Customer Ratings & Reviews

Hi JeremyC,

Thank you for upgrading to your new Sony BRAVIA 7! Your satisfaction with the incredible 4K HDR picture, black levels, and overall brightness of your TV are greatly appreciated. This TV provides exceptional picture quality using the powerful 4K HDR Processor X1 which features a scene recognition system that detects and analyses data with flawless accuracy, then optimizes the picture for ultimate realism. Unfortunately, this TV doesn't feature X-Wide Angle and X-Anti Reflection. If you really want the best viewing experience, it's a good idea to turn off all lighting sources as Sony TVs look the best in the darkest environment possible. Light from windows and lamps may cause glare on the TV screen. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming. For information on the ARC feature, and troubleshoot problems, see this helpful link.

https://www.sony.com/electronics/support/articles/00191214

If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Thank you for your purchase and for giving the product a perfect rating!
-Jess

Hi GaryS,

That is great to hear! We are delighted the 75" Class BRAVIA 7 Mini LED QLED is performing so brilliantly in your bedroom, excelling in both your bright room conditions and in the dark! The Mini LED technology is designed specifically to deliver incredibly high brightness, making it a powerful complement to the cinema-quality blacks you enjoy from your A90J OLED in the living room.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, JeffferyF!

We are absolutely thrilled to hear that you "Absolutely love" your BRAVIA 7! It's incredibly rewarding to know that you are experiencing the awesome picture and graphics we designed it for.

We especially appreciate you highlighting the easy setup across all your devices, including your internet connection, Blu-ray player, gaming console, surround sound, and Bluetooth accessories. We aim to provide a seamless central hub for all your home entertainment needs.

Thank you again for choosing Sony, and we are delighted to hear you find it worth every penny spent!

Best regards, Gus, Sony Social Media Team

Hi Jmcb1b, We are thrilled to learn that you are enjoying the impressive features of your Sony BRAVIA 7 TV! It’s fantastic to hear you like the outstanding picture and sound quality this TV delivers. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for your purchase and for choosing Sony! -Jess

Hi TanjaL, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your new BRAVIA 7 TV. Glad to know you appreciate the supplied remote with simplified buttons for ease of use and that you can now use only one remote for all your devices. Thank you for upgrading to your new 75" BRAVIA 7and for trusting Sony! -Jess

Hi PattiS, congratulations on your upgrade! We feel privileged to know you chose the Sony - 75" class BRAVIA 7. This TV uses our XR processor, designed to provide lifelike picture quality improving contrast, depth, and color realism for a truly immersive watching experience. The addition of Google TV offers a wide variety of streaming apps, and voice assistant integration for easy content search and control. We also love hearing you've been enjoying the Thunder games on a larger screen, we're sure that makes the action even more exciting! Thank you for choosing Sony. Best regards, -Dominick

Hi JamalA,

We're thrilled to hear you're loving your new BRAVIA 7 TV! We've worked hard to deliver exceptional picture and sound quality, and it's fantastic to know that you're having a great experience. We appreciate you taking the time to share your positive feedback.

Thanks for choosing Sony.

Best regards,
Eliab

Hi David,

Thanks for the 5-star review! We're so glad to hear that you have no complaints with the purchase of your K75XR70 and are happy with its picture, performance, and style. The stunning picture quality is a direct result of its Mini LED display with XR Backlight Master Drive, which precisely controls thousands of tiny LEDs to create incredible contrast and dazzling highlights, making every image look vibrant and true-to-life.

Thanks for choosing Sony, have a great day!
DiegoV

Hello CharlotteD,

Thank you for choosing Sony!

We're delighted to hear that you are enjoying the vibrant colors of your K75XR70 TV! It's fantastic to know that it was perfectly set up for your room right out of the box. Thank you for sharing your experience with us!

Best regards,
-Fred

Hi Patat, That's awesome! We're really delighted to hear you love everything about your Sony BRAVIA 7 and you are having an enjoyable watching experience with this great TV. Glad to know you find it easy to setup and you like the stunning 4K HDR picture and sound quality. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess

Hi IsraelP,
We are thrilled to hear your BRAVIA 7 TV is working great and that you’re happy with its quality!

Thanks for letting us know about the casting volume issue, it sounds pretty inconvenient when the sound jumps to maximum.
To get assistance with that, our support team is here to help you out. Just reach out at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv and we’ll do our best to make things smoother for you!

Thanks for choosing Sony and for letting us know about this issue.
Best regards,
Estefany

Hi MarkS, Thank you for your review! We are glad to hear that you are happy with your new Sony BRAVIA 7 that delivers superb 4K HDR, amazing sound quality, and you find the Google TV interface easy to use. Glad to know your investment is worth it. Thanks for choosing Sony! -Jess

Hi WilliamH,

That's fantastic! It brings us great joy to hear that you are so pleased with the Sony BRAVIA 7.

It's wonderful to know that the TV perfectly checks all the boxes for you and provides such a beautiful viewing experience. Our focus on picture quality and intuitive operation is designed to make your entertainment simple and superb.

Thanks for choosing Sony!

Regards,
Dominick

Hi JosephL, Thank you for the great review! We're delighted to hear that you're very impressed with the exceptional picture quality, ease of setup, Google TV platform, and excellent built-in speaker audio sound of your BRAVIA 7. We appreciate your input and are glad to hear that you customized the settings to your liking by turning off the Netflix and Amazon calibration modes. Thanks for choosing Sony! -Sam

Hi SubMan, Thank you for the 5-star rating! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are delighted to hear that we've matched your expectations with your new SONY BRAVIA 7. At Sony we strive to put forward the best possible products for our customers. Thanks for leaving us such a fantastic review! Our team will definitely be happy to read what you wrote. Enjoy! -Jess

Thank you for the 5-star rating, Mark! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are delighted to hear that we've matched your expectations with your Sony BRAVIA 7 so far after owning it for about a month now. We agree that this TV is great for gaming or watching your favorite movies. You can now indulge in an immersive and captivating cinematic experience from the comfort of your own home. Hope you continue to enjoy it for years to come. Thanks for leaving us such a fantastic review! -Jess

Hi WillS, Thank you for your review of the Sony BRAVIA 7. We appreciate your feedback on the clarity and sharpness of the picture quality. It is designed to provide a fine viewing experience, especially in rooms with controlled lighting such as a den. We apologize for any inconvenience caused by the brightness level. The BRAVIA 7 may not be the best fit for rooms with a lot of natural light. We understand your need for a brighter screen and are glad you found a suitable alternative with the Samsung QLED. If your viewing conditions do not require very high brightness, the BRAVIA 7 remains a solid choice. Thank you again for your insights and for considering Sony. -Sam

Hello CarlosR, You've certainly made a great choice! We're extremely pleased to know that you are enjoying the stunning colors and voice-controlled remote of your BRAVIA 7. Enjoy your new TV, and thank you for choosing Sony! - Romeo