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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 997 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, color, large screen, and gaming features of the 75" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality and sound, saying they were not disappointed and that the picture quality is amazing. Customers also mention that the TV is massive at 75 inches and that it is amazing for gaming. On the downside, customers are negative about the HDMI ports and blooming issues. A few customers reported that 3 out of 4 HDMI ports stopped working, while others mentioned that the TV has a little bit of blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 997 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and was easy to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sdes,

      We are glad you like the picture quality and how easy it is to install the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and have a nice day!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BravoBravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Excellent quality of the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 75inchrocks, We are glad to hear that. Our BRAVIA XR TV takes vision and sound to the next level with the ingenious Cognitive Processor XR. It understands how humans see and hear, providing a whole new experience that immerses you completely in the scene. Watching sports and fast-moving movies just got a whole lot better. Our Cognitive Processor XR with XR Motion Clarity cross analyzes data to ensure action stays smooth, bright, and clear. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Olympic Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic, especially for sporting events like the olympics. Cant wait to follow my favorite college and pro football teams.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    SONY Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV - best purchase ever…would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blondie,

      Very nice! We are glad you like the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and we are looking forward to your next purchase.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HD TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on this TV. You wont be dissapointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kdizzo,

      Thank you for the 5-star rating and we are glad you like the picture quality of the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing it works great for the apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi myphone, We're glad to hear that you appreciate the amazing picture of this TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for sharing your review! Jay Sony_US

  • Cons mentioned:
    Sound

    Rated 3 out of 5 stars

    Inconsistent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sad. I was really looking forward to buying a great TV for a great price. What I got was a mediocre TV that was overpriced for what it was. I pretty happy with the movie play but the blooming in the sporting events is terrible. And the sound bar needs to be turned off after every show and movie so that it will sync. I should’ve done my homework better before I purchase it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DWiinAV,

      We do apologize for the inconvenience. For your soundbar issue, make sure the control for HDMI is on. Here's the link on how to.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00016881

      Hope this helps!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box colors but disappointing in dark scenes while watching movies or series. Overall great tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mukesh, Great! We are glad to hear that you are enjoying your new TV! Enjoy picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our Full Array LED panel, this technology creates ultra-realistic picture quality full of lifelike contrast. -Carl Sony_US

  • Rated 5 out of 5 stars

    TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the products and accessories to make our living room and designated man cave a completed room. the set up was painless and the wires were able to be hidden in the wall. the tv mounts were set exactly how expected and can be tilted to the desired angle. overall we are very pleased with the whole process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuck,

      Thank you for the 5-star rating and we are glad you like how easy it is to wall mount this TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    from 55" to 75"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not tell in the store but once I got it home I could really see the difference in the picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaming, Wow! Thank you for this amazing review of your new X90J 4K HDR Google TV. We're glad your purchase went well and you love the exceptional picture quality and features this TV offers. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you so much for your purchase! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound; however it has gone black screen on me already. Only had a couple of weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimD,

      Thank you for the review and we're glad you like the picture and sound quality of the TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.

      If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a supervisor wait on us recently when we purchased a new TV. I can't remember his name.....but he was excellent. He knew a ton of information about the various products we were considering. Overall, we were so grateful we were lucky enough to have him help us out! And we LOVE our new TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,

      We are glad you're happy with your purchase. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Shocked by the picture quality. Super happy. I’ve had the unit for 1 month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryanm, Thanks for shaing your experience. We're glad that you're impressed with the picture quality of the TV.With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you again for supporting Sony! ~-Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Feels like you’re at the movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed yesterday with the Sonos sound bar feels like you’re at the movies great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gilly,

      Very nice! We're glad you like it. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    All awesome but it’s thick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and sound. All good latest technology but it’s thick

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZRahman, Fantastic! We're thrilled you like the amazing picture and sound quality of your Sony XR75X90J, We also appreciate your feedback abouit the thickness of the TV. Our minimalist design maximizes the screen and minimizes the bezel so you stay focused on what's important—the picture. Also. with Slim Blade Stand, luxurious look and feel. Our slimline stand has been designed to perfectly match the TV and harmonize with your room and decor.
      With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PIcture quality is excellent and the sound is above average. I would recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wmitchel73,

      We appreciate the recommendation and we're glad you like the picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Television swap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a Samsung tv that wasn't so great, swap for a sony which is awesome after going back and forth with Samsung, after Samsung finally sent bestbuy a return rma they took care of bringing out my new Sony and picking up the Samsung. Way to go bestbuy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jon1, Awesome! Glad to hear that you are happy with your new TV! Enjoy picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our Full Array LED panel, this technology creates ultra-realistic picture quality full of lifelike contrast. -Carl Sony_US

  • Rated 4 out of 5 stars

    Nice TV but Slideshow Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, nice tv. I use it for showing images with a usb. The tv cannot load the large images fast enough between photos (35-40mb photos) so it spools for a second. Will try lowering the image size in MB to see if that fixes issue but this did not happen when i tested on a Samsung TV with the full size photos using slideshow. The setup didnt go as smoothly eitjer with the google tv. Maybe it was me but I am pretty tech savvy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NapaValleyWino,

      Thank you for reaching out to us! You may find this article helpful regarding your concern. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00155545

      If you need further assistance, we encourage you to make use of our many online resources to help with questions regarding your Sony TV.

      https://www.sony.com/electronics/support (Sony Support website)
      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Thank you for choosing Sony!
      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great, you get deep blacks with a good brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rahul,

      Awesome! We're glad you like the picture quality of the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Amazing TV but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great tv . Beautiful display, my PS5 looks amazing and runs great especially because it syncs great with each other. Only reason this does not get a 5 star review is because it continually turns on randomly. I've factory reset it as qell as turnd off all sync settings (thinking my PS5 turns it on when there's an update) and timers. This did not help as the TV still turns on randomly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Omarwilli, We are sorry you are having an issue with your Sony TV. To further isolate this issue, we suggest performing a software update: https://www.sony.com/electronics/support/articles/00119543. The update improves the general performance of the TV and resolves any possible software related issues. Despite your concern, it's nice to know that you like the picture quality of your Sony Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Should you need further assistance,you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

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