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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 997 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, color, large screen, and gaming features of the 75" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality and sound, saying they were not disappointed and that the picture quality is amazing. Customers also mention that the TV is massive at 75 inches and that it is amazing for gaming. On the downside, customers are negative about the HDMI ports and blooming issues. A few customers reported that 3 out of 4 HDMI ports stopped working, while others mentioned that the TV has a little bit of blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 997 reviews
  • Rated 2 out of 5 stars

    Junk Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent not worth the price I had a few issues where the screen just goes black but u can here the sound but no picture, or a line comes down and makes the screen split screen, I have to unplug the TV to get it back to normal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SonyBravis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Perfect size and great picture. Delivered and set up by knowledgeable guys.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatbuy,

      We are glad you're happy with your purchase. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 46” to 75”. WOW!!! Deducting 1 star because of no backlit remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newmr2, Thank you for taking the time to review the BRAVIA XR X90J Full Array LED TV. The doesn't have backlit remote control. We apologize for the inconvenience. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    I dig it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! No complaints. Got it to go with my PS5 without breaking the bank on OLED. Recently got the update enabling VRR. Everything looks great and I prefer Google TV over the other TV os’s (bad grammar I know).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Homeowner, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X90J Full Array LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the features, especially the support for VRR, incredible picture quality, and overall performance of this TV. It's good to know it works great with your next-gen gaming console. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Soundbar Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv’s picture. But, it doesn’t get along with my Polk Magnifi Mini. Hooked up through hdmi arc. Some noticeable latency depending on apps and most notably on my Xbox series X. Going to try to get a new Soundbar to see if it helps. BTW- I tried every possible setting on Soundbar, TV and Xbox.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyOH,

      Thank you for your review.

      While we are thrilled you love the amazing picture quality of our XR75X90J, we are so sorry you are having an audio issue when using it with your Polk MagniFi Mini soundbar. This is definitely not the experience we wanted you to have on our premium TV.

      We'd like to help you troubleshoot the problem. If you haven't yet, please follow the steps provided on the following article and see if it resolves the issue:

      The audio and video on my TV are out of sync or there's an audio delay - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00026069

      We want to make sure you’re taken care of and help check on your TV.

      May we contact you directly to assist you? If so, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X90J:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    A great TV with a few flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Non Oled tv for the price! Contrast ratio is amazing! Deep blacks and get bright enough for HDR content. No VRR or ALLM yet but supposedly will come over the air update. The only real downside about this tv is the fact that it doesn’t support 120hz at 1440p. It does 120hz at 4k (on HDMi 3 and 4) and 1080p of course. The google tv is the best OS in the business, super snazzy apps and super easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi silversurf1982,

      We appreciate the positive feedback regarding the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    A perfect television for the family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television with great features from chromecast streaming, great video/audio quality w/great 4k streaming and video contrast. One strange issue is that the television has a life of it's own and can automatically turn itself from time to time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenL,

      Thank you for the 5-star rating and we are glad you like the picture quality and smart features of the television. If your TV turns on or off at regular intervals, such as 30 minutes to an hour, it's likely caused by power saving functions such as Idle TV Standby, On Timer, and Sleep Timer.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00032613

      With the BRAVIA XR X90J Full-Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Highly recommend! Great TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! I get a new one every few years and really love the Sony brand and interface. Much better than Samsung and the others I've owned. The new Sony Google interface is awesome too. Nice improvement over the Android from years past.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mpretti, We are thrilled to know that you love your brand new Sony Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect Mid Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great for the price. Purchased OB and no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shawncp4,

      Thanks for the positive feedback. We're glad you like the picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv for the price . It does not support direct tv stream app

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zergy,

      Thanks for the review. We're glad you like the price point of the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 75

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture but colors could be a little sharper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bg550,

      Thanks for sharing your review and experience with the X90J. Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV to tailor-fit the picture quality to your needs. Please refer to these links for more information:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00263533

      Hope this helps. In case you need further assistance, please email the below information to [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Issue:
      Additional Information regarding your experience with the XR75X90J.

      With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and has a great picture and at a great price. So far so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bailey,

      Thank you so much for the positive feedback. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony 75xr90j

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 75" LEDTV or under $1600. Really good motion processing for watching sports and movies. Viewing angle is acceptable and the google interface browser is excellent withntons of available apps. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OffshoreManiac,

      Thank you for the 5-star rating! We're glad you like the picture quality and smart features of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV in class for the price. The TV is 2021 sony TV version compared to XR 900H which was release last year. But this 1 having a better contast ratio. The white glove delivery from Best Buy was on point and seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PIYU,

      Awesome upgrade! Thank you for the 5-star rating and we're glad you like the price point of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great delivery person named Milton is the best! This TV is a replacement for my Sony that failed, but the warranty took care of it by giving me a voucher. I chose one closest to my former one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victim, Thank you for upgrading to your Sony X90J! With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV and outstanding service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very impressed with our 75”Sony tv. It was a great deal and we love the features plus our sales rep was phenomenal with outstanding service and knowledge. He guided us on picking the right tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jules,

      We appreciate the 5-star rating and we're glad you love the smart features of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a really good Sony 75 inch TV. There are definitely higher quality TVs out there on the market but for the price I think this stands up next to any of the good deals currently. Only reason I gave it four stars instead of five it’s because of the glare on the TV which can sometimes make for a poor viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Thanks for your feedback. We are sorry to hear about your experience with the glare on your new Sony TV. Adjusting the picture quality, especially the Light sensor that optimizes brightness according to ambient light may help to reduce the glare. You can choose the right picture settings according to your preference: https://www.sony.com/electronics/support/articles/00263533. Despite your concern, we are happy that you still like your new TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are great . Sound needed a system. Installed on wall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung, Great! We're thrilled to hear you like the exceptional picture quality of your new Sony TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great tv, particularly in 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony exceeded my expectations. 4K is glorious. Apps/streaming works great. The only problem with this experience is, once you’ve watched 4K, content not in 4K is meh. Not Sony’s fault. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly,

      We appreciate the 5-star rating and we are glad you like the 4K picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We are glad you're happy with your purchase and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Google TV is slick and Sony releases updates in a timely (surprising) manner. I went with Sony after being a Samsung TV user for so long and I'm not disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryB,

      Thank you for the positive feedback! We're glad you love the Sony television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for supporting Sony!

      Regards,
      David Sony_US

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