Customer Ratings & Reviews
- Model:
- XR75X90J
- SKU:
- 6455216
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, color, large screen, and gaming features of the 75" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality and sound, saying they were not disappointed and that the picture quality is amazing. Customers also mention that the TV is massive at 75 inches and that it is amazing for gaming. On the downside, customers are negative about the HDMI ports and blooming issues. A few customers reported that 3 out of 4 HDMI ports stopped working, while others mentioned that the TV has a little bit of blooming.
This summary was generated by AI based on customer reviews.
XR7590J
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Sony xr90J. Really works well with my Xbox series x.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XR7590J,
We're glad you love the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking tv. Make sure you have a large enough space.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MovieNight2, Wow! We're glad that you are happy with this TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this television, especially connected with my ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayt,
Thank for the purchase! We're glad you're enjoying your new Sony TV for your Playstation 5. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
Regards,
David
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not that great. Would have been better going with a 65” OLED for this price. Settled for the 75” x90 as I thought the big tv and image would be great, but the image did not impress me. If I could go back I would do the OLED instead. Not much to say, normal TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sebastian,
Thank you for the review! If there is something that we can help you with, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Best picture ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was easy to mount and even easier to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rickster57,
Awesome! We're glad you like the great picture quality, easy wall mounting and setup with your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Defective Software
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“J” series TVs have an actively known issue with Google TV. I called Sony and this is what the rep told me. They are working on an update but who knows if and when it will be released. There is a defect that doesn’t allow apps to open or app will stop working while watching. YouTubeTV is one of the main culprits. Picture quality is great but 1 star for the unacceptable software defect. I have another Sony and TCL that never give me issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi H2ov,
We do apologize for the inconvenience and we understand your concern. For further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sony XJ 90 75” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay. For the amount of money spent I would have expected better colors. OLEDs are a much better picture if you’re willing to spend more…I should have.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JFER,
Thank you for the review. If there is something technical that we can help you with, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Picture quality
No Android Screen Mirroring?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, but 2021, a $2000 GOOGLE powered TV, and no obvious way to screen mirror from an Android phone? Very disappointing. My $500 TCL can do this without a hitch.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kristopher,
Thank you for choosing and purchasing our X90J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Chromecast built-in or AirPlay allows you to display (cast) your favorite websites and app screens on your mobile device directly to the TV. Check the link below for more details.
https://helpguide.sony.net/tv/iusltn1/v1/en-003/05_04.html
If you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Picture quality
Not a great visual monitor/BB cus ser is terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this Monitor. It is incredibly bloated. Google tv is intrusive to the point of creepy. The user agreement is beyond crazy. As far as the picture is concerned. It goes from Astonishing beautiful to oddly grainy.. at times the audio would mute. I returned this set out of concern for my privacy and fQuality issues. In addition Best Buy screwed up my return. Best Buy is literally becoming Circuit City. I fear it’s demise is near. Customer service has tanked.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Djdmenis,
Thank you for reaching out to us. We're sorry to hear that we were not able to meet your expectations with the TV and unit had been returned due to Policy agreements, picture and sound. We have troubleshooting steps that we can perform to isolate the issue with the picture and sound. With regards on providing information in setting up the TV. Sony has a Privacy Policy to help protect your personal information, as well as that of your family and children. Sony does not share any personal information with third-party companies without your consent. Disagreeing to the policy will have an overall impact on your experience as a user, disabling many of the features available on your TV, such as firmware updates(including new improvements and bugs fixes), key applications and other services. We greatly appreciate your feedback and hope that you will shop Sony again in the future. Thanks again for shopping Sony. - Kris
X90J
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a loyal Sony TV owner, I was disappointed. The picture quality and motion was not nearly as good as the 3 year old Sony I currently own. I returned it and bought a Sony OLED and love it!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OLED,
Thank you for the review. Picture quality will depend on the source that you're playing. If you need further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for sharing your feedback.
Regards,
David
Bye Main board
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just one year and that’s it! Bye main board. I can’t pay 1,000 more to fix it.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is blurry when you walk up to it. Samsung tv’s never give you that distorted view also can’t use standard brightness have to use vivid.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Give, We're sorry to hear about this issue. We apologize for the inconvenience. In this case, you can isolate and resolve this issue by following the troubleshooting steps from this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00032635.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
First one stopped working in one hour.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working one hour after professional installation by Best Buy Geek Squad. The screen went completely black with no audio. Had them come back to troubleshoot and the issue was definitely in the TV. Returned it to the store for a new one which has been working fine for a couple weeks now.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sonny,
Thank you for choosing and purchasing Sony X90J Bravia LED Ultra HD TV.
We regret to hear about what happened to your first X90J and that the unit had to be returned. This is usually not the case with our premium TVs. It's good to know that you already received the replacement TV and it has been working fine. To minimize the possibility of having issues with your TV and to improve its performance, please make sure to update its firmware. You can also turn on the "Automatically check for updates" feature so your TV to make sure your Bravia is always up-to-date.
Should you need further assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
WiFi Broken
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi-Fi receivers on Sony televisions are so low quality that they can only hold a connection for a few days. I find myself constantly restarting the television in order to find the signal because if you go into settings and try to turn the Wi-Fi on, the software switch won’t cooperate with you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tr0n,
Thank you for choosing and purchasing our X90J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
If the Wi-Fi signal on your Android TV device drops or intermittently disconnects, check your network connection status and check the troubleshooting steps provided on this link below on how to resolve your issue..
https://www.sony.com/electronics/support/televisions-projectors/articles/00184183
You may also update the software of the TV. A firmware update improves the functionality and features of your unit. It can provide fixes to any performance issues that may occur.
NOTE: Wireless internet connection is dependent on the ISP (internet service provider) and environmental factors like distance from the router, location of the wireless connection, etc.
For further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Mountain living
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great works good at high mountain altitude has more things on it than iknow
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satified,
Thank you for the feedback.With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
Regards,
David
OK tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok but not great, there are better tv's
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi User,
Thank you for the review and we're sorry if you're not satisfied with the picture quality of the TV. Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV to tailor-fit the picture quality to your needs. Please refer to these links for more information:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00263533
For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Struggles with Sports
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is not good for sports, it struggles on all picture modes with colors. Vivid and standard modes show unrealistic grass on the field or white blurry lines, cinema and custom modes show a better picture but not a good one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AngelT,
We're sorry to hear about your issue with this TV. We apologize for the inconvenience. The issue might resolve by adjusting the picture settings of this TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Just Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of waiting for what I really wanted and for what they had in stock so I settled for this. Picture not too much better than 1080P model. If you like bla and want a complicated set up, get this, instead spend the extra 1000 and get a Samsung Neo.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Notringingmybell,
Thank you for choosing and purchasing our XR75X90J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
The picture quality of the TV will depend on the source that you're playing. When a video in SD quality is being scaled up and played back, the quality will look poor, even on an HDTV. A video must have HD quality to be played back at high quality on an HDTV. A video with SD quality cannot be converted to HD quality or displayed in SD resolution without stretching. However, by adjusting the Sharpness and Picture Mode of the TV, the quality can be improved.
More details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
If you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the XR75X90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Arrived defective, no customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned the TV for a month and a half. Went to plug in a sound bar into the optical port for the first time and got a horrible crackling sound instead of audio. Tried a different cord and plugged the sound bar into another tv — it worked perfectly. The optical input on the brand new tv is broken, but according to Best Buy, I’m out of luck because it’s outside of the return period. Apparently it’s my fault that I didn’t test out every feature and port within the first 15 days. Cannot recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marilyn,
Thank you for choosing and purchasing our X90J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.
If the situation does not improve, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Buy better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't try and stream Comcast on this TV it will not let you. You have to rent the boxes to have Comcast on this TV. Price wise we paid to much same tv in Sam's for a fraction of the cost I'm upset over this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Donkey,
We're sorry to hear about your concern with the TV. We apologize for the inconvenience. You can connect the Comcast to this TV.
Refer to this link for more details: https://www.sony.com/electronics/support/articles/00231150
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay