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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 997 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, color, large screen, and gaming features of the 75" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality and sound, saying they were not disappointed and that the picture quality is amazing. Customers also mention that the TV is massive at 75 inches and that it is amazing for gaming. On the downside, customers are negative about the HDMI ports and blooming issues. A few customers reported that 3 out of 4 HDMI ports stopped working, while others mentioned that the TV has a little bit of blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-997 of 997 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. I was not disappointed. Would definately buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The fact that casting works with both Apple and Android devices without needing anything additional is a huge plus, allowing everyone in the family to seamlessly connect on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I've ever owned. Sony knows what they're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect Mid-Price with Excellent Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Noticeable color quality and visuals - blacks are black, details are defined and darkness is not muddy. Very happy non gamer, non movie buff, general user.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi coco427,

      We appreciate the positive feedback and we're glad you like the color quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony and Best Buy are the Dynamic Duo !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television ! Just got it delivered within the hour. The picture quality, colors, and sound is outstanding ! The Geek Squad did a great job of delivering and installing the television. They answered all my questions. Sony products are hard to beat and Best Buy is the place to get them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buckaroo,

      You made the right choice! We're glad that you are enjoying the sound and picture quality of the TV. Good to know that it was also handled professionally. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY XR 75X90J

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 1 week since I got the TV delivered and so far so good. The Sony remote that came with the TV works the Xfinity DVR, and the Klipsch soundbar The picture on this TV is beautiful and so far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tlgc,

      We are glad you like the picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV. Two thumbs up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, great image, crisp and bright video. Totally recommend this TV, regarding sound quality I can say it lags on low tones, but the majority will hook this tv to a sound bar or a receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JP305 Great! We are glad that you like the picture quality of your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great viewing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying the tv. Great picture. Not a complete fan of google tv, but it does offer options I have not had before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonysbest, we're glad you like the picture quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had carefully researched this model before purchasing and this Sony was the winner in all desired categories

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hwmaster1,

      You made the right choice! We're glad you like the television. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv perfect for living room, great sound and pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Khurram,

      Awesome! We're glad that you are enjoying the sound and picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound. Looks great and big hit in our media room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,

      Thank you for the 5-star rating! We're glad you like the picture and sound quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great size and picture quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PSGamer,

      We appreciate the 5-star rating and we're glad you like the size and picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony and have a nice day!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent tv, but priced too high for what you get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is arguable better than the Samsung we replaced, but I would have expected a much more sharp picture for the price we payed. We see halos still see halos and distortion altogether too frequently. The sound is pretty good with a sound bar, and the remote is very intuitive. Again, for the money, I would have expected a bit more.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geonif,

      Thank you for the feedback. You also have to consider the picture quality will depend on the source that you're playing. For example, when using a set-top box, recording device, or other external device that does not support HD quality, videos are displayed in SD quality. Even when the external device supports HD quality, if the device is connected to the TV by an analog method, videos will not be displayed in HD quality. you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Barely lasted 24 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average picture quality, not fantastic. Almost exactly 24 months after purchase, three black vertical stripes emerged on the right side of the screen, effectively blacking out about a 4” wide vertical strip on the screen. Within a week, that widened to about 10”, accompanied by thin, translucent horizontal stripes across the bottom of the screen. Sound remained fine. Within days after that, the screen blacked out suddenly. I was able to get it back a couple of times (briefly) by turning the unit off & on, but now it’s completely black, and the TV is done. Worst TV purchase I’ve ever made. Never another Sony. Never.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We got a Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great while it lasted. Then about 2 months following expiration of warranty, the TV would not turn on and instead just flashed 4 red blinking lights. Geek Squad refused to come out, stating they already knew the problem was the LED panel, as this is a common issue with this model of TV, and cannot be fixed. Sony also doesn't carry the part to replace this. Therefore, $2.500 down the drain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went smoothly but the delivery was a disaster. The 800 number kept on canceling my delivery. It took an act of Congress to get the TV delivered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrCarle, We're happy to know your purchase went well. It's unfortunate to hear about the issues with the delivery. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for sharing your feedback! Enjoy your new Bravia TV! -Jess Sony_US

  • Rated 1 out of 5 stars

    GREAT TV - BAD COMPANY BUY SOMEWHERE ELSE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to tell you my opinion, but Best Buy failed to deliver the product

    No, I would not recommend this to a friend
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