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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 261 reviews

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  • Quality

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the 75" Class LED X940E Series 4K UHD Smart TV for its exceptional picture quality, often comparing it to higher-end models. The TV's price point is also seen as a positive, with many noting that it offers great value compared to similar Sony models. While some users have mentioned concerns about motion blur, the overall sentiment is overwhelmingly positive, with customers praising the TV's design, easy setup, and excellent black levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 261 reviews
  • Rated 5 out of 5 stars

    Perfect tv for the dorm room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy WiFi connectivity, amazing graphics. Great Man Cave TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We r a Samsung family but this Sony bravia is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4612, We are glad that its performance meets your expectations. Thanks for choosing Sony. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome tv great all the way around 4k is awsome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv ! Would buy it again in a heartbeat!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this item again. Best Buy had a great price and the service is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard ever abd has great pad for wrist. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Volume little iffy but external speaker resolve that iffyness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to watch Game of Thrones on a 75" tv. WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we Love our 75 " TV installed by geek squad professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has a presence when you walk into the room....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whole Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was knowledgeable and directed us toward our best choices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's good to hear, Dubby. We always appreciate customers who take the time to give us their feedback. We will forward this to the proper department. Thank you. -Vincent sony_US

  • Pros mentioned:
    Black levels, Hdr, Picture quality

    Rated 5 out of 5 stars

    Don't wait to purchase this tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I usually buy Flagship Tv's every 2 years, always trying to keep up with the latest and greatest technology. I love Tv's and electronics. With that being said, this TV is truly awesome! The craftsmanship of the XBR75X940E is in a class of its own. The edge frame is truly stunning. It's small, sleek, and it allows the screen to seamlessly flow into the edge. I have had many 65" TV's, and have been waiting for the right tv to come out to make the jump to 75". I couldn't have picked a better tv to make the jump. With the full array backlighting on the 75" version, its an incredible experience! The extra 10 inches makes a HUGE difference. The picture quality of this tv is second to none! The blacks are blacker then my Panasonic Plasma ZT model! The Whites are bright, clean and crisp. Colors are extremely natural and beautiful. There is zero light bleed, anywhere on this tv, under any conditions! The 4K X1 Extreme processor is super fast. The Android operating system is great, and pairs with your phones! The HDR is amazing. In short, if your thinking about buying this tv, (BEST TV FOR THE MONEY, BEST BANG FOR YOUR BUCK), Don't hesitate! There are no cons about this tv what so ever. Easily the best TV I have ever owned! My only regret on this purchase is that I did not buy it earlier!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My incompetent sales person sold me a TV with a stand that won’t fit my furniture. I gave the exact, correct cabinet specs BEFORE the purchase. Returned the product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tv quality

    Rated 1 out of 5 stars

    Horrible TV horrible horrible customer service fro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible TV horrible horrible customer service from Sony! I purchased five of these in a row all five were defective and Sony did not stand behind any of their products exercising completely completely ridiculous ghetto quality from a customer service standpoint. Whatever you do don’t buy this TV or any Sony TV moving forward

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi firewire,

      We would like to know more about the issue on your XBR75X940E and help you out. For us to better assist you, please email us at [email protected] with the following details:
      Name:
      BestBuyUsername:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:

      Regards,
      -Jay
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    unreliable! 5 months and it wont turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very unreliable TV. I paid over $4000 for the 75 inch TV. from the time it was installed it was glitchy. five months after purchasing it we can not get the TV to turn on. all of the other components plugged into the surge protector work. I tried unplugging it, holding the start button down and replaced the batteries in the remote. sony is closed on sunday so I contacted best buy where I purchased it. they were no help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanging. Picture isn't sharp. Black is too overwhelming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Black levels, Hdr, Picture quality

    Rated 5 out of 5 stars

    Best 75 TV and possibly best tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 930E and exchanged it for the 940. I only exchanged it because we decided that a 75 would fit in the space after all. I'm glad I did, the 75 is awesome, but also because the 940 looks even better than the 930. In fact, when I looked at it in the store compared to the Z9D, the Z was only barely noticeable in a few HDR highlights. I thought the 940 looked way better than all of the LG Oleds, which just weren't as bright or vibrant and since the 940 is a FALD instead of edge lit the Blacks are still pretty darn good. I know there are complaints about android tv but I think the system is easy to use and fast and responsive. We have Directv 4k service and while there's not much programing, we've seen some pretty awesome 4k nature documentaries. I also picked up the oppo UHD bluray (which is adding dolby vision soon) Star Trek 2009 looks amazing in HDR on the 940. Only thing I'm upset about now is that Game of Thrones isn't in 4k!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this around Feb 11,2018 around week of March 12th it started to shut off by itself. Tried to turn it back on and it turned on only to have it repeat the same thing the next day. Over the course of the week it started to get yellow vertical lines then would shut off. Finally it got so bad as soon as you turned it would shut off and or freeze up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First and last Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $4000 for my first sony tv coming from buying 3 Samsung’s (32”,55”,65“). Figure I would give Sony a chance to win me over, nope. I was wrong. Terrible white clouding in the four corners of the tv on dark/black screens. Also vertical bands of Cloudy white lights and when watching some sports especially soccer the image has a ghosting effect. After two years of ownership it will be first and last Sony I buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Just Blown Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV after returning a QLED I had for 2 weeks. The difference is astounding. When in 4K mode, I would put this TV against ANY OLED on the market for clarity and true color. Blacks are magnificent and their is No shutter delay. Honestly, It's as close to being at the movies you can get. I still cringe about spending $4500 for a TV, then I turn it on and it justifies why I did. Samsung has a long way to go to match the 940 E

    I would recommend this to a friend