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Customer reviews

Rating 4.7 out of 5 stars with 723 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 723 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    75" Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 75" LG in November only to have it die in December. We contacted Best Buy Service and got a refund and decided to replace it with this model. Its awesome in every way........

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hermano, That's very generous of you! Thank you for the kind words and review of our X80K Sony LED 4K TV. We're happy to hear you like the excellent picture quality and impressive performance of this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    TV response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works gr8 after 2 bad tvs not Sony. Good service when I had all the issues. 3 tvs in 3 weeks. Can't complain about thats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertB,

      We regret to hear that you had issues with your previous TVs. You made the right choice upgrading to the Sony X80K! We're glad that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and picture quality. However, there are some light leakage when you're watching a movie (black banner/boarder at the top and bottom).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, We're glad that you like the picture quality of your TV. We're sorry if there are some light leakage when watching aa movie. We recommend checking the Help Guide for troubleshooting steps. You can try adjusting the settings such as screen settings and see if this fixes the issue.
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/07_08.html

      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, the colors are so strong. My windows allow a lot of light inside and i can still see the screen very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarveyW,

      Great! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 75 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and very easy set up. Just take out of box, insert the two legs. Plug in and ready to watch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      Awesome! We're glad that you like the performance and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sony tv it has amazing picture quality and it works great with our sony sound bar, highly recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StaceyR,

      Great! We're glad that you are enjoying the picture quality of the TV and how it works well with your Sony soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Good results and bestbuy delivery service was really helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Awesome! We're thrilled that you like the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, sound could use some help, but to be expected due to the size of the speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamB,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality of the TV. Your feedback about the sound quality is greatly appreciated. With the built-in settings of the TV, you can tailor-fit the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV addition to my new home! It’s the focal point of our living room and will be the hi light of many football games to come!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaireP, We are happy to hear that. Thank you. Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV rocks!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and a great price! We hung it up on our wall and its perfect. Plenty of ports to plug in your roku and gaming systems. Very customizable too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KePi, Great! We're so glad that you are having an enjoyable watching and gaming experience with this TV. Good to hear you like the various inputs available, reasonable price and amazing picture quality of your BRAVIA X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Screen Freeze

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was very good, sound needs much improvement. Major issue was with screen freeze. All of the boards were replaced with up to date ones but the issue continued. Geek Squad made valiant attempts and were very professional. Sony, will never buy one again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great tv has good quality of image, can download a lot of apps on it, has great sound system. Overall love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mayra88,

      Amazing! We're thrilled that you are enjoying the sound, picture quality, and supported apps of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality, great price. Purchased this for my father in law's home. I watch all major sporting events there because the quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batman, Thank you for the 5-star rating! We're happy that you like the outstanding picture, amazing quality, and reasonable price. Glad to know this was a great TV for your father-in-law's home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV.. great Picture... Had some issues downloading the Apple TV app but it is now resolved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesN,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality of the TV. It's also great that your issue with the Apple TV app was resolved. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this TV fills up the empty space on my wall and makes it easier to watch and play PlayStation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanB,

      Great! We're glad that you like the size and picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding image quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Expert reviews are conservative. Image quality exceeds all expectations for a tv in its price range. Just make sure the HDMI port is configured for 4k hdr

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TampaFL, Awesome! We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality. I bought mine with a Sonos speaker! Looks great in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovethispurchase,

      Great! We're thrilled that you like the picture quality and design of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality. I’ve always been a Sony fan since being a being a fan of PlayStation as a kid. I have still not been disappointed by a Sony television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DSNurse,

      Awesome! We are so happy to hear you love the amazing picture quality of the KD-75X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for being one of our long-time customers, and for trusting Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently visited Best Buy and was blown away by the amazing customer service! The staff was incredibly knowledgeable, helpful, and friendly. They took the time to answer all of my questions and guide me through my purchase. It’s rare to find such dedicated employees who genuinely care about providing great service. Highly recommend this location!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianT,

      Great! We're glad that you were assisted professionally. You will definitely enjoy this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using it the color is accurate and sometimes use it to edit video as an external monitor

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenzkristoffeS,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US