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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 723 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 723 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid tv. Good picture and sound quality. You don’t really need a sound bar with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tari, That's fantastic! We are happy to hear you are enjoying the exceptional picture and sound quality of the X80K 4K HDR Smart Google TV. It sounds like we hit the mark with the X80K. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-Balanced Speaker drives movies and music with clear sound. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Sharp picture Good sound Connected to wifi easily, many apps available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShoddyInstallation, That's great! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your BRAVIA X80K. We're also glad to hear you like its incredible picture, sound quality, ease of Wi-Fi connectivity, and you appreciate the huge range of apps available that make your life more fun and entertaining. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Would recommend this television. Quality is good .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! You've made a great choice, Eduardo!

      We are very happy to hear your satisfaction with the exceptional quality of your KD75X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for recommending our X80K and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture and Color Qulaity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positive is the color and picture quality is outstanding. But usage of the menu functions is a bit confusion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thrill96,

      We're delighted that you are overall pleased with the outstanding colors and overall picture quality of your Sony X80K. We also appreciate your feedback regarding the menu functions of the TV. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more.

      Ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it movie nights are the best we watch football also is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsabelH, Awesome! You definitely made the right choice! you are having an enjoyable watching experience with this great TV, especially watching sports on it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv revie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veyr nice tv I recomend to buy this tv very big and quality is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, GuliievaA! We're glad that you like it and we appreciate that you'd recommend it to others. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Great tv, easy pickup, fix your grading

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, was a floor model, however the store lost the factory remote. Provided universal replacement but felt a little misled on the open box condition rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, amazing interface.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sony TV, I am glad it has Google TV integrated as most of my home is powered by Google. Quality is great, sound could be better, but I have a sound bar anyway, so didn't mark it down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinM,

      Thanks for sharing your review and experience with the X80K. We're thrilled that you like the Google software and picture quality of the TV. Your feedback about the TV speakers is greatly appreciated. Aside from adding a soundbar, you do have the option to adjust the sound settings of the TV depending on your needs. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    It's just OK...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I wish I had bought Samsung instead. TV speaker, just ok too. There was a time when there was a blue bar at the bottom of the TV. After we turned it on/off a few times, it went away. Not sure what that was, but we never had that issue with our Samsung, and we had that TV for 10+ years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Enjoyed every day for lady 2 years . Did not regret a moment for my purchase . Very Happy. Y

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElenaB,

      Perfect! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good clear picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a little high, but it is a Sony. Great picture and decent sound without adding a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your awesome review, Mister! We are so glad you are overall happy with your purchase and you like the incredible picture and great sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my parents they love it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not sure I would recommend this TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Great product within 8 months. Started having spots on the screen and before I know it my one-year warranty was up and over. Now I have two spots on the screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardL, Thank you for choosing Sony. While we are glad to hear that you are happy with your purchase, we are sorry to hear that you are experiencing issue with your Sony TV.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Good tv overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged tv . Good UI and nice colors , specially if you got it in clearance price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      Perfect! We're glad that you like the packaging, Google software, and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Was very happy, but now???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv at the beginning of March. As of April 24 the tv will not turn on!!!! All I can say is it better be fixed by the Geek Squad when they get here today or the tv should be replaced free of charge!!! Otherwise, when it worked, it had a great picture and was easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldK,

      Thank you for reaching out to us with your concern. While we're glad you like the TV features and incredible picture, we regret to hear the TV is not working properly. This is not the experience that we want you to have. Many issues can be fixed without a repair. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if there is no power or the TV doesn't turn on properly. You may refer to the helpful links below:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00153674
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00023331

      If the issue persists, even after performing the recommended steps above, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80K:

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    my75th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is good and i just love it. it just fits my living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Agnes, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nice recommend.work perfectly.normal conditions

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good picture but complicated remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a very good picture but the remote and channel changing is one of the most complicated on a tv I have ever seen. I consider myself reasonably electronic savvy but this tv switching from cable to streaming and back takes the cake.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billyg, We're sorry to hear about your issue with this TV. We apologize for the inconvenience. Your TV is now more helpful than ever. Use your voice remote to easily find your favorite movies, shows and music. Ask Google to find a specific title, search by genre, or get personalized recommendations on what to watch by saying, “what should I watch?” Even get answers on screen, control smart-home devices and more. Also, you can check the BRAVIA Sync (HDMI-CEC) overview and troubleshooting information for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00161073

      The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Quality check

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with quality of service and the employees were very respectful and kept me updated with every step

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanH,

      Great! We're glad that you were assisted professionally. You will definitely enjoy this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    TV Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved funds on open box purchase. Needed exact model of another purchase. All good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM,

      Thanks for sharing your 5-star review and experience with the X80K. We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US