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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 721 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 721 reviews
  • Rated 5 out of 5 stars

    My T.v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V. would definitely refer my friends.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieS,

      Perfect! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my tv 2 years ago, and it’s still going strong! I enjoy each feature it comes with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TKE7,

      Thank you for the 5-star rating! We're glad to hear that you're enjoying the smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony Smart Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great tv! They just did an update which makes the homescreen cleaner. Much improved! TV is still freezing from time to time - I don't know if that's due to glitchy internet, weather, or what. Otherwise, super happy with the tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessP, That's awesome! We're very happy to hear that you're enjoying the much cleaner look of the Google TV Homescreen from the recent software update of your Sony X80K. For freezing-related issues, please follow the troubleshooting steps on this link:

      https://www.sony.com/electronics/support/articles/00141896?utm_source=glean
      https://www.sony.com/electronics/support/articles/00167132?utm_source=glean

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great tv and addition to our sitting room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing addition to our sitting room for movies and sports events. The picture clarity is beyond what I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VerniseV,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    my75th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is good and i just love it. it just fits my living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Agnes, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good picture but complicated remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a very good picture but the remote and channel changing is one of the most complicated on a tv I have ever seen. I consider myself reasonably electronic savvy but this tv switching from cable to streaming and back takes the cake.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billyg, We're sorry to hear about your issue with this TV. We apologize for the inconvenience. Your TV is now more helpful than ever. Use your voice remote to easily find your favorite movies, shows and music. Ask Google to find a specific title, search by genre, or get personalized recommendations on what to watch by saying, “what should I watch?” Even get answers on screen, control smart-home devices and more. Also, you can check the BRAVIA Sync (HDMI-CEC) overview and troubleshooting information for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00161073

      The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv Considering buying another for our bedroom No issues Looks good mounted or not

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KSD02,

      Great! We're thrilled that you like the design and performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints; though the lack of warranty is a little concerning. "They don't make 'em like they used to" resonates. My last Sony TV lasted over 10 years, but I'm told that I will be lucky if this item lasts even half that long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WolfvShark,

      We understand your concern about the warranty terms of our Sony X80K. This TV comes with a 1-year manufacturer's limited warranty. The warranty may also vary on the authorized dealer. If you need further assistance or more information about our product, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Despite your concerns, we're happy that you like most of the features and exceptional performance of the TV. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Electrinics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service specialist in ever department were fantastic and new about the products that were asked about.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondM,

      Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    I like my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really not much of a TV geek so what can I say. It's big and I can watch shows on it. The picture is fine. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaH,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of your new Sony TV. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Tv and accessories

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was amazing. Our salesperson was very helpful and patient with us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yolanda,

      Great! We're glad that you were assisted professionally. We hope you are also enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The helpfulness and the knowledge of the staff was a HUGE reason we purchased from Best Buy. Super happy with the tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RebekahC,
      Thank you for your purchase and we're glad that you are satisfied with the service provided by the BestBuy representative. It'snice to know that you like your new Sony TV. Enjoy your new TV and thank you for choosing Sony! - Marco Sony_US

  • Cons mentioned:
    Backlight

    Rated 3 out of 5 stars

    It is ok, but not that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i went back to Best Buy 3 times. I had first wanted an Oled tv. Hated it. I do not like the darknes son those. Then i got an LG 65 inch and it was ok but basic. I finally landed on this. Ok tv with bad virwing angles and kind of dark. But it is not sony top tv, so i got what i paid for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Firsttimesonybuyer, we appreciate you taking the time to share your experience using your X80K TV. The best viewing distance depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend to look away from the TV every now and then, or try watching it at a different viewing angle.

      Ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00008601

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Should you need further assistance, please email us at socialsupport@am.sony.com.

      Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sound Beast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Is A Really GOOD & AMAZING PRODUCT BEST VOICE AMAZING SOUND

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JyotkiranS,

      Awesome! We're glad that you like the overall performance and sound quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen! The Google OS is awesome and 10 times faster than the web OS from the LG 75 inch that we just retired!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganCamp,

      Great! We're glad that you are enjoying the picture quality and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love love our new Tv! We also had the best experience witht the slars rep and all his help on deciding which brand of TV would work for our family!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Krystalroybal! We're are pleased to hear that you are impressed with the new Sony X80K 4K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I broke my other one in a haze so needed to purchase another so the wife wouldn't be upset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STANIMAL,

      We regret to hear about what happened to your other TV. You made the right choice with the Sony X80K! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for Event Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the event space we have. It plays a slideshow for guest. Great Display

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganW,

      Awesome! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful, the price is right, and I am loving it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austai,

      Perfect! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TV for sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent TV for the price. A bit short on what I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thom,

      Thank you for the feedback. We're glad you like the price point of the television. If there's something that we can help you with, please contact us at:

      https://us.esupport.sony.com/support/s/support-contact

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US