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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 721 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 721 reviews
  • Rated 4 out of 5 stars

    Recruiting Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service in- store was good- just not enough sales associates. Installation team was awesome and informative!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michelle,

      Thanks for sharing your review and experience with the X80K. Your feedback about the sales associates is greatly appreciated. We hope you enjoy this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. Screen is clear and easy to see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ranafi629,
      Awesome! We're glad you like the clear picture of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. One of the best screens I’ve had. Will be buying another for outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Philver, Thanks for the 5-star rating! We're happy that you are happy with your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great buying experience and have enjoyed the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof2,

      You made the right choice with the Sony X80K! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Sony tv would highly recommend it anyone looking to purchase a new tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouF, That's very generous of you! We're happy to hear you like the excellent quality and impressive performance of this TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    75” Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity in buying to the nth degree Helpful and courteous staff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterV,
      Thank you for the 5-star rating! We're glad to hear your enjoyable shopping experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv, but seems like on black screens there’s some bright spots on the edges of the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrevorF,

      Thanks for sharing your review and experience with the X80K. Your feedback about the TV screen is greatly appreciated. The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV.

      If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition.

      Note: Some TVs may not have some of the procedures below. If model-specific information is required to complete any of the steps, refer to your TV's manual.

      -Reduce the Backlight Level in the Picture Settings menu.
      -Turn the Light Sensor setting to On in the Setup menu.
      -Change the Power Saving setting to Low or High in the Setup menu.
      -Set the Picture Mode to Standard in the Settings menu.

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great! but found one time that its volume button of remote was not working. I turned off and turned it on but same thing. Then changed plug outlet and it started working again. No issues since that day. Remote slim but there is no switch button to previous channel. On TV channels you cannot to the direct to the channel but have to go in sequence. I still miss that Samsung TV remote features that I had in my previous TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandpa, We're happy to hear this feedback! We're sorry to hear about the issue you had with the remote control volume but good to know you were able to fix it by performing a power reset. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of remote control features that was available from your previous remote and will be sure to forward this feedback to the appropriate department. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Quality television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Sony since I can remember. Excellent television and a good quality as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cactus,
      Thank you for the trust and continued support with our products! We always strive to deliver the best quality with our products. Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s so many good brands out there these days I’ve been buying Sony for over 40 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyB, We appreciate you being a long-time Sony fan! We're also glad that you're satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Hopefully it will last a long time. So far it’s great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieG, Thanks for sharing your 5-star review and impressive experience with your BRAVIA X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing performance. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workers that helped me understand the tv functions. Respect and knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylP, Thank you for sharing such an excellent shopping experience. It's good to hear that your purchase went well and you like the smart Google TV features and outstanding picture quality of this X80K LED 4K Ultra HD Google TV. Glad everything has been taken care of. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv communicates well with our Sony receiver. Our Samsung would lose sound when using the smart tv apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark1pen, Thanks for this amazing review of your X80K! Choosing this TV will definitely be worth it! We're glad you are enjoying the superb picture quality and it works great with your Sony Receiver. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for purchasing our 75" X80K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! The best tv we have ever owned. We absolutely love i!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DozeneR, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the superb 4K HDR picture of your BRAVIA X80K. We are also thrilled to know you feel this is the best TV that you've owned. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review of your new BRAVIA TV. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like being st the movies! We love it! Graphics are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smn22375, Thanks for the 5-star rating! We're so glad to hear you found it as a TV with excellent picture quality and that it's like you are being there at the movies. Good to know you're overall satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get the picture set correctly for motion and I am not certain this is any better than the cheaper Vizio versions. That said it is big and works well now that I have it hing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tv1234, Thank you for choosing Sony! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Fantastic. Amazing. This tv rocks. You should definitely get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myoldtvgotshot, Thank you so much for such an amazing review, and we are so pleased to hear you like your BRAVIA X80K, especially the outstanding picture and sound quality! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 75" X80K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment for the price and its size great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buco, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your BRAVIA X80K 4K TV. Good to know you like the reasonable price as well as the size of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    MDLS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this tv and the great service from Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDLS, That's very generous of you! Thank you for sharing such an excellent shopping experience. We're truly pleased to hear you love your new BRAVIA X80K and you are enjoying its capabilities and features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Dale Lisenby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV SUPER Clear Picture!!!! This is my second Sony TV and I couldn't be more pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaleL, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an wonderful review of your experience with your X80K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the superb 4K HDR picture and amazing features of this TV. Glad to know you're very satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! -Jess Sony_US