Customer Ratings & Reviews

Hi AaronH, we're glad you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl

Hi ChestFreezer, Perfect! Thank you for sharing such a wonderful sopping experience. We are also thrilled to hear your purchase went well and you are enjoying the excellent picture and amazing features of this TV. At Sony we strive to put forward the best possible products for our customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess

Hello bkvalpo1, That's awesome! We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent

Hi SmartTV, You definitely made the right choice! We're so glad you like your new X80K TV and the installation went well. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess

Hi LyndellH, Great! We're thrilled to know that you like the amazing picture quality, reasonable price, and overall performance of your new BRAVIA X80K TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess

Hi KimH, That's great! You definitely made the right choice with this TV. We're glad to hear that your investment is worth it. Good to know that you appreciate the rich, vibrant colors and amazing picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the 5-star rating and for choosing Sony! -Jess

Hi AndyP, We're glad that you like the picture quality. We're also sorry to hear that the sound varies quite a bit. You may configures settings that adjust the sound to your preference. To adjust the sound quality to your preferences, refer to the Adjusting the sound quality page.
Ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/07_08.html



I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

Name:
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Sincerely,
Erin

Hi ReneG, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. Good to hear you like the overall features of your new BRAVIA X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess

Hi SonyTV75inch, Awesome! We're so thrilled you feel this is the best TV you've purchased and you are enjoying the outstanding 4K HDR picture quality this TV delivers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for giving the product a perfect rating! -Jess

Hi MichaelR, Thanks for sharing your feedback on the Sony X85K 4K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Make sure to keep your TV's firmware up to date to avoid any performance issues. Thank you for choosing Sony! -Craig

Hi Workingoutkinks,

It's good to know you appreciate the overall features and picture quality of your new X80K. We're sorry that you're having difficulty going through inputs on your Google TV. YOu may find this help guide link helpful when selecting inputs: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03_05.html

If the TV doesn't turn on or have power, follow the provided steps from this link to resolve this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00153674

Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. If you need further assitance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your feedback! -Jess

Hi Yang, Amazing! We're extremely pleased to hear your purchase went well and you're enjoying its incredible picture and sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 75" X80K and for choosing Sony! -Jess

Hi ShantanuC,
Wow! We're glad your investment with your new TV is worth it. Nice to hear your enjoyable experience with the amazing picture quality and features of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris

Hi TerrieF,

We're happy that you like the overall features and great performance of the TV. Picture settings allow a wide array of changes to color, contrast, clarity, and brightness that can improve the viewed content on your TV. You can also select the appropriate picture setting for your Google TV.

The picture quality may improve if you change it in [Picture] under [Settings]. For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00263533

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess

Hi Ddddddd,

We're delighted to hear you appreciate the amazing features and overall performance of the TV. Picture settings allow a wide array of changes to color, contrast, clarity, and brightness that can improve the viewed content on your TV. You can also select the appropriate picture setting for your Google TV. The picture quality may improve if you change it in [Picture] under [Settings].

For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00263533

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess

Hi Bish, We are glad to hear that you are happy with your new TV replacement. Thank you for choosing Sony! -Carl

Hi JulioG, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality.
Thank you for the recommendation! Jay

Hi Vb2337,
We're sorry to hear we were not able to meet your full expectations with the picture quality of the X80K TV. Allow us to help make this a better experience. You may try some steps on this link below on how to adjust the picture setting on the TV such as motion settings, color, contrast,and brightness that can improve and optimizes picture quality based on video content: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00263533

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
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We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris

Hi Bill,

Thank you for taking your time in sharing this honest review. We're sorry you've been running into difficulty. In addition to selecting Sleep timer from Your apps under Apps categories, you can quickly access [Sleep timer] if you press the (Quick Settings) button on the remote control. More details on the link below. (Using the Quick Settings)

https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03_12.html

Also, in Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Clock display. You can add Timers & Clock to the input selection screen. Press the INPUT or (Input) button — Press the (Right) button on the remote control and select (Edit) — Select Timers & Clock and press the Enter button. Timers & Clock is added.

If you need further assistance regarding your concern, we have our support team that are always happy to assist. Please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K:

We value you being a Sony customer. We are sorry for the inconvenience.

Sincerely,
Jess

Hi Thesatisfied, we're glad you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl