Customer Ratings & Reviews
- Model:
- KD75X80K
- SKU:
- 6499674
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Spend the extra money and go up a model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this tv. However, the picture will look much different in your livingroom vs the sales floor. Picture is very dark.. Even with the bright set to "max", the darkness is overbearing. Luckily, Im within the return window. I will be swapping for another model
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dmann,
Thank you for reaching out to us with your concern. We're sorry to hear that you're not having the best watching experience with the TV. This is not the experience that we want you to have. If your TV screen brightness suddenly changes, check the Ambient light sensor, Light and Color sensor or Light sensor settings. If the sensor setting is on, the brightness of the TV screen changes to match the ambient lighting.
That said, picture quality also depends on the signal and content. In addition to adjusting the different picture modes, you can also configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Select the appropriate picture setting for your Google TV which best suits you. The picture quality may improve if you change it in [Picture] under [Settings].
For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00263533
It's unfortunate you're considering returning the unit. We want to make sure you’re taken care of.
If you need further assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Broke man
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv Sony i ready have 2 but my daughter ruined everything
I would recommend this to a friend- Pros mentioned:Picture quality
New 75” Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this Sony tv. Great choice, great picture and a good price. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this TV. I should have listened to all the negative reviews especially people on Amazon. I was so excited to have this delivered and hiring someone to mount it on my wall, this is the image that I get. Terrible backlight bleeding. I got a bad panel even though I bought it new. This is not worth 1 thousand dollars. I decided to upgrade to the X90k for $1399 just to avoid this LED bleeding problem. Absolutely ridiculous. Now I have to go through the hassle of having best buy deliver a new TV and spend my time unmounting this terrible x80k from my wall. If you're looking in the low end of TVs, Sony is not exactly the best bang for your buck. Big mistake purchasing this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dean,
Thank you for your time writing this review. We're sorry to hear the backlight bleeding issues that you are experiencing with the X80K TV. We always aim to deliver a great experience, and we are gutted when don't meet expectation. The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV. If you should find this affects your enjoyment, there are few adjustments that you can do to minimize this condition. For more details, please check this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00032635
We really do apologize for the inconvenience and we really appreciate that you've exchange it for another Sony TV. In case you need our assistance, feel free to contact us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate you and know that we take all feedback seriously. Thanks again for purchasing Sony. - Kris
Great purchase on black friday / minor draw backs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on black Friday for 999.99 and i gotta say it was well worth the buy on that day! I specifically bought it for the PS5 and although it does recognize the system being that it is a sony product the TV does have its limitations from LLM to ADHR cant be activated but 4K is on par with some other high end TV the AI is a bit sluggish even after the update but its still decent
I would recommend this to a friendBrand response from SonyListens
Posted .That awesome, Xavier! We're glad that you are enjoying your new Sony 75 inch X80K 4K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Craig
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I’ve ever had have to keep resetting it terrible
No, I would not recommend this to a friendGreat price!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I want something for my babies in the basement and this is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, Congratulations on getting your new TV. We are glad that you love the TV features and overall performance of this great X80K TV. You chose the best TV brand! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for your purchase and for choosing Sony! -Jess
Sony is Total Junk Now!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this piece of garbage a zero I would! Bought 2 and both had screen bleeds! Sony is garbage now!
No, I would not recommend this to a friendScreen bleed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and now unable to return the screen bleed is so bad really distracting when your not watching a full screen movie or tv show
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tuna23, thank you for reaching out and we regret to hear that the TV screen bleed which distracts your screentime. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV.
If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition.
Reduce the Backlight Level in the Picture Settings menu.
Turn the Light Sensor setting to On in the Setup menu.
Change the Power Saving setting to Low or High in the Setup menu.
Set the Picture Mode to Standard in the Settings menu.
Ref: https://www.sony.com/electronics/support/articles/00030311
I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Unhappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV but it was delivered TODAY broken So I’m Mad!! Because it’s almost my birthday & this is my 5th purchase from the store in the last 6months. Not mention I paid well over $150 to have it installed!! LIVID!! To say the least.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CamyraD,
We are so sorry that you have received your TV not working properly. This definitely not the buying experience we want our customers to have. This does not happen often and we want to make sure you get taken care of. Many issues can be fixed without a repair, please check these common solutions first on the link below.
https://www.sony.com/electronics/support/articles/S1F1507
Could you let us know if you’ve been helped by Best Buy? Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
If you require further assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
- Pros mentioned:Picture quality, Price
Sony X80K 75” Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality: Users and experts generally agree that the picture quality on the Sony X80K is good, thanks to its 4K resolution, HDR compatibility, and Triluminos Pro picture processing technology. Smart features: The TV comes with Google TV, which provides a user-friendly interface and access to a wide range of streaming services. Price: The Sony X80K is a good value for the price, especially when compared to other TVs with similar features. i love this tv and perfect for gaming too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakeshK,
You made the right choice! We're thrilled that you are enjoying the picture quality, Google software, and supported apps of the TV. Thank you for choosing Sony!
-Ralph
Unusable tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv doesn’t work contacted Samsung for support, since I picked up tv on 12/1/2022 . No power, tv would go off and come on randomly, now it doesn’t come on at all, nothing worked I need to exchange tv
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great Value for its price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the 75-inch TV, and I'm very pleased with it! The picture quality is impressive, with vibrant colors and sharp details that make every scene enjoyable. The 4K resolution enhances the viewing experience significantly. The size of the screen provides an immersive experience, making movies, sports, and video games more enjoyable. The sound quality is also quite good, delivering clear audio without needing additional speakers. The smart functionality is a standout feature. The interface is user-friendly and responsive, making it easy to navigate through streaming services, apps, and settings. The built-in voice control is convenient and adds to the overall ease of use. Overall, this 75-inch TV offers great value for its price. It's not the top-of-the-line model, but it delivers excellent performance for what I paid. Highly recommended for anyone looking for a solid, affordable TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethR,
You made the right choice! We're glad that you like the picture quality, size, sound, and smart features of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Color, Ease of use, Picture quality
Excellent TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant colors and easy to use O/S. I bought this for my parents and they are 73 and 65. The O/S is very simple for the non tech users. The remote is simple with not many buttons. The picture quality is very good (not amazing) but it an excellent unit but not more avid movie watchers that use blu-ray and other media.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Lasani! We're truly glad to hear you are very pleased with the very good picture and you are enjoying the vibrant colors and intuitive Google TV platform. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 75X80K is a solid choice for those seeking a large-screen TV with good picture quality, wide viewing angles, and robust smart features. It’s ideal for general entertainment and streaming, though serious gamers or those looking for the best HDR experience might consider higher-end models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asdfg,
That's very nice to hear! We're glad to hear that you like the picture quality and smart features of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
The one and only Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Sony for years. I remember my first 26 inch Sony Trinitron. I thought I was in heaven my 75 inch is not too shabby itself so far so good will enjoy it for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS, That's awesome! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony X80K. Thank you for your continued trust in Sony products! -Sam
- Pros mentioned:Color, Picture quality
Great picture! Absolutely pleased!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Great color. Great picture! Like every flat screen you'll need a sound bar!
I would recommend this to a friend Best Buy TV nightmare with Geek Squad rescue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team removed the non working tv and finally placed the box for hidden cords with the new tv that was installed by team VZW and teammate with much needed teamwork efficiency. It takes two members to successfully deliver, install and mount correctly. Unfortunately when I made my original purchase. I purchased all the items from your Best Buy Store so that I would have my tv installed and mounted without wires showing. The original tv worked for 1 1/2 days before spiraling on its own and then the power button would not work. I immediately called third party installer to let him know the tv was no longer working. He told me to contact Best Buy. I have had to call almost daily to get an updated appointment. Many customer service agents would transfer me from one department to the next. This was one of the most frustrating experiences ever. I am happy that on 3/28 the Geek Squad arrived to take down first tv an complete installation of the second tv. I pray that no other customer should ever experience such a lack of support to the point of purchasing on the March 6, with delivery promised on March 7 and that is where everything fell apart with effective communication.Due to Best Buy , I purchased all needed accessories on March 6, but my working tv utilizing the Geek Squad was finally mounted and installed on March 28. I was told by Angelique who began a case escalation with Case ID- 332045292 which was to be sure I wouldn’t be charged any additional installation fees, but Geek Squad required a box that was an additional $149.99 that I had to pay or they would not apply the box that I thought I paid for all necessary equipment when I purchased the tv in store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FaheemahM,
Thanks for sharing your review and experience with the X80K. We regret to hear about what happened to the original TV. Your feedback is extremely important to us and is very much appreciated. We're glad that you were assisted professionally. We hope you'll have a better experience with the replacement TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Picture quality
Beautiful picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is truly amazing! The definition is perfect for the PS5 too. This tv makes everything look amazing. I love the smart features. So easy to access all of our streaming apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherB, We're glad that you like the picture quality, features, and ease of accessing the apps. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sony tv great picture and sound was easy to install I would recommend this big screen sony tv just the price alone is worth it alot of tv for the price, love my sony tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Surfrun1, Thank you for the awesome review! We're pleased to hear you like the ease of installation and excellent picture and sound quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam