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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 676 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Sony 75" Class X85J Series LED 4K UHD Smart Google TV's picture quality, describing it as excellent and top-notch. They also appreciate its large screen size, affordable price, easy setup, and great gaming experience. While some customers have concerns about the Google TV platform and have reported issues with dead pixels and defective units, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 676 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV it’s a beautiful picture and easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dawn, Fantastic! We're happy to hear that you are loving the picture quality and ease of setup. This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound . Easy to set up and use .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Thank you so much for your honest feedback!

      We are truly happy you are satisfied with the incredible picture & sound quality and ease of use & setup of our 75" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony iss the besstt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the quality is amazing!! The price was also amazing, I can't believe I got a Sony at such an amazing prize. The customer service was great! I wasn't rushed or followed around to purchase anything. It was a great experience. I will def return to Best Buy. I guess the name speaks for itself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Thanks for commenting! We are so happy to hear that you love the amazing quality of your new 75" X85J. We are also thrilled that you are satisfied with the reasonable price, great customer service, and overall shopping experience with Best Buy.

      For the X85J- Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV is the correct size, has a great picture with good quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior,

      Very nice! We're glad you like the picture and sound quality of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your television!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features great pictures really sharp and the clarity is great My husband loves it especially for watching games it’s a beautiful TV I recommend this particular model to anyone that you like Watching games in a high quality TV in this beautiful color is very clear…. We are very satisfied with our purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Thank you so much for sharing your awesome experience with our 75" X85J.

      We are extremely pleased to hear you are very satisfied with the incredible features, outstanding picture quality- especially the sharpness, color, and clarity, and overall performance of this TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for recommending our 75" X85J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 75" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear and bright. Very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mig48, We're glad to hear that you appreciate the picture quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After coveting a Bravia TV for over a year, I finally pulled the trigger on the 75" X85J on Black Friday. The TV itself is impressive. Great looking, fantastic interface and all the picture adjustments you could ask for- basally everything I've ever heard about Sony. However, after less than a week a thin, black line appeared going vertically on the left side of the screen. No amount of system resetting or internet research has been able to fix it. It's really disappointing that after all this time, with product quality going down all over the place that a flagship, premiere brand like Sony would be lumped in with the rest. I paid a lot of money for this TV, based on a lot of factors I was OK with spending the money. But after less than seven days, the product to malfunction-- I'm left wonder why should I even bother? After decades at the top, it seems that Sony has slid back to the rest of the pack in consumer electronics, Just another company cutting corners on materials and quality churning out products as fast as possible. I will be returning this item.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosP,

      Thank you for your review.

      While we are pleased you are satisfied with the exceptional quality, good-looking design, user-friendly interface, and overall performance of our 75" X85J, we are so sorry you are encountering a picture issue. We are also sorry for your disappointment. This is usually not the case and definitely not the experience we wanted you to have on our premium TV.

      If you haven't tried yet, and if you still have the TV, please follow our suggested troubleshooting steps on the link below and see if it resolves the problem:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00032635

      Your TV comes with a 1-year limited manufacturer's warranty. If the issue persists, please email the below information to socialsupport@am.sony.com so we can better assist you.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85J:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony TVs are always the best for me!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent TV for the value always happy with Sony’s. Great items and they always look really really good as well definitely will last me for years that’s for sure would definitely recommend this to other people to buy. The color is really good the sound is really nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatprinter, Thanks for sharing your experience and for recommending this model. We're glad you love the color and the sound of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV with great sound and picture. This is my first Sony TV, but so far I'm very happy with my purchase. I was always a Samsung user, but after my newest Samsung TV died 18 months after purchase, I decided to give Sony a shot based on the recommendation of a family member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi briguy, Congratulations on your first Sony TV! We're glad you like the amazing picture and sound quality of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture quality is awesome and it's easy to setup. Only compliant I have is that when the TV is off and you look at it from a far angle, you see the screen is wavy. It's not noticeable when the TV is on. Not sure if this is normal for large format televisions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew, Thank you for the awesome review! We're glad you like the excellent picture quality and ease of setup of your new Sony TV. We would like to know more about your concern with the wavy screen so we can better assist you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Part of the Action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75" Sony TV X85J series has a very good picture and is just the right size for our intended use. When watching sporting events you almost get the feeling that you are part of the action. The sound is almost too good as the background noise for many sporting events makes it difficult to hear the announcers. The high definition provides an excellent picture qualify.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Actionunlimited,

      Thank you so much for sharing your positive review!

      We are truly happy to hear you are satisfied with the size and exceptional picture & quality- especially when watching sports action videos of our X85J.

      We greatly appreciate your feedback with the sound quality. Sound quality depends on the signal and content. You may configure various settings related to the sound settings of our X85J according to your preferences. You may check out the following link for more details:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Easy set up. Larger size gives a more theater feel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Strbak, Great! We're glad that you like the picture quality and ease of setup. This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically sound TV and a bargain to boot. Unit was returned to Best Buy, unopened. Decent picture, Excellent HD Picture, decent color processing. Some artifacts with a non-streaming source, you have to adjust the settings to take advantage of the versatility

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lakersin4, Thanks for sharing your experience. We're glad you like the picture of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 75" Sony LED 4K UHD Smart Google TV to replace an 65" Samsung. So far, this TV has lived up the the hype. I love the many different features and most of all, the picture quality is above the rest.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rudy,

      We appreciate the 5-star rating and we're glad you like the picture quality and smart features of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, picture is very vibrant, plenty features to enjoy, a must have for anyone who currently has Sony products such as PS5, Audio Receivers,Blu Ray/4K Players, and more. You cannot go wrong, high end products, Sony is the ultimate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolinaHornet, Great! We're pleased to hear that you like the picture quality and features of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Solid tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv especially with 4k feed. Great sound and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 50inWestinghouse,

      Thank you so much for the 4 Star review!

      We are thrilled to hear you are satisfied with the exceptional picture- especially when watching 4K content, great sound quality, and ease of use of our 75" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85j 4k TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia X85j led 4K UHD TV, great picture quality! easy set up. decent sound from speakers, remote is good quality, viewing angle is good in small rooms. everything you expect from a Sony !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi c1960, Thanks for sharing your experience. We're glad you love the sound and the picture of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    It works, but has weird issues sometimes.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a TV. I'd rate it higher, but I constantly have weird issues with this TV. Do not recommend for using as a computer monitor. It works, but has issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75’’ review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 75’’ which is a great tv but could be a bit bigger for your living room, I would prefer 65’’ instead. I like the quality of the picture, sound and the option that enables you to download apps on this tv. Overall a great tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NRahmani, Thank you for the awesome feedback of your X85J LED 4K Ultra HD Google TV! We are happy to hear your purchase went well and you are enjoying the exceptional picture and sound quality and huge range of apps from Google Play Store that make your life more fun and entertaining. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love. Ain’t nothing that I like better than a good TV so I can watch my favorite programs on. This is the best TV that I could find for my money. Course there’s higher priced ones but I couldn’t afford those and didn’t want to afford them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bill,

      Awesome! Thank you so much for the 5 Star review!

      We are so happy to hear you love and you are satisfied with the exceptional quality and reasonable price of our 75" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US