Customer Ratings & Reviews
- Model:
- KD75X85J
- |
- SKU:
- 6453207
Customer reviews
Rating 4.6 out of 5 stars with 676 reviews
(676 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Sony 75" Class X85J Series LED 4K UHD Smart Google TV's picture quality, describing it as excellent and top-notch. They also appreciate its large screen size, affordable price, easy setup, and great gaming experience. While some customers have concerns about the Google TV platform and have reported issues with dead pixels and defective units, the overall sentiment towards this TV is positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Sony 75" X85J TV review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 75" class X85J TV is good value TV for the price I would buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BettyM, Thanks for sharing your experience. We're glad to hear that you're satisfied with the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Sony 75 inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for the basement entertainment area. Great service!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DSchmitt, We are glad you now have the perfect TV for your basement. The X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
Google tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality will buy again and recommend to other.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Googlesmartv, We are glad you like the quality of your new Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
X85J
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv has everything you need from gaming to streaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Josh,
Thank you for the 5-star rating and we are glad you like the TV for gaming. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are Very please with our Sony TV purchase from Best Buy. We do recommend this to and Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anitay, thank you so much for your positive review! We are really thrilled to hear that you are very pleased with the overall performance of your new X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, good price. Loved it. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, we're glad you love our newest product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
Rated 4 out of 5 stars
Great tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a great tv! We can easily stream our shows and movies through the apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexa,
Fantastic! We are really thrilled to hear you are satisfied with the exceptional quality and superb features like the Smart Google TV function of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV took my family room to another level! The operating system is user friendly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Workfromhome,
Thank you so much for your positive review!
We are so happy to hear our 75" X85J perfectly fits your family room. We are also delighted you are satisfied with its user-friendly interface.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
LOVE MY 85 INCH TELEVISION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A BEAUTIFUL TV LOOKS GREAT IN MY NEW HOME .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gator, thank you so much for the 5 Star review!
We are so happy to hear you are satisfied with the outstanding picture quality and good-looking design of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5 Star review!
We are really thrilled to hear you are satisfied with the superb performance of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 1 out of 5 stars
Sony Tv with stuck pixels
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this tv a little over 1 year and it has developed 4 areas on the screen which appear to be grey clouds. They get larger every day, ssumed to be stuck pixels. I would not recommend Sony televisions.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. The smart tv and remote are awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry, Awesome! We're glad that you like the TV. The smart, powerful beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Enjoy! -Craig
Rated 4 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was satisfied with the Sony tv but I want to see it more vivid
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, We're glad that you are satisfied with this TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay
Rated 4 out of 5 stars
Sony x85j 75 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the TV. Still exploring and need to find out all features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Laxmikanth,
Thank you so much for your positive review!
We are so happy to hear that you like your new 75" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
If there's anything we can do to help or you need technical assistance, please feel free to email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Rated 4 out of 5 stars
Sony Bravia
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv once again from Best Buy. Nothing like a Sony Bravia
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott, we're glad you like our newest product. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! ~Earl
Rated 4 out of 5 stars
Best delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery great shipping love the product too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for your positive feedback.
It is really lovely to hear you are satisfied with the incredible delivery service of Best Buy, and you love your newly purchased 75" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 3 out of 5 stars
Great tv, weak internet signal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the tv for 2 weeks now and the only problem is the weak modem. The tv is about 20 feet from my orbi router and i only have 1 bar of service. My roku and Nintendo switch both have excellent signals. Other than that the sony x85 75' tv is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS,
We're sorry to hear about this issue. Lets's isolate and resolve this issue by following the troubleshooting steps from this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00090418
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother buying this tv,had it less than a year and has vertical lines and now it’s not showing(has blue screen) it’s faulty
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not worth it at all!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv picture is awesome but that’s it. Have had it for 2 weeks and the built in Wi-Fi is already defective and you have to unplug the tv and plug it back in to get it to work again! For the money that is a problem that should not be an issue for years down the road if at all! Extremely annoying that you have to run a cat 5 cable all the way to your tv to get around a faulty issue with the built in Wi-Fi
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Garbage,
Thank you for reaching out to us. While we are glad you like the picture quality of the X85J TV, we're sorry to hear the network connection issues that you are experiencing. Allow us to help make this a better experience. Please follow the steps on this link to troubleshoot if the TV's Wi-Fi signal drops or intermittently disconnects from the internet:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00184183
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Rated 2 out of 5 stars
Great Picture and Sound. But has other issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV so far but there are a couple issues. First issues is the lack of a DirectTV stream app, hope its available soon but this seems to have been a issue for a wile. Second I am already running out of room to load apps, there is no reason for this. Memory is so cheap these days. Cleaned up some of the spam Sony installs from the factory and I am ok for now.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Erik,
Thank you for sharing your experience with us. While we are glad you love your new TV. We're sorry to hear some issues that you are having with the X85J TV. We do apologize but currently the TV does not support the DirecTV app. However, the X85J is a 4K DIRECTV ready. Every terminal on all 4K/8K BRAVIA TVs supports HDCP 2.2 or 2.3 protocol that allows you to connect various compatible 4K media boxes. You may use this link as your reference on how to connect DIRECTV box to the TV: https://www.sony.com/electronics/support/televisions-projectors/articles/00044885
If the storage capacity of your TV is insufficient, you can move downloaded apps to an optional USB storage device to free up space. For reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00223233?model=KD-75X85J&category=televisions-projectors-lcd-tvs-android-
We greatly appreciate your feedback. If you need any assistance on the TV, feel free to contact us by sending an email to to socialsupport@am.sony.com with the following information:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris















