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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 676 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Sony 75" Class X85J Series LED 4K UHD Smart Google TV's picture quality, describing it as excellent and top-notch. They also appreciate its large screen size, affordable price, easy setup, and great gaming experience. While some customers have concerns about the Google TV platform and have reported issues with dead pixels and defective units, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 676 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent color is spot on great sound and picture clarity is fantastic gray choice for a tv this size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello newview,

      Wow! Thank you so much for your honest feedback.

      We are so happy to hear you are satisfied with the incredible picture & sound quality and stylish color design of our X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV. Beautiful picture! A really good price. Good service in the store and great service by the delivery men. Will definitely refer Best Buy to others!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fantastic! Thank you so much for your positive review!

      We are really delighted to hear that you love the beautiful picture quality, reasonable price, and overall performance of your new 75" X85J. We are also pleased to hear that you are satisfied with the outstanding service of Best Buy.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Theatre like experience and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides awesome in home theatre like experience. Sound is great, don’t feel the need for a sound bar and the functions are easy to access and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jpsit, we're glad you are enjoying your new TV! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so far after 3 months. No complaints to be had about the TV itself. It has a beautiful picture and with it being backlit across the entire screen the dark moments are exceptional. The colors don’t wash out like edge lit TVs. Being a smart TV it has all the streaming services at a touch of a button on the remote. This is where my only complaint comes in; the remote. It works as it should, but has no built in light to light up the buttons. This causes you to have to leave a light on or turn on your flashlight on your phone. Overall great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keith,

      Wow! Thank you so much for your honest review!

      We are extremely pleased to hear you love your newly purchased, X85J. We are also delighted you are satisfied with its exceptional picture quality- especially the blacks, colors, Google TV feature, and overall performance of this TV. We greatly appreciate your feedback with the remote control.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    SONY75in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and simple to use. Like the 4k HDMI port. I found it best to open the box and get the TV out by laying the back of it on a comforter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyItem,

      Fantastic!

      We are really thrilled to hear you are happy and satisfied with the exceptional picture quality, ease of use, & amazing features- like the 4K HDMI ports, and overall performance of our X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4th Sony home theater product - all good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture 4k or upscaling 1080P - life size people at times is fun. BB installation went very well. TV found Sony 7.1 receiver to work volume off the TV remote. Bad: corporate policies will not allow loading of Spectrum streaming TV to get rid of cable boxes and save hundreds per year. Drop in download speed due to distance from WIFI had us get DECO 4M mesh router with satellites now in family room and bedroom to solve buffering with 4K. Old router still works with the easy to set up $125 DECO for more channels out of high speed modem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Engineer,

      Fabulous! We are very happy to hear you are satisfied with the exceptional picture quality & upscaling feature and amazing performance of your new Sony product, X85J. We are also delighted you are satisfied with the outstanding installation of Best Buy Geek Squad. We greatly appreciate your feedback with the availability of Spectrum streaming app to this TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony again!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy controls. As expected sound is not great- need a sound bar. For the price- excellent quality to watch movies and sports!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chrisc,

      Amazing! We are very happy to hear you are satisfied with the exceptional picture quality, easy & user-friendly controls, reasonable price, and overall performance of our X85J. We greatly appreciate your feedback with the sound quality of this TV. The sound quality usually depends on the signal and content. The good thing is that, the X85J features various settings related to the TV’s sound such as sound quality and sound mode that you can configure according to your preferences. You may refer to the following link for more details:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I’ve ever purchased!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by thanking and complimenting the staff and managers at Best Buy! Amnesty was the best ! Without her knowledge I prob would’ve purchased the wrong tv! This Sony is amazing! Bright and black! Clarity is top notch! I’ve gotten plenty of compliments and is the best at viewing my Oklahoma Sooners Football! Best Buy NwOkc is my home store and have never had a bad experience shopping there! My past tv’s have been Samsung! But Sony knocked it out of the park with competitive pricing to quality! No regrets! Again THANK YOU AMNESTY!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TSTJOHN,

      Wow! We are extremely pleased to hear you are satisfied with the incredible picture quality- especially the brightness, black, clarity, and when watching sports-action videos of our X85J. We are also delighted you are satisfied with the outstanding customer service of Best Buy!

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Improved quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 75" Sony that went out, but was covered under warranty. The picture is sharper and the system is more intuitive for operations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony75,

      Thank you for the 5-star rating! We're glad you like the picture quality and user interface of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you again for supporting Sony and have a nice day!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Sony 75 Class X85J SERIES LED 4K UHD SMART TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to deliver quality products. I have purchased several products from the company. However, this TV was purchased as a used item and it failed to deliver the quality expected. Although this item didn't work out, I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was everything I expected plus some. It is the right size and quality is excellent. It is also user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nola, We are happy that you like the quality and your Sony BRAVIA and it exceeded your expectations. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not huge into TVs so this is the best TV I have ever owned. Nice large screen, good blacks (for me), responsive. A great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardG,

      Amazing! We're glad that you are enjoying the picture quality and responsiveness of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great television choice and very helpful people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good choice for our newly finished basement\family room, color and clarity are great. We had the geek squad deliver and set it up since it was going to be wall mounted and we also don't have a way to haul or handle a television that size. I would recommend having them do it unless you just like fooling around with all the set up and have some way of hauling off the huge box and protective wrapping. they also were able to put all basic functions on one remote for tv, sound bar and streaming device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi value,

      We're glad that the TV is perfect for your home entertainment setup and everything was handled professionally. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, the Google step up is easy and connect with my phone easily. The one thing that can be a lot better is the sound on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EDAlv, thank you so much for the perfect star review!

      We are so happy to hear you are satisfied with the exceptional picture quality and ease of setup of our 75" X85J.

      We are sorry if the overall sound quality of this TV did not live up to your expectations. Sound quality depends on the signal and content. This issue can be fixed by changing the sound settings according to your preferences. Please go to Settings - Display & Sound - the desired option. You can also change the sound advanced settings of this TV for a better listening experience.
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html?hl=adjusting+the+sound+quality

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 4 out of 5 stars

    Sony 75 850 J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Good picture right out of the box needed very little fine tuning of brightness and contrast. Google TV works well with once you get it set up. Good value at the sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BFR549, We are happy you like your new Sony TV and were able to fine-tune the brightness according to your preference. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia is the best, and it's BIG!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! Loaded with features, it has bright brilliant colors that pop! Large 75" screen, like being at the movies. No blur motion when watching sports and action movies. I bought this to replace my 11 year old 52" Sony Bravia, hoping to also get same long life from this one, too. If you are on the fence on buying a tv now, go for it--this is the one! You can't go wrong with a Sony Bravia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eyepopping,

      Awesome!

      We are truly happy to hear that you love your new 75" X85J. We are also thrilled to hear you are satisfied with its amazing features, great colors, smooth Motionflow when watching sports & action movies, and overall performance of this TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Good for the price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid range tv, shows amazing picture, 120hz for gaming , 4k videos off the charts, sony free tv xumo app is a nice touch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vadim, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Couldn’t be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television the color is great love the large size we had a day sound bar could not be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patricia, we're glad you love the picture quality and the size of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv is great. super impressed w/ geek squad team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is beautiful. and was super impressed with the geek squad team that installed it. they mounted it over a fireplace and were well trained on how to safely, quickly and efficiently install the tv. they even practiced the motion of carrying the tv across the room, over the coffee table and which foot to step on the ladder. i specifically bought it from best buy because i wanted a turnkey process. they even showed how to use youtube to see the beautiful 4k scenery to show the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi satisfiedhoustoncustomer, Excellent! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Impressive 4K display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony X85J has amazing 4k capabilities. The blacks are extremely deep and the colors are rich making for great contrast. It also has a built in App hub where it will display all TV shows and Movies across all your streaming apps as well as a live TV guide without having to enter those individual apps. My only negatives on this TV is that it does have a glare with direct sunlight coming into a room and it also has a fairly narrow viewing angle. Overall I was very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimH, awesome! It is really lovely to hear that you are overall satisfied with the exceptional picture quality- especially the 4K picture, colors, features, and performance of our X85J.

      We appreciate your feedback.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your positive review and for choosing Sony!

      - Romeo Sony_US