Customer Ratings & Reviews
- Model:
- KD75X85K
- SKU:
- 6501508
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 75" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, praising the color accuracy and clarity, particularly beneficial for gaming and watching sports. The ease of use and setup are also frequently highlighted as positive aspects. While some users suggest improvements to the remote control, the overall experience is largely considered positive.
This summary was generated by AI based on customer reviews.
Sony 75in tv is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv with a beautiful display. Also had great customer service I went in to buy a LG tv and they showed me the specs between the two tvs and help me make a smarter purchase by buying the Sony tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanS, This is great! We're also delighted to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin
Greatest tv for the price and size!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Tv i have ever purchased. Be it streaming or playing the playstation 5, i have no delay and no problems. I love the layout and how responsive this Tv is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElijahA, Amazing! We're thrilled to hear that you're enjoying your TV. Thank you for choosing Sony, Erin
- Pros mentioned:Picture quality
TV QUALITY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is amazing, and it has good quality. Plus, the sound is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnayeliA, We're glad that you like the picture and sound quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
I do not recommend this Model
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this from Best Buy here in Houston, I also got an Insignia speaker for it at the same time. I was told there would not be a problem with compatibility between the two. They came and installed it for me, everything seemed to be working fine when they were here. Two days later I couldn't get sound out of the speaker and I figured it was the speaker, so I went and bought an upgrade Samsung and was told it too would be compatible and they came and installed that one. Two weeks later neither the TV nor the speaker were working so I called them back again. They sent out a technician to "look at it" who confirmed it was not working. A week later they brought a replacement TV, and I took the speaker back and got a Sony because now they were telling me that it is what I had to have to make it work properly. It worked for the most part ok throughout the summer, it always seemed like the sound bar had issues communicating to the TV and with my cable provider, but it had a nice picture, I liked the size and I had also bought a 90 degree wall swivel so that was great. Fast forward to Halloween night 2023. I was watching a program and the TV was working ok, I went to trick-or-treat the kids and when I came back I was once again getting no sound. I played with it for a while by changing the channel, turning off and on the cable box, working with the sound levels. I decided to reboot it and see if that helped so I turned it off and when I went to turn it back on it was completely dead. No picture and no sound! I called Best Buy back and they had their Geek Squad guys come and look at it who confirmed it was dead. It was supposed to have a manufacturer warranty for one year, however Best Buy was giving me run the around telling me that I needed to have their people come out 3 separate times to confirm it was dead and then they would REPAIR it. I did not buy a new $1200 Tv to expect it to have been replaced twice and repaired once all in less than a year! I explained it was already my second one in less than a year and I did not want it repaired I wanted a replacement with a different model. I told them I wanted to replace it for a Samsung and they said I couldn't do that, so I at least picked a different Sony model. I hope this one is better than that one. I made sure I got this years model with an "L" in the model code. I got their "Total Tech" policy when I bought this but to get this TV replaced I have been on the phone for over 20 hours and finally had to go instore to get something done!! I believe they were stalling because my total Tech policy was going to expire in 5 days and they wanted it to run out before I could get anything done. I was on the phone with one man at their 1-800 number that kept putting me on hold and finally I was on hold so long that I finally got disconnected even though he had been telling me that he was "almost there" with getting it replaced. After we got disconnected. He did not bother calling me back even though he had asked me for a good ph# just in case we had gotten disconnected, that was 2 hours down the drain....I think he went home for the day.... This TV has been nothing but a headache, I strongly do not recommend....
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CathyS, We are sorry to hear that you're having an issue with your TV. This is definitely not the experience we'd like to hear from you. Sony values every feedback and is always striving to provide the best experience possible.
We'd like to make sure you're taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with your TV:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
- Pros mentioned:Picture quality
TV TIME
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching the source can be difficult at times but the picture and sound is fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV partially because of availability and partly the recommendation of the guys installing the new display tvs in the store. Really like it so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobW, You've made an awesome choice! We're so pleased to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Mr G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Sony 75 inch tv. The Geek Squad Michael and Esma were outstanding. They installed and mounted the tv in a corner in our basement and it looks and works perfectly. I highly recommend Best Buy and the Geek Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankG, You definitely made the right choice with this TV. We are glad to hear the installation of this TV in your basement turns out extremely well and you are overall pleased with the performance of your X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing such a wonderful shopping experience and for choosing Sony! -Jess
Thomas C
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEAUTIFUL.,PEOPLE .,THEY WHERE VERY POLITE & PROFESSIONAL.,and my FURNITURE WAS MORE GORGEOUS THAN I ANTICIPATED..,and Looking to Purchase much .,much more...THANKS FOR A WONDERFUL EXPERIENCE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasC, Excellent choice! We're thrilled to hear that you are happy with your purchase and had a wonderful shopping experience. Thank you for choosing Sony. Erin
BEST BUY DELIVERY AND SET UP
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKERS DID A GREAT JOB AND TWO YEARS LATER TB STILL WORKS GREAT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey RobertH, thank you for your review!, as Sony, we are so happy you had a great experience with Best buy and your Sony X85K TV.
If you need assistance in the future, we will be always there for you, thank you for choosing Sony!
-Gus
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sound that makes the experience feel good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceK, Amazing! We're thrilled to hear you like the overall quality and great sound of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is running great as of now and hope this will remain so for at least 15 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KharaT, Thanks for sharing your experience with the new Sony 75 inch X85K 4K LED TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! -Craig
- Pros mentioned:Refresh rate
Nice for the price.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been very happy with this tv so far. 120hz is great for PC gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronA, Thanks for sharing your experience with the 75 inch X85K 4K LED TV. We're glad that you are enjoying the 120 Hz frame rate of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig
Cinco stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From customer service to delivery to setup and watching my tv is every bit of 5 stars. Thank you Best Buy for making this happen. Love the 24 month finance option also
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PanchoPistolas, Awesome! We're delighted to hear that you have a wonderful service from delivery to setup. We appreciate your 5 star rating and we thank you for choosing Sony. Erin
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect and the person who helped us in the tv department was so knowledgeable and personable. We had just the best expierence
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganZ,
Very nice! We're glad to hear that you had a wonderful experience with our customer service. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Fast service great quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My? Experience at Best Buy. Was great, very helpful personnel that help me Pick out the best quality product in my budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaLove,
Thank you for the purchase! We're happy to hear that you had a great experience with our customer service and liked the quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Home theater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, fairly easy for an old guy to setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyW, Choosing this TV will definitely be worth it! We're truly happy to hear your purchase went well and you like the excellent picture this TV delivers. Good to know you find it easy to setup too. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Good perches
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture easy to use but likes to Updated more than i like
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanA, we're glad you like the ease of use and picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Awesome!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's picture and apps are great. My kids are enjoying qll their shows in 4k!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerardoA, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really tell from my new oled to this especially when its dark
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sucks, Thank you for the 5-star rating! We're glad to hear that you're enjoying the amazing picture quality of this TV especially when its dark. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV with a nice picture. The only thing about it is it freezes up sometimes the picture does and when you hit the on and off button sometimes it doesn’t always work takes in a minute to come on other than that it’s OK. The sound is not the greatest.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardS, Thanks for sharing your thoughts on the Sony X85K 4K LED TV. While we're glad that you like the picture quality of the TV, we're sad to hear that you are experiencing some issues with it Make sure to update your TV's firmware with the latest version to avoid any performance issues. As for the sound, there are available preset settings on your TV menu that you select based on your preference. Hope this helps. Thanks for choosing Sony! -Craig