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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 642 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 75" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, praising the color accuracy and clarity, particularly beneficial for gaming and watching sports. The ease of use and setup are also frequently highlighted as positive aspects. While some users suggest improvements to the remote control, the overall experience is largely considered positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 642 reviews
  • Rated 5 out of 5 stars

    Sony 75 inch tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Song TV. It’s been one year and love it no problems!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraM, Perfect! We're glad that you love your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    I love this tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv back in December. It’s a great television. It works very well with my PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherwinM, Thanks for sharing your experience with the new Sony 75 inch X85K 4K LED TV. We're glad to hear that you are enjoying your games with it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! This TV is everything that we’re looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FelixV, You've made an excellent choice! We're so glad you like the amazing 4K display of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    SONY 75"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, but at time the clarity is lacking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EFlow, Thanks for sharing your feedback. We're glad you like the picture. As for the clarity, you can adjust the settings in the TV menu depending on your preference. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Arab a must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always thought of buying a Sony TV and here it comes. Great value for money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H Manoj, We are glad that you like your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv best purchase I made! Perfect size in my home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieL, Thanks for the 5 star rating! We're glad you like your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for purchasing the 75" X85K and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony 75in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value tv, it do what it supposed todo, make the Room better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mimi2000, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the features and excellent picture quality of your X85K LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv for gaming!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as expected!!! Worth for the price. The pannel looks good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SashenR, We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. Bought for our new addition in the house. Great resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Cari! We're glad that you are happy with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Never regretted tv choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to find a cons about this tv but seem like it doesn’t exist. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, PhucN! We're glad that you are happy with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Sony 75 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I thought it would have been better for what it costs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for sharing your honest review, Myenvy. Your feedback is extremely important to us and is very much appreciated. See glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K HDR Processor X1. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality PRO using a unique 4K database. For optimum performance and to enjoy 4K picture with High-Quality, use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps (or better) and set the [HDMI signal format] in [External inputs] for the connected HDMI port to Enhanced format.

      To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. You can easily find functions that is available on your TV using our BRAVIA usage tips page here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85k/articles/00291490

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Despite your concerns, we're happy that you like most of the features of this TV. Thanks for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Loses WIFI Signal Routinely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three TVs and the Sony is the only one that routinely loses the wifi signal. The reconnection on setting will not work, thus requiring a power reboot (just like last century's computers!) We have updated firmware but that doses not help.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WRBIV. Thanks for reaching out. We're sorry to hear that your TV is having problems with internet connectivity. This is definitely not the customer experience we want you to have. To isolate the Wi-Fi issue, we can follow the guide from this article: https://www.sony.com/electronics/support/articles/00184183.

      We want to make sure you’re taken cared of and help check on your TV.

      May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85J:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,
      -Craig Sony_US

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best decision I made in purchasing this tv for my man cave

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, RickyF! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and have a nice day! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!! Nice details by sales executive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, VinayK! We're glad you like your new Sony TV. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Craig Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome best TV or ever I will never go back to anything but a Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyL, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Reviewof your product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff was very helpful, I will continue to buy from BESTBUY. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyA,

      Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but too big for my living area. Please buy it with your closed eyes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GauravN,
      Thank you for the 5-star rating! We're glad you like your X85K TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent service. Would recommend the Sony over the Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, PatrickC! We at Sony guarantee satisfaction. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new tv We always bought Sony brand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're glad that you are happy with your new Sony TV, Lydia. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and have a nice day! -Craig Sony_US

  • Rated 5 out of 5 stars

    Mancave approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for his mancave and he loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Valerie! We're glad your husband is impressed with his new TV set. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US