Customer Ratings & Reviews
- Model:
- KD75X85K
- SKU:
- 6501508
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 75" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, praising the color accuracy and clarity, particularly beneficial for gaming and watching sports. The ease of use and setup are also frequently highlighted as positive aspects. While some users suggest improvements to the remote control, the overall experience is largely considered positive.
This summary was generated by AI based on customer reviews.
Good tv but it could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv it’s just the back light looks like it keeps flashing or strobingwhen something a darker color or black flashes by. Idk if this is a setting I could change or something just is up with the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user367837,
Thank you for your purchase and we're glad that you like the quality of your new Sony KD75X85K TV. We would like to help you troubleshoot and isolate the issue. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
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We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Marco
Not very good picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not as sharp as we expected. I've changed the picture setting several times and it's still not sharp. Our prior TV was LG 65 and the picture on that TV is a lot better compared to this one . We had the TV for almost a week. My husband is not very happy with this TV. We are thinking of returning it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kemo235, Thank you for choosing Sony. We are sorry to hear that the X85K TV did not meet your expectations when it comes to the picture quality.
To ensure the best viewing experience, please make sure that the TV is up to date with its software. Please check on this link for the software update https://www.sony.com/electronics/support/lcd-tvs-android-x85k_x86k_x89k_85x80k-series/kd-75x85k/software/00280964
You can also adjust the picture settings of the TV to your preference. Please check on this link on how to change the picture settings of the TV
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html?hl=picture+adjustment
If you need further assistance, please feel free to contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
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Regards,
Carl
Not worth the price tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes after reading the reviews. But picture feel flat right out of the box it wouldn't play PS5 games in 120hz. Had to call Sony and go back and forth about an hr. It had to be reset updated reset updated. Doesn't make me feel confident in the TV lasting long. After that PS5 games play great the game mode could be better it's makes games look flat and muted. Sports don't even try especially if your watching it on cable. My 8yr old Samsung has a better pic then this on sports and fast action. For 1300 price tag I'd expect a clean picture. I went through all the setting several times and nothing worked. I returned the TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonathonK, We're sorry to hear about your experience with the Sony X85K 4K LED TV. We also apologize that you're still not happy with its performance even after reaching out to our support team. We take this as a feedback to our product and rest assured, we'll make sure to improve. We hope that you'd still consider our products in your future purchases. Thanks and regards, -Craig
- Pros mentioned:Picture quality
Great TV that didn't last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died 2 years in. Other than that it was great for 2 years.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricC,
This is not the experience that we want you to have. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened so we can help you out. Please email us at socialsupport@am.sony.com with the following details:
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Sincerely,
-Ralph