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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 874 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV's picture quality, describing it as fantastic and perfect. They also appreciate the vibrant colors, easy setup, and sleek design. While some find the price to be a bit high, many believe it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 874 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is pretty awesome. The LG OLED panel + Sony Processor + Android TV = one of the best TV's on the market. It is by far not the cheapest TV on the market but in today's age you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a fantastic TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is phenomenal, the size is perfect for living room. The TV together with the Sony sound bar makes our living room feel like a theater room without all the extra expense. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77 class A9G TV with Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the quality of the TV and of the sound bar. Was really impressed with the Geek Squad service installers. They explained what they were going to do and they answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered in prefect condition and worked great. This OLED 4k UHD was visually a definite upgrade to my old Panasonic 65 inch plazma TV. And the Android operating system is fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love My New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! The quality is fantastic. I do think 77" is a bit big. I should have gotten something a bit smaller, but it is fantastic. I do wish that they weren't so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Loving my Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not disappointed at all I am very pleased. Sony Bravia has always been my favorite TV the color and the sharpness are really great. Hopefully I will have this TV for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Find new cool things every day. Easy to get to Netflix, google Play, Amazon Prime and YouTube. But Hulu is more difficult to find. Would like to be able to customize Home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love at first sight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv, I replaces a Samsung 3d that i loved but I must say the reds on this Sony are the brightest I have ever seen. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED TV and so far I like what I see. The picture quality is excellent and sound quality is almost like having a sound bar. Would definitely recommend this SONY OLED to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    typical exceptional Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 65" Sony A8F OLED TO this unit and have not been disappointed one bit. Expensive but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Picture quality is super. Integrates really well with our other components and sound. Really cool having the airplay feature to instantly play from your phone and computer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture as good as in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is top of the line, picture quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GO get you one Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, LOVE IT, LOVE IT, Man this jocker is great the picture shows like a movie theater at night. My woman and friends are amazed by it. I suggest if you have a big wall go get you one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV but, the speakers????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up. The only problem I have with the tv is sound. This models sound doesn’t match the size or the price, so have some extra cash for sound bar and base box.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony A9G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The salesman told us we would never be able to enjoy other TV's after watching this one... He was right. The blackest blacks I've seen and the colors are soooo vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony A9G OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture _ had _SEVERAL PROBLEMS with no space under tv for cables -had to switch Sony soundbar for Bose soundbar which is so much better for dialog. Fantastic help from geek squad Matthew Savage and Tom ? also Best BUY assist manager ANGELINA- all should be rewarded for their caring and skills in keeping me as a customer with BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Picture Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Live Picture!! Blacks are Nice! Colors are so vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the difference is amazing! I recently switched over from a 75 inch LED TV to this OLED and the difference is extremely noticeable. The difference is well worth the price difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expecting better than OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service handled this purchase exceptionally well. The first product arrived with a broken display. They promptly handled that return process and their customer support staff should be commended for their efficient and effective response. We had a new TV replaced within only a day or two. So far, the tv itself is ok, but does not seem to have the quality of Sony TVs I've purchased in the past. Perhaps it's the shoddy streaming and cable services (highly likely). Not sure. But, occasionally, screen quality is poor and distorted, which is frustrating and distracting. My other Sony TV in the same house does not have these same issues. In all, you'll probably be happy with this purchase should you choose to go this route, especially if you are trading-up from a different and older screen. Aside from the occasional distortions with streaming services, it's been pretty terrific so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just love this television. It has the best picture I have seen and the sound quality is amazing. Without going into the technical details is definitely worth the price

    I would recommend this to a friend
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