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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 874 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV's picture quality, describing it as fantastic and perfect. They also appreciate the vibrant colors, easy setup, and sleek design. While some find the price to be a bit high, many believe it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 874 reviews
  • Rated 5 out of 5 stars

    Sony is still on top!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best tv in the world. Sony did it again. When you want quality you’ve got to pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catlin is great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn’t for Catlin, you would not have made the sale for the TV and the soundbar. She was the only one that could answer every one of my questions. The others had no idea not even Geek Squad! When the installers came out, they were very knowledgeable and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this tv for sports, movies, viewing Youtube vids, and watching Netflix, I am very happy with both the video and audio quality. There is some complexity involved in initial set up and having it relate with recievers, cable boxes, and other HDMI equipment so I would recommend Geek Squad to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say. Sony makes an excellent TV. Sales staff was knowledgeable, helpful and professional. Likewise, the installers knowledgeable and professional. Overall experience was positive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for dark rooms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great in dark rooms. I like a brighter screen. I only have 2 windows in the room to the side with darker curtains on them so the room isnt very bright but still the screen looks dark. Sure it has great blacks but not bright in anything else. I am going with now the Sony 85 inch 950h. It is being deliveried tomorrow so hopefully this will be a big differnence in size and brightness.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best that’s out there IMO. Only thing it’s missing is that 2.1 HDMI port on the back. Doesn’t matter though in the least and I’m a big time gamer! I get 4K images on both PS5 and Series X! Plus there won’t be games runnin 4K at 120 for a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Amazing Picture with deep contrast and excellent viewing angles. Still learning all of its features.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice TV, but same price as 2021 A80J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, but then the 2021 A80J went on sale for the same Price I paid for the a9g so I returned it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for family entertainment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV product made by sony. Service by best buy was extremely satisfying. Their price match guarantee and free delivery was very good. Will recommend best buy products to anyone buying new entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. No complaints and I love how it seamlessly integrates with my Android phone and Playstations. I got it on Black Friday for $1500 off and 24 months no interest. Maybe wait for a similar sale, since it is a 2019 model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the tv. My husband loves the size. It has a sharp video. The sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great but not better than LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oled but I like my 65" LG C9 better toe the picture quality is better on the Lg over the Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv love it a little on the high side but the quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not communicate good with av receiver and direct tv receiver, great picture, too many settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    SONY's Wi-Fi connection is Suspect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture but will not maintain my Wi-Fi connection and I did not have this problem with my Samsung that my SONY replaced. Further, my Samsung in our bedroom does not have this problem as I have had to resort to streaming in my bedroom. I am waiting for Geek Squad to come to see if this problem can be solved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 77 inch Sony 4K television. It is everything that we were told it would be. The geek squad did a fantastic job hanging it right where we asked and getting it working properly for us. Thank you to our friends at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY ain't no baloney.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Setup much easier then anticipated; in looking at the size upon delivery I initially had regrets we didn't have BestBuy set it up, but was much simpler than expected. On top of it, the BestBuy delivery team were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV we have ever owned. Sony’s color processing is unsurpassed. The remote is a big step up from the regular Sony remote. There are not enough superlatives to describe how awesome this TV Is. it is beautiful in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the Sony 77" A9G OLED 4K UHD Smart TV. The service and delivery/installation gentlemen were very polite and professional. I have purchased many items from Best Buy and will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING video quality. I’m very glad I decided to pay the extra money for OLED. Sony’s Android TV system has finally improved and the best user interface and app experience of any TV I have used to day. No fire stick or roku needed

    I would recommend this to a friend
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