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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,742 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The factory color settings are great (no need to modify if that's not your thing). We've watched HDR and SDR in both movies and TV and the picture has been clear and consistent with everything. The black on the TV is so black that when it's just about to cut to a commercial, and the screen goes completely black, I legit think the TV has turned off - the commercial eventually plays and all ends well. Also, I'll say the sound that comes from the TV is the best I've ever had from any TV speaker. I've had the TV for well over a month and haven't hooked up my surround sound yet, and I might not even have to (it's not surround sound quality obviously, but it's loud and carries a little bass).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keljm, Perfect! Thank you for taking the time to write such an in-depth review of your experience with your A80J OLED 4K Ultra HD Google TV! We're extremely pleased to hear you like the superb features of your new Bravia TV. We're also happy that you appreciate the excellent sound quality and amazing picture out of the box, especially in HDR and SDR contents. Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony A80j 77

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is amazing. Especially when viewing hdr content. Unfortunately it’s not a good gaming tv because of horrible abl. The picture dims down when playing Xbox series x. Also experienced getting kicked out of Netflix constantly and some earc problems. Sony makes a beautiful tv unfortunately there way behind with there gaming features with only two hdmi inputs and the lack of vrr. Also called Sony support to get help with the audio issues and the support guy was rude ave very unprofessional with loud people screaming in the back ground. My experience with Best Buy has been excellent and would definitely use them again on my next purchase.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhoana2222, We're thrilled to hear you're enjoying the amazing picture quality especially when viewing an HDR content. And we're very sorry to know you did not have a great experience with our support. We would like to make this a better experience for you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best out of box picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get a new larger TV and it was between this and the LG C1. It was quite a long decision making process for me but it came down to: 1) Out of box color quality, 2) Upscaling of SDR or over the air images, 3) Price and availability, 4) Integration with Sony sound bar systems - I wanted a more simpler and cleaner look to my home theater. Having owned Panasonic and LG OLED TVs in the past the A80J has the most beautiful picture quality (out of the box). With a little adjustments the picture gets much more accurate. If you pair this TV to the Sony HT-A7000 sound bar and SA-SW5 subwoofer it creates a very nice enveloping sound. Turn on the option to use the A80J built-in speakers with the HT-A7000 really help in the overall movie listening experience. Finally, the 77” really changes the movie viewing experience coming from a 55”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EverettC, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Choose Picture Quality over Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the LG C1 but immediately noticed I was missing detail in the picture quality even compared to my Sony X900f...returned it and got the A80J and I see all the details i could want and more...excellent colors and the gradient is unstoppable on this TV...different shades of color come through on this TV waaay better than the C1...if you are concerned about the brightness of most OLED'S Sony has put those concerns to rest as this TV is plenty bright...i have a Sony Wega from 2005, a flagship Samsung UNHU8550 from 2014 and a Sony X900f from a few years ago and they all still have a very nice picture but this A80J though...its next level, my God...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apayfolo, congratulations on getting your new TV. We are pleased to hear that you are enjoying the picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Image

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Out of the box image is great but had it calibrated by Nelson at Calibrate Everything out of Westchester and it brought the tv to another level. I have a 7.1 system at home but sometime I use the TV speakers and I’m impressed by the sound as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Fantastic TV with One Big Flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device; I've never had a better TV. The image quality is fantastic and I'd recommend it to anyone who wants a great quality image. The remote could be better, but once I switch over to my universal I won't use it anymore anyway. My only complaint is the horrible Google TV interface, but that's not the fault of Sony. It's so offensively-invasive that I may just go back to using a Roku instead. Even when setting apps-only mode, almost the entire screen is still a giant ad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xarg, We value your feedback regarding the Google TV interface. We apologize for the inconvenience. For more details, please check the link below:
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00252705

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV, truly!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever bought! It looks amazing in a dark room. Reflects a small amount of light in the daytime, but turning the brightness up solves this easily.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bravia is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and operation is very easy. No more need for any additional steaming boxes. My living room doesn’t get much direct light. The OLED is great and is sufficiently bright for the space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bravia, We're very grateful for this positive feedback! It's fantastic to hear your investment is worth it and you are enjoying the intuitive Google TV platform and incredible picture quality of this TV. Glad to know you like the overall brightness of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, fantastic for gaming, movies/TV shows. Picture quality is incredible, refresh rate is amazing, the only downside which is more of a preference is the UI, the UI could be better but that's literally the only down side to the TV. Works perfectly for what I use it for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessie, Choosing this TV will definitely be worth it. We really love to hear you're having an enjoyable watching and gaming experience with this great TV. It's good to know you like the incredible features and 120Hz refresh rate support. We appreciate your feedback. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent TV with amazing blacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an decent performing OLED because I was tired of LCD screens looking gray when I watch dark scenes at night. I had heard that OLED doesn't very bright, but this TV gets incredibly bright for regular daytime viewing. The only thing I would say to be aware of is the stand despite being very minimal legs, take up a bit of room both in front and behind the tv, so be aware you will need about a foot total for the tv to sit on. I'm not sure what settings the tv comes with out of the box as I bought open box, but I would definitely recommend fiddling around with the right picture settings because the difference can be a significant improvement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonJD,

      Great! Thank you for taking the time to write such an in-depth review of your experience with your A80J Sony OLED TV! We are extremely pleased that you like the superb black levels and overall brightness. Good to know that your investment is worth it and you're enjoying the outstanding picture quality. This TV have multi-stand positions. It can also be adjusted into a narrower position and soundbar position.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you so much for choosing Sony!
      -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! This TV did not disappoint. Once again Sony knocks it out of the park with this product. We upgraded from a 49" X900F to this and couldn't be happier. The picture quality is unbelievable! The 4K content is absolutely amazing and I really like that it automatically changes the picture settings depending on which input you are using. Smart functions are easy to use and navigate and I like the google TV platform with the ability to sync to my google account. I'm really glad I decided to spend a little more and go with the 77 in, it was totally worth it. The setup of the base was really easy and only took a few minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveK, Excellent upgrade! We're thrilled to hear that you are loving the picture quality, ease of using the functions and navigation, and ease of setting up. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony nailed it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture quality out of the box, nothing can easily receive five stars but they came very close and I think in most of the areas you don’t need more than this. Brightness, sound quality, ease of use in general makes it a satisfying package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aj77, thank you so much for sharing your amazing experience with our 77" A80J. We are extremely pleased to hear you are satisfied with the outstanding picture & sound quality and ease of use of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Chef’s kiss

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this now for at least a year. It has been the best TV I’ve had. Everything looks better. Crystal clear images. Excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, however, we did have one we had to have returned. Contacted Sony, they sent a new one, and picked up the old one. While a hassle, I couldn’t complain, and the new one is fine :)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Amazing color and contrast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has an outstanding picture, with excellent color and amazing contrast. I also purchased a Sony sound bar, so the TV screen can serve as a center channel, adding to sound clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi C207, Thank you for sharing such an excellent shopping experience. We are incredibly pleased to hear you are satisfied with the exceptional picture quality, especially the excellent color and brightness of your A80J! Also, thanks for purchasing our Sony Soundbar to complement the TV audio. Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the amazing review! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is magnificent. We are coming from a LED Samsung to our first oled and we are blown away by the picture quality. We have a very bright room so hdr movies don’t look as bright as regular lcd tv, especially dark scenes. On the other hand, when we watch same movies at night, the bright scenes are so bright it blinds us and even lowering the brightness doesn’t help us! It’s a give and take like any other thing but the picture quality, sharpness and deep blacks are so amazing we honestly don’t care about the drawbacks lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajan, Awesome! We're pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. Brightness and picture quality are outstanding. However, the remote control broke the 3rd week after the purchase. Glad BestBuy was able to help the replacement of their model TV, otherwise, we would have to go through the manufacture to replace the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madeline, Thank you for sharing your experience so far using your new Sony Bravia TV. We're happy you like your new A80J Sony OLED 4K TV, especially the improved brightness and excellent picture quality. It's unfortunate to hear about what happened with the supplied remote control. Glad to know everything has been taken care of. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome high end tv, ordinary smarts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television. Perfect clarity. Easy setup. The only problem is that the chip on board is very slow and there is not much memory onboard. Kodi doesn’t work as well as on nvidia

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    STUNNING OLED TV BY SONY....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the 65 and 75 inch model of this TV and it just simply the best OLED to purchase. TV is so stunningly excellent on all aspect from picture quality, high contrast, black level, sound quality and the TV design. The new Google platform is a great improvement from android operating system. This is the perfect time to buy the 75 inch considering the price drop. I play games with my xbox series X and stunned by its performance. I am not that professional gamer but i know how excellent this Tv is also for gaming. The TV sound is great and by far the best sound from a television i ever owner. I however set it up with my SONOS system, Arc, Sub and Ones. Highly recommended...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocel, We're glad that you are happy with your purchase! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Love my Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp, clean picture. Great contrast, great color. Great action scenes. My only complaint is the annoying tone made when searching through the apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyFan27, we're glad you like the picture quality of our newest product. We're sorry to hear that you have an issue with the system sound of the TV. Adjust the picture quality and sound quality according to your preferences. You may follow this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/07_08.html

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl Sony_US