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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,742 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating between LG c1 and Sony A80J. Glad I went with Sony. Amazing picture quality and color out of the box. Predominantly use it for watching TV, movies and PS5. Compared to the 65" model, the 77' Sony has glossy screen like other oled TVs. Happy how it handles reflection compared to C1 or Sony 65" A80J. Day time with side windows open, the picture quality and brightness are pretty good. definitely happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brag, Wow! Thank you for this positive review of your new A80J OLED 4K Ultra HD Smart Google TV. We're truly delighted to hear you're overall satisfied with your purchase and you're having an enjoyable watching and gaming experience on this great A80J. Good to know your investment is worth it. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I have owned yet. Awesome picture quality. Good Operating system. TV looks Magnificent in our living area.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this TV for a couple weeks now and I have to say I am extremely happy with it. I have been researching and looking at different TV’s for months and this is hands down the best picture for the price. The picture is incredible and the user interface is very clean. I would highly recommend this to anyone that wants a crisp clean picture with absolute blacks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spearfisher, That's really cool! Thank you so much for sharing your impressive experience so far with your A80J Sony OLED 4K TV! It's really nice to hear you are pleased with the top-notch picture quality, especially the black levels, improved brightness, and color and overall performance of your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for sure! Love playing my PS5 on it and watching movies overall is awesome. Def worth it if you're in the market for a new OLED TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dxnny13, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever owned super crisp picture, and zero lag when gaming on the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Similar Flaws to the Sony - 85" ClassX900H Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared to be disappointed in two aspects of this TV. The first is still Sonys' minimalist view of how this TV will be connected - especially to more "vintage" home theater receivers that are not centered around HDMI connectivity but the RCA connector world. There is no RCA audio out ports. There is as would be expected, there is an HDMI with ARC port and optical output ports. The headphone out port in the back of the TV is the only thing that saves you from having to implement an optical connection or to obtain an HDMI to an analog converter box. Luckily you can use a miniature 3.5mm stereo to 2x RCA female connectors if you have older RCA inputs on your receiver. Clunky at best.Cheap though less than $6.00 not $20-30 for an optical cable or a converter box. Second - what is up with this cheesy cheap non-backlit remote? For this kind of money, a decent remote should have been included. Note that they do not show either the connections on the back of the TV or the remote in the images. There is a reason. As far as the actual operation of the TV - the Google interface does not thrill either. Still prefer the Amazon FireStick 4K interface and easy side loading of apps as compared to the Sony. The picture is quite nice and is everything we had hoped for in an OLED. Good thing we have a good home theater receiver and speakers - Yamaha receiver with Polk 5.1 speaker setup with subwoofer - because of the sound from just the TV hardly meets the all the hype. What can you expect from such a thin TV? Never could get the Sony remote to sync with our Yamaha receiver to control volume Overall I would still recommend it - but be aware there are flaws. Not fatal flaws - but flaws non the less.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maureen,
      Thank you for sharing your experience with us. While we are glad you like and recommend the A80J TV, we're sorry to hear that we were not able to meet your full expectations and issues that you are having with the TV. We greatly appreciate your feedback with regards the audio ports, remote, and Google interface of the TV. As far of your experience with regards on not able to control your Yamaha receiver using the supplied TV remote, you may try some solutions on this link that may help resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00161073

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for your purchase and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great colors, black levels, and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is everything you'd expect out of a pricy OLED; stunning black levels and brilliant color, and with its best-of-Sony processor, the operating system is nice and snappy. Plus, it doesn't flood you with intrusive ads like my Samsung did. Sony could take a cue from Samsung when it comes to their remotes, but Sony's remote is fairly streamlined and intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nifleon, That's really nice! We're really glad you're happy and satisfied with the features, superb picture quality especially the black levels and excellent color, and impressive performance of your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1st OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 65” X900F and can’t be happier so far. Love the OLED blacks and overall sharpness. Not sure if that is just another OLED benefit, the new XR Cognitive processor, or a combination of both but picture quality is top notch. Had a 77” CX for a few weeks, but returned for this when the price dropped. Not a huge gamer so upscaling for tv/movies was top priority.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wunsch87, congratulations on your purchase. We're glad that you like the picture quality of your BRAVIA XR A80J. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Our SONY TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My SONY Bravia XR OLED TV has provided me with uninterrupted entertainment for over one year now. We love this 77" large screen set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisG, Perfect! We're extremely pleased to hear you love everything about this TV and you're having an enjoyable watching experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your sharing this awesome feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great High Quality TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned and seen. Very clear great for sports and bright colors for the kids movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center piece of my living room, its massive and I could not be happier w it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent home theater addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how to say how pleased our family is with this Sony TV. From picture quality, sound possibilities with connections to a home theater, to excellent apps and their workings, to ease of use of the remote, the ease of setting up all the connections to this TV are just a few of the positive assets. No negative items at all at this point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor, Wow! Choosing this TV will definitely be worth it! Thank you for choosing and purchasing Sony A80J OLED TV. We are happy to hear your purchase went well and your whole family appreciate the excellent picture and sound quality, impressive performance, and overall features of the unit. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    OLED FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV. The black on this TV is so dark it makes the other colors really pop. We have this in a room with windows behind and the picture seems bright. Like how the "legs" can move in so it was able to fit on our TV stand. OLED picture is amazing. Installer said he hasn't seen any Sony OLEDs with burn-in issue but has seen other TVs with that. This is a really great TV. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GopherNate,

      Awesome! Thank you for taking the time to write such an outstanding review of your experience with your new BRAVIA XR A80J 4K OLED TV! We are extremely pleased to hear you appreciate the exceptional picture quality, especially the great black levels, naturally beautiful colors, and improved brightness of the TV even on a well-lit room. Good to know you were able to fit it on your TV stand, thanks to the multiple mount positions (3-way stand) which includes a narrow mount. With regards to image retention (burn-in), the good news is that we have equipped it with functions that automatically adjust the screen conditions. Respectively: Panel refresh, Panel calibration, Pixel shift, and Function to adjust the screen brightness. These functions automatically run according to your TV’s condition or you can run them manually.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you for purchasing the 77" A80J and for leaving us such a wonderful review!
      -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful video. This screen has a depth of vision. Even dark screens are easily distinguished.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    N

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Sony Bravia very good quality Good sound speakers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    The TV is a Winner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend! The picture is incredible/gorgeous out of the box but you can make about 1 million adjustments to it if you want. For an OLED TV it is quite bright, yet the blacks still look like ink. And I've got a Bose 700 soundbar and subwoofer hooked up to it, but the sound from the TV speakers is actually not half bad! The Cons I have with it are 2 fold - the screen is very (very) glossy and doesn't do a good job with reflections, and it's very slow 'booting up' (so don't expect to start watching TV the second you turn it on).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimM,

      Thank you for your thoughts and experience on using your A80J! We appreciate you like the outstanding picture quality of the TV especially the improved brightness and black levels. Good to know that the combination of superior video quality and great sound improves your home theater experience. We value your input regarding the slow booting and reflection on the screen. When the TV turns on really slowly, you can perform a power reset to discharge your TV so you can clear the memory cache and get back to running at full speed. To do that, simply press the power button for about 5-10 secs while the TV is on, then select Restart. Also, for best picture quality, do not expose the screen to direct illumination or sunlight also, avoid installing the TV in a room with reflective wall and floor materials.

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality, no issues good for cinema and gaming . Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Treat Yourself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After tons of research, I finally settled on this TV. A week and a half later with it and I couldn't be happier with my choice. As I'm sure you're aware, this TV's gaming features may not be up there with the competition, however this TV shines for watching Movies/Shows, but its also a decent gaming display despite its shortcomings. Really any content looks fantastic, especially Dolby Vision, and there are endless display adjustment options in the menus to fine tune any content to your liking. The Google TV operating system is quite good, especially if you're already in the ecosystem. The UI is snappy and set up was easy as well. I've had no issues with the display brightness in a bright room, protip: turn the peak luminance setting to high to squeeze out some more brightness if you feel you need it. Overall, this TV is awesome and I highly recommend it for someone who will be mainly watching movies/shows and doesn't care for what little extra the A90J offers for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SosaLaFlare, Wow! Thank you for taking the time to write such a thorough review of our new A80J! You've made an excellent choice! We are thrilled to hear you are enjoying the exceptional picture quality and impressive performance of your new A80J. Good to know you appreciate the features and you easily set up this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Good price, on sale (3500.00). Sound is good, for TV speakers, I listened for a little while then connected my Sonos playbar for a much richer sound experience.Playing a blu-ray disc is where it really shines, incredible life like picture.True outstanding colors,blacks are the blackest I've ever seen on TV! Truly an amazing TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mehh, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Beyond expectations for the TV/movie experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! We did not realize the home movie experience could be so immersive and beautiful. Special effects blockbusters and regular sitcoms come to full life with the vibrant colors and rich contrast of this TV. Everything you've heard about how OLED can let you see shadow detail is absolutely true. We're very happy with this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidJ, Wow! We're extremely happy you are happy and satisfied with your purchase, and you appreciate the overall picture quality of this A80J OLED 4K HDR Google TV. It's really amazing to hear that you're now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US