Customer Ratings & Reviews
- Model:
- XR77A80J
- SKU:
- 6455215
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Better than expected!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality on this TV is amazing! It's been extremely easy to use and get used to, and hasn't had any real issues yet! Only one I had a problem with is their Bravia App, it doesn't seem to want to work with my soundbar. Works for about five minutes then the sound goes away. Everything else has been great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Festacles,
Thank you for this amazing feedback! We're really glad you are impressed with its super picture quality and you find it very easy to use. Some of these issues can be fixed by simply restarting the TV. To do that, simply press the power button for about 5-10 secs while the TV is on.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
BEST TV EVER!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST TV EVER!!!! We've always been Sony folks, and because we are basically homebound during the pandemic, we chose to upgrade our last Sony TV to the Bravia XR Oled. Trust me, oh my gosh, this is the best TV ever. The clarity is amazing and along with our "Nak..." sound system, we are now in a movie theatre with incredible sound while in our own living room. The TV is perfect right out of the box. We live in a large metropolitan area and we have access to over 115 local TV channels. This TV picked up all these OTA channels perfectly. We love how all these channels are integrated in the LIVE portion of the Home Screen. We love the fact that this is a Google TV. I won't go into technical details here, but trust me, if you want to have a TV that is the absolute best, then go with this one. We justify the price of this TV because we no longer go to the movies and we stream so much. Netflix, YouTube and Prime buttons on the remote are awesome (sorry Disney, we don't subscribe), but there UHD choices on YouTube and they are absolutely amazing. This TV has 4K, not 8K, but you get awesome material from the 8K choices on YouTube as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaCan2, Thank you so much for such an amazing review, and we are so pleased to hear you like your new A80J especially the features and outstanding picture quality! We are also thrilled to know you feel this is the best TV that you've owned. Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for upgrading to your new 77" A80J and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Great TV, Faulty Panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV! the picture quality is outstanding and the color is phenomenal, I will say this TV is not as bright as i hoped it would be but in dark rooms, this color absolutely pops. The price tag is a bit high even with the current deal at $3500 but i will say that i don’t have a shred of buyers remorse with this TV. I bought this tv with the Sony HTZ9F surround sound system and the sound is absolutely incredible. If you’re looking to step up you’re home theater system then this you should absolutely consider this TV, even without the sound system this Tv has incredible speakers.The only reason why i’m leaving 4 stars is because the day after i got the TV set up i noticed a thin line going down the center of the screen, but i called best buy and because i bought the extra protection they set up a return date and are going to give me another one, I’ve always had bad luck with electronics so im not too upset but am at least glad that they are fixing the problem. The line has gone away and come back a few times since I noticed it but for the price tag of $3500 I figured it might be best to replace the TV altogether instead of dealing with something that shouldn’t be there. But besides that small hiccup, i’ve absolutely loved this TV and would recommend it if you are in the market for a new home theater system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky,
Thank you for choosing and purchasing our Sony A80J OLED 4K Ultra HD Smart Google TV. We appreciate your review of the A80J TV. We're glad you like exceptional picture and sound quality of this TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. We're sorry to hear about the issue with your TV. This is usually not the case with our premium TVs nor the experience we want you to have.
To try and resolve this issue, check if the issue occurs when on the TV's Home screen.
- Use the Picture/Sound symptoms feature of your TV to check the cause of the issue.
- If the issue doesn't occur while on the home screen, and after performing the Picture/Sound symptoms, check if the screen has lines while on a different input.
- If you're experiencing the issue while using an external device, verify the physical cable connection between the TV and the device, as well as the device settings. If possible, try to use a different cable.
You can also use this link for troubleshooting steps in case you encounter the same issue: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00032635
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80J:
We appreciate you and thanks again for shopping Sony!
Regards,
Jess
- Pros mentioned:Color, Picture quality
Good but not great depending on ...?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I have to give this tv 1 score, I give it 3 stars. Really you kind of have to give it 2 separate score. Those scores would be 5 stars for overall picture quality and 1 star for gaming features. My tv had 2 dead pixels right out of the box which to me is unacceptable for a $3500 tv but I can forgive that because you can exchange it for another. But gaming, first off you don't but a Sony for gaming on Xbox series x, which I do not do. I do however game on PS5 and for that Sony tvs are fine. However, the A80J will dim as you play games and you'll lose almost half your brightness. It's gradual but after you notice you now know. This tv also can have temporary image retention that apparently does not happen near as much on LG tvs although I rarely saw temporary image retention in the 2 days I've had this tv. To be if you're at all gaming, get an LG G1 or Sony A90J for PS5 unless the dimming doesn't bother you. For me this tv is going back and I'm getting the LG G1. I'm sensitive to the dimming so that's a deal breaker to me. For movies and tv I did not see any dimming and for strictly watching tv and movies, this is an absolute fantastic tv. It gets almost as bright as the A90J.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dw2094,
Thank you for the feedback on your experience with your A80J Sony OLED TV. While we're glad you like the picture quality, we're sorry to hear that you're not having the best gaming experience with the TV. This is not the experience that we want you to have. Please allow us to help you and turn this into a better experience. In the meantime, please refer to the link below and check the information about the dead pixels.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00026287
We also have some good information if your TV screen suddenly gets brighter or darker in this helpful article: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00173465
It's unfortunate you're considering returning the unit. We want to make sure you’re taken care of.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to you to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Jess
- Pros mentioned:Picture quality
AWESOME TV, THE BEST I EVER OWNED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Best Buy deliver the Sony XR-77A80J OLED to my home and set it up this morning. Quick delivery and set-up. I exchanged the Sony XR-65A80J OLED for the bigger screen. Best Buy had a great sale price on this tv, and did a price match as well. I am blown away by this tv! And so far the screen and the tv are flawless with no problems or defects. It isn't quite as bright as the 65", with hd or 4k ultra blu-rays for some reason, but it seems to have alittle better color saturation and looks better with my cable box when watching 1080 hd broadcasts. Planet Earth II in 4k is awesome on this tv. 4k and 1080p movies are awesome on this tv. Outstanding clarity and blacks as well. I think I like the glossy screen on the 77" alittle better too. Tons of settings and features on this tv and pretty good sound. Alot more immersive than the 65", in my opinion. I highly recommend this tv and Best Buy as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LDsonyoled, Wow! Thank you for taking the time to write such an in-depth review of your experience with your A80J Sony OLED 4K HDR Google TV! We are extremely pleased the installation went well and you like the top-notch picture quality, especially the black levels and clarity of this TV. Glad to know you feel this is the best TV that you've owned and you're having an enjoyable watching experience with your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for the recommendation! -Jess
- Pros mentioned:Picture quality
Amazing picture quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv quality of picture is amazing and it’s super sleek
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs I ever bought love watching movies on it
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Best OLED even in 2022
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, went with this choice over the Samsung QN90B, Led just doesn't match up OLED, just wish all ports supported 120hz, true blacks are amazing. Only thing I miss from Samsung tv was the ease of screen mirroring, Android TV's after 2020 no longer have this feature, oh well I'll just use old school and hard wire if need be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alozacha,
We're truly glad you like the superb picture, especially the amazing deep blacks and you appreciate the overall features of this TV. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement. This TV only features 4K at 120Hz signal format via HDMI inputs 3 & 4.
This TV doesn't support Screen mirroring (Miracast) function. However, you can set up the Chromecast built-in (Google Cast) feature or AirPlay as an alternative to the Miracast or Screen mirroring. Chromecast built-in (Google Cast) lets you watch your favorite entertainment and apps from your mobile device or computer on your Google TV. When you cast to the TV, it doesn't disconnect the internet connection or mirror content. This offers an advantage over Screen mirroring and Wi-Fi Direct functions as you can cast content to the TV while you work in other apps or programs on your device.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess
- Cons mentioned:Remote control
the Sony google tv interface is easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the 83” LG Oled before settling on Sony again. I have the Sony 65” A9G for a couple years which was considered one of the best TVs. It was a no brainer to go with either LG or Sony when it’s time to update. Their OLEDs were top rated. Light weight was also an important criteria. I looked at Samsung 8k and decided against it after viewing it side by side with the oled and also because of the heavier frame. I went for the LG 83” initially to try something different since I had a series of Sony TVs in the past. I was not impressed by LG. Probably because the 4K resolution is not great on a 83” screen. The remote and menu control was the most frustrating. The TV would disconnect with the soundbar from time to time. I returned the LG and went for the smaller 77” Sony A80J. The 83” A90J was too pricy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mini! Awesome! Glad to hear that you are happy with your purchase! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl
- Pros mentioned:Picture quality
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is amazing, sound is as well. I love everything about it
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theater quality picture at home! It's a Sony, what more do you need to know?!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great picture, sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful picture and out of the box sound. Not as bright as a LED LCD, but if you can control the lighting or are in a situation where light isn't an issue, you'll never notice and be glad you have to color & contrast of OLED. If your familiar with the Android Operating System you'll quickly pickup this navigation system. Upgrade to a backlit remote if you can.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kdawg, Wow! We're truly glad to hear you like the Smart Google TV platform and excellent picture and sound quality of your A80J OLED 4K HDR Google TV. You chose the best TV brand! Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
Best In Class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from a 65" plasma TV. Bigger is better-77" Picture quality is most impressive especially with upscaling. 4K is just awesome! TV sound is good, and any upgrade would certainly improve your overall experience. One concern was brightness/glare daytime TV. No different than the plasma TV, better than expected, and I find the Sony an overall improvement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, Great! We're glad that you like the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
In love with my new tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv overall. No issues. Geek squad installed and set up. Great experience
I would recommend this to a friend - Pros mentioned:Picture quality
My tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture iv ever had in a tv, sleek design, clear picture, plus sound quality
I would recommend this to a friend - Cons mentioned:Remote control
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! Geek squad did install, I think the tv is a slanted leaning to the right but might just need to adjust the wall mount. I mentioned this to geek squad but they didn’t seem to see what I saw.. oh well. If you are on the fence, pull the trigger you won’t be disappointed! I’ve had older Samsung 82inch and a Sony 85 inch, the operating system and quick responsiveness of the screen on this tv is awesome! Only drawback, I wish it had the backlit remote like the A90J I believe it is. Also if you are spending the money and getting geek squad to install have them also hide the wires as apart of install. I didn’t and now I have to do it myself… not hard by any means, but just something that could have been done while tv was installed. You will need 10-15ft HDMI cords. Whether you have multiple devices you are hooking up to the tv or not I would recommend having a few HDMI’s running to the tv even with them not being plugged into anything so they are already hidden behind the wall. I am not rating the sound quality of the tv being that I bought the Sony 7channel sound bar and subwoofer to go with it which are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhoneSalesGOAT, We're truly happy the TV works great with your Sony soundbar and you're now enjoying the stunning 4K HDR picture quality of this TV. And good to know you've seen the overall improvements of this TV over your previous model. The A80J (all sizes) comes with a Standard Remote Control with Google Assistant built-in and advanced voice control. Unfortunately, it doesn't come with a backlit remote. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for leaving us such a wonderful review and for trusting Sony! -Jess
- Pros mentioned:Picture quality
GO GET YOUR SONY OLED!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There Comes A Time Where Every Good Man Deserves Quality This Goes For All The Hard Working Gentleman Buy This Tv This Thing Is A Beast Picture Solid Sound Solid Features Solid Bravia IMAX Pictures Dolby Atmos THX Sound All Yours On This Thing!!! Google Tv Format Super Fast No Lag No Flaws!!!! The Price Is In The Sweet Spot Also. And Honestly Fella’s You Will Not Have To Buy Another For Years Even If The Technology Advances Which It Will You Still Will Be Content With This Choice! Football 2021 Is Going To Be Great This Year!!! Go Get Yours And Treat Yourself For Your Hard Work!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mdoggkilla49,
Thank you so much for your kind words and support. We truly appreciate how you are enjoying the picture and smart features with your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Color, Picture quality
Incredible Purchase!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing!! The colors are so bright and beautiful. The picture is crisp and clear. Currently have it sitting on the feet it came with and they work well, we plan on mounting it once we move. The option to speak into the remote works so much better than expected. Definitely recommend this product, especially if it’s ever on sale again!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awachs17, Thank you for this astonishing review of your 77" A80J OLED 4K HDR Google TV! It's amazing to hear you are enjoying the excellent picture and superb smart TV features, especially the Google Assistant built-in and advanced voice control. We also appreciate the recommendation. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Well worth the price. Can always count on a Bravia!
I would recommend this to a friend - Pros mentioned:Picture quality
Sony - 77" Class BRAVIA XR A80J Series OLED 4K
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - 77" A80J Series OLED 4K. This TV is the best I ever owned so far..... FANTASTIC!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJPRI, That's great! We're glad to hear that you are happy with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thanks for choosing Sony. Jay