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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,742 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV from one store and picked it up at another store that had it in stock. It was the only one in a 250 mile radius of my location. Got it home and took my time setting it up. It’s worth reading about the stand configuration and do that correctly from the start. Picture is amazing and this mode has all the connectivity that many competing models lack. I was able to setup the Sonos Arc and also my Bluetooth speakers with no trouble. Definitely recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennB, Thank you for the 5-star rating! Good to know you're enjoying the amazing picture quality, multiple connectivity options, and it works perfectly with your Bluetooth speakers. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my 77" Sony A80J TV. This 77" size gives an immersive experience. Sale price was very affordable for such a quality large TV. However, it would be nice if I had control over the unwanted advertisements on the home screen. Like the free 1 year sub to Sony "core" movie streaming service with five free movies included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyA80J77inchTV, That's fantastic to hear! We're glad you appreciate the reasonable price, overall size, and quality of the TV. And good to know you like the promotion that entitles you to claim 5 movie credits to use against a selection of at least 300 movies included and waiting for you. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. With BRAVIA XR technology, Pure Stream™ and IMAX® Enhanced, everything you watch is delivered with stunning visuals and expressive sound quality. Thank you for purchasing our 77" A80J and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the tv. The picture is great and the settings didn't need too much adjustment out of the box. I love the sony home system with the apps. Its easy to navigate and feels a lot better than what I had with LG before. I use my surround sound speaks so i cant comment on the sound from the tv since its not used. I have had a samsung and an lg in the last 7 years and now I am hoping the sony lasts longer than both of those.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, You definitely made the right choice with this TV! We are pleased to hear you are satisfied with your purchase and you are enjoying the superb features of the Google TV platform and excellent picture quality of your new A80J OLED 4K UHD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the fantastic review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best t.v. we've ever seen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing t.v. ever. Picture is brilliant, crisp and clear. How it plays sound through the pixels is beyond me, but the sound is amazing. With no speakers it is amazingly thin and light weight. We were hesitant because of the price, but after 2 days we exchanged the 65" for the 76" and are not sorry. Best Buy as always made the process simple and delivered the second one and returned the first one for us hassle free. We are very happy with this t.v., no buyers remorse whatsoever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlySelea, That's awesome! We are thrilled to know that your new Sony BRAVIA is the best TV you have ever seen and you are very happy with it. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Colors, just like being in a theater! Don't need alot of light in the room to have great Colors, like some TV SETS. The family love this tv, compared to any other TV sets we purchased before. The Colors are terrific for playing video games, the teenagers don't want to play the Playstation on any other set. I got to fight to get tv time. Movies are great also! Excellent set!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocky54, Thanks for sharing your exceptional experience so far with your new Bravia TV. Choosing this TV will definitely be worth it! We're thrilled to hear you're enjoying the incredible picture quality of your new A80J OLED 4K TV! You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very bright and oled brings movies to life. I love watching movies on this bright tv. Colors are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanath, That's great! We're delighted to hear you like the brightness of the TV and you are having an enjoyable watching experience with your new A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony OLED 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away by the picture, color, and performance! Upgraded from a very good, 15 year old (working great) 46" Sony Bravia LCD TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi exechefjeff, Thanks for the review. We're happy to hear that you're satisfied with the TV. We're just glad you did the upgrade. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture- crystal clear, vibrant colors. Relatively easy to set up. Very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDH592, That's fantastic! Thank you for sharing such an excellent experience so far on using your new A80J. We are thrilled to hear that you like the exceptional picture quality, especially the vibrant, rich colors of the TV. Whatever the content or source, you'll enjoy entertainment close to 4K resolution with XR 4K Upscaling. Our Cognitive Processor XR accesses a vast amount of data, intelligently recreating lost textures and detail for real-world pictures. See details such as naturally defined animal fur and sharply outlined rock. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The quality is great and it's easy to get the perfect picture. Sony is great with TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, That's very generous of you! Thank you for the kind words and review of your A80J. We're extremely pleased to hear you're satisfied with your purchase and you like the overall quality and outstanding picture this TV delivers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for offering a fantastic rating on the product and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Brava xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional tv. When I started watching for this new tv I see the difference on my bravia the color and everything is truly innovative

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roomba,

      Amazing! Thank you so much for the perfect star review!

      We are so happy to hear you are satisfied and you're enjoying the outstanding picture quality of your 77" A80J.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing tv ever. Such amazing clarity and all the available apps are great. Surprisingly easy to navigate this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, That's fantastic! We really love to hear you like the overall features of your new A80J TV, especially the superb clarity of the picture, easy to use, and huge range of apps from Google Play Store that make your life more fun and entertaining. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for sharing this spectacular review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Very happy with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! The picture is so clear and the colors are amazing. The OLED is definitely an upgrade from our previous TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYOLED, Thank you for giving the product a perfect rating! We're truly delighted to hear you're satisfied with your purchase and you are very amazed with the realistic colors and clear 4K HDR picture quality of your new A80J OLED 4K TV. Good to know you've seen the overall improvements of this A80J TV over your previous TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for upgrading to your new 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    OLED @best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome better than I expected . 5 stars for sound. This is my first OLED TV and the black levels are incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samk, Awesome! Thank you for taking the time to write such a wonderful review of your experience with your new A80J OLED 4K Ultra HD Smart Google TV! We are extremely pleased to hear it exceeded your expectations and you appreciate the exceptional picture and sound quality. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed and the picture is incredible! The black background is really black and the colors are so vivid!! So far I am loving it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matti, Awesome! Thank you for sharing your thoughts and experience so far using your new A80J Sony OLED 4K TV! We are extremely pleased to hear you appreciate the exceptional picture quality, especially the black levels, vivid & realistic color, and overall features of the TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the great feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing, super easy to go through the system. would highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harry, Glad to hear that you are happy with the picture quality of your new A80J TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. Thank you for your recommendation! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV SO MUCH. It's a bit heavy and it's huge but perfect for us. Really excellent resolution and the remote is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 77" and Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv picture I've ever seen and I love it! The Best part was the two Geek Squad Techs Darian and Jerome, were so Kind, explained everything in detail and I think were above and beyond and I would welcome them anytime in my house. They were clean and left the work area clean and much more than I believe I have ever had experienced! Thank You Geek Squad and Thank You Best Buy! My Salesman was Fabulous as well! Happy Me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cindie, We are thrilled to know that you love your new Sony Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. It's nice to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new TV that was capable of HDMI 2.1. I’ve never had an OLED TV before and we were replacing a 52” Samsung we’ve had since 2009. Needless to say, the difference was night and day. Picture quality is outstanding! Best Buy did a great job working with me to get the TV I needed and I’m glad that out of the options I was considering, I chose the A80J.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus, fabulous! You made a great choice! We are really thrilled to hear you are happy and satisfied with the incredible picture quality and superb features of our A80J. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Sony products are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv very happy with the picture quality and size. This OLED is so much better than my old Sony 4k led

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Littlejohn, Thank you for this amazing review of your XBR65X900H. We're glad to hear you are very impressed with its incredible picture quality and you've seen the overall improvements of this TV over your previous Sony TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the 5-star rating and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Speakers are super loud, picture is super clear and looks great! Great viewing angles. Tv not as bright as I would like, but I knew this prior to buying because thats what all the reviews said about OLEDs. No issues with burn ins so far. This tv is Really expensive, and if it was brighter than it would be the perfect tv, my only hope is that it lasts a long time therefore it will be money well spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vince, Wow! Thank you for taking the time to write such an wonderful review of your experience with your new Sony Bravia TV! We are extremely pleased to hear you're enjoying the amazing sound and excellent picture quality from any angle with this great A80J OLED 4K TV. Your feedack about the brightness is greatly appreciated. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US