Customer Ratings & Reviews
- Model:
- XR77A80J
- |
- SKU:
- 6455215
Customer reviews
Rating 4.7 out of 5 stars with 1743 reviews
(1,743 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome TV!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!!! I love the picture quality and the ease of use! I would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ogmike, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 77” A80J TV. We are delighted to hear that you like the superb features as well as its ease of use and impressive picture quality. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV is fantastic. It was easy to install and isn't any problem to set up or configure to our home theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christy, Great! Thank you for the awesome feedback! We really love to hear you are enjoying the exceptional picture quality of this TV and you find it easy to setup with your home theater system. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and leaving us such a wonderful review! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
GetWhatYouPayFor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is the best I’ve ever had. I’ve purchased some quality televisions before but this one has crisp graphics. The pixels are high quality. The sound is impeccable! I felt like I was there live. I tried it first without a sound bar. With the front speakers on this television, I felt it really didn’t need a sound bar. I would purchase again in the future when I need another television set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GetWhatYouPayFor, Wow! We're thrilled to hear you are very impressed with its excellent picture quality and you're enjoying the clear audio of this TV as well. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
BEST TV I've ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sooooo Good. Picture quality is amazing. Deep blacks and perfect whites. Completely happy. Get this one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusM, Amazing! We're truly pleased to hear you are enjoying the excellent black levels, vibrant colors, and outstanding picture quality of this great TV! We're also thrilled to know you feel this is the best TV you've ever owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the feedback and leaving us such a wonderful review! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very impressed with this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it a few weeks, but I’m very impressed with this TV. First, the size, it’s 77 inches. Need I say more. And it is only a few inches wider than my old 65” TV. So I was able to use the same TV stand and not have to rearrange the room. Second, the picture. It is fantastic, especially when you stream a show that is in high enough resolution. It is bright, crisp and detailed. Football on it is fantastic. I’ll admit, it was more than I wanted to spend, but the fact that it was on sale made the price easier to swallow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keithp41, You've made an excellent choice! We're extremely pleased to hear you are having an enjoyable wathcing experience with your new A80J OLED 4K Ultra HD Google TV. We're also glad that you like the exceptional picture quality, especially when watching sports and more. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in expecting to spend a decent amount of money, and am pleased. The difference between a $1600 tv and a $3000 tv is very apparent, from all aspects of picture quality to overall build quality of the Tv itself. If you are like me, then a TV will last several years, spend a bit more, you will enjoy it that much more. Great investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Choosing this TV will definitely be worth it. It's really amazing to hear you are pleased with your new Bravia OLED TV and you like the superb features and impressive performance of the TV. We're also glad you've seen the overall improvements of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for offering a fantastic rating on the product and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love my new Sony Bravia OLED tv .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best performing tv I’ve ever owned , love the picture and easy menu use . I would recommend this smart tv .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyCervantes, Great! We're glad that you like the picture quality, performance, and ease of using the menu. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY is the BEST!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I’ve always had SONY TVs since the 90’s and they never disappoint! My last purchase was in 2016 when I got a my first 4K for my San Francisco home. This new SONY is for my newly built beach house. I’m super impressed of the picture and sound of this TV. If you are reading this review you must get one! You will not be disappointed!!! Oh ya, I was debating the LG C1 vs this Sony A80J. #teamsony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SFOguy, That's fantastic! We're really pleased to hear you like the excellent picture and audio quality of this exceptional TV. At Sony we strive to put forward the best possible products for our customers. We really appreciate you being a loyal customer and helping to share the word about us. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for trusting Sony! Have a great day. -Jess
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Would be great if the OS was more responsive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this TV is absolutely amazing. That being said. The OS is not that great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, it may seem on the expensive side, but its worth every penny..the picture quality is out of this world!!! And if your a gamer, your in for a real treat!!! If your home is wgerr ypu sepnd most of your time, meaning you dont go out to bars and all that kind of stuff, and you just like to relax at home after work and on the weekends, then this is definitely an investment you might want to consider!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnnybonez, That's great! You definitely made the right choice with this TV. We're extremely pleased to hear that your investment is worth it and you like the exceptional picture quality of this TV. We're also glad to know you are having an enjoyable watching and gaming experience with your new Bravia TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and offering a fantastic rating on the product! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Bright, colorful and beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV in the market. Picture quality is awesome. All the colors look so vibrant and real. Very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beevee20, Wow! That's really cool! We're truly happy to hear you're having an enjoyable experience with your new Bravia OLED TV! We're also grateful to hear you're satisfied with the incredible picture quality and overall features of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Our Cognitive Processor XR accesses a vast amount of data, intelligently recreating lost textures and detail for real-world pictures. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Magic balance - value and quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a 5-star rating kind of guy but this is a stunning television. The picture is fantastic, high build quality. Use Classy Tech videos to help you dial in the settings and this thing will do everything you want. I use it for streaming, video games, viewing photos, Blu-Ray viewing. The sound is fantastic - you've got the option to use the TV as your center speaker. You will probably want to. If you can still get one of these, do it!
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, 218MN! We're extremely glad you are very pleased with the exceptional 4K HDR picture and you like the top-notch build quality of your A80J OLED 4K HDR TV. Glad to hear you appreciate the great sound quality and Acoustic Center Sync feature of the TV. You're now able to enjoy engaging, cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image and great sound. Wish the remote was lighted and easier to use. Button placement is a little odd to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuleeB, Wow! Thanks for sharing your 5-star review and impressive experience with your new BRAVIA XR A80J OLED 4K TV. We're truly glad to hear you appreciate the excellent picture and sound quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Best TV I have ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on the fence. Stop. Get this before the price goes back up. You will not regret it. If you are a hard core gamer maybe the LG. If you want a UHD movie to look at as good as possible. Sony FTW. I really wanted an 83" but can't justify the price. I can have two 77s for the price of the 83. But... I still debated about getting the 83. For me, that shows just how good this tv is and can imagine how the 83 would be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jared, Great! You've made an excellent choice with this TV! We're delighted to know you're enjoying the A80J OLED 4K TV! It's nice to hear you like the excellent picture quality and you feel this is the best TV you've ever owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Incredible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing TV! We compared the top brands and so glad we chose this one. The colors are excellent, tv app options work well and the remote is easy to master. We feel like we’re sitting in prime seats at the theater. After owning other top brands, Samsung and LG, this surpasses them all. I can’t speak to the immersive sound, we added a Sonos sound bar and “Wow”. Dialog is clear, music and sound effects are excellent. All set up by Geek Squad techs. 5 stars all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jtbiz, Wow! Thank you for taking the time to write such a superb review of your new BRAVIA XR A80J 4K TV. We're truly glad you appreciate the easy to use remote, intuitive Google TV interface, and that you like the rich, vibrant colors this exceptional TV delivers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Love my XR A80J Series Sony TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright screen! Clear details in the dark scenes! Beautiful color!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonZAJ80, That's awesome! We're happy to hear you are pleased with the excellent picture quality and impressive performance of your new Bravia TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Clarity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the Sony 77" Class Bravia XR A80J Series OLED 4K UHD Smart Google TV, the clarity and upscaling that the TV does is amazing. A big upgrade from my 65" LG that I had prior and I really don't even need the sounder, unless I want that loud surround sound feel. So far no complaints or problems 1 month in with the TV, but the only thing I can complain about is it took till December 17th before I got it delivered to my house when I bought it on November 11th.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EGDAD, That's great! We're really glad you're happy and satisfied with superb clariity, impressive upscaling, and overall performance of your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77" OLED TV -- Review (Excellent)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony 77" OLED screen. The picture, for 4k programming, is as stunning as advertised. But it's more than that; the wide screen makes it seem like you're watching a movie in the theatre, and the sound bar is not only loud, but it's subtle and dynamic. And the team that came to install it were outstanding. I especially appreciate them spending a few extra minutes with us, to help ensure we got set up with all the streaming services we ordered. It's been a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielEsq, Wow! Thank you for sharing your experience so far on using your A80J OLED 4K Ultra HD Google TV. We're thrilled to hear you like its super features and you're having an enjoyable watching experience with this exceptional TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Good to know everything was handled professionally. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Issues with TV turning off automatically
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was the first to purchase this 77" A80J and the picture quality is amazing! The only issue is the picture will constantly turn off. Geek Squad delivered it and installed it. They came back a couple weeks later to take the cheap HDMI cord I had behind the wall and installed the cinnamon AudioQuest HDMI. The person went into the settings on the TV, but the TV is still doing it. Might be 15 mins or 8 hours on and it turns off. Anyone else experiencing this?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi byerly0123, thank you so much for your review. While we are pleased you are satisfied with the fantastic picture quality of our 77" A80J, we are sorry you are encountering an automatic power-off issue. This is usually not the case and the experience we wanted you to have on our premium TV. Let's try to isolate and fix the problem by following the steps below:
• The TV turns off automatically.
- The screen may have been turned off due to [Sleep timer] settings.
- Check the [Duration] setting of [Timer].
- Check if [Idle TV power off] in [Power & Energy] is activated.
- Check if [Auto shut-off] in [Power & Energy] is activated.
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best 77” Oled!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for the best cinematic experience you cannot go wrong with this TV. Sony really stepped it up. And yes the A90j is brighter but you will want to either put the picture settings on cinema mode or better yet have the TV calibrated to truly get the best picture. The size is what sold me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cinema101, Awesome! We're thrilled to hear you're enjoying the excellent picture quality, exceptional brightness level, size, and overall features of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam



























