Customer Ratings & Reviews

Hi KGreen, You've made an excellent choice! We're very happy that your purchase went well and you are enjoying the impressive picture quality, and the convenience of having a shortcut buttons for your favorite streaming apps on the supplied remote control. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess

Hi there,

Thank you so much for the perfect star review! We are extremely pleased to hear that you are satisfied with the incredible picture quality of our XR-77A80J. Your feedback with the settings for the new consoles is greatly appreciated. We are sorry if you've encountered some freezing issue. On the other hand, we are glad that this problem has been resolved after restarting the TV.

With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

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Thank you so much for recommending our XR-77A80J and for choosing Sony!

- Romeo

Hi Dropay209, Awesome! We're glad you're enjoying the black levels and vibrant colors of your new Sony TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam

Hi DavidR, Thank you for the 5-star rating! It's really amazing to hear you are enjoying the outstanding picture and sound quality of our BRAVIA XR A80J. Good to know you like the huge range of apps from Google Play Store that make your life more fun and entertaining. This TV has some of the commonly used streaming apps like Netflix, YouTube, Prime Video, Disney+, and more. You'll be able to stream your favorite shows without using a third-party streaming device. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and leaving us such a wonderful review! -Jess

Hi Duke, Wow! Thanks for the positive feedback! We're very happy to hear your purchase went well and you are enjoying the exceptional picture quality of your A80J 4K OLED TV. We are also thrilled to know you feel this TV has the best picture of any of your TVs that you've owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for giving the product a perfect rating! -Jess

Hi Bodhi, Thank you for the awesome feedback! We really love to hear you are enjoying the excellent picture quality of your new A80J OLED 4K Ultra HD Google TV. The A80J is a great choice for an upgrade. Glad to know you appreciate the Smart Google TV features as well. Unfortunately, the A80J models doesn’t have a backlit remote, it has a standard remote control with Google Assistant built-in and advanced voice control. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and trusting Sony! -Jess

Hi Wolfpacker1, Wow! We're glad to hear you feel that the colors and contrast of your new A80J is one of the best picture quality that you've seen. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam

Hi Wilcher, Thank you for giving the product a perfect rating! We're very pleased to hear you like the great picture quality, deep black level, and overall features of your new Sony TV. You can configure various settings related to the TV’s sound such as sound quality and sound mode to ensure optimal listening experience. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. REF: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam

Hi Chris, Thank you for the 5-star rating! We're thrilled you like the incredible picture quality especially the black levels, minimal glare, and smooth responsive Google TV interface. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Our Cognitive Processor XR cross analyses data, enhancing pictures in the same way that the human eye focuses for more realistic color and depth. With XR OLED Contrast, brightness is adjusted for higher peaks in glare and deeper blacks in shadow - no more details overwhelmed by shadow or lost in blown-out highlights. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess

Hi Jimmy, That's fantastic! We're truly glad you are very happy and satisfied with your purchase and you like the overall picture quality of this TV. Glad to know everything was handled professionally. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for leaving us such a wonderful review! -Jess

Hi Dave, That's great! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your new A80J OLED 4K Ultra HD Smart Google TV. We're also glad to hear you appreciate the exceptional picture quality of this TV and ease of use. At Sony we strive to put forward the best possible products for our customers. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for sharing such an awesome feedback! -Jess

Hi Jordan, Thanks for this awesome review! We're thrilled to hear you are having an enjoyable watching and gaming experience with your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for purchasing our 77" A80J and offering a fantastic rating on the product! -Jess

Hi SonyTV, That's great! We're very pleased to hear you are enjoying the incredible 4K HDR picture and you like the easy to use control as well as easy connection to your favorite streaming channels and AirPlay feature. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for your purchase and for sharing your awesome feedback! -Jess

Hi SonyGuy4Life, You've made an excellent choice! Thanks for sharing such a wonderful shopping experience. We're very happy to hear you like your new BRAVIA XR A80J and you're enjoying everything about this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for the amazing review and for choosing Sony! -Jess

Hi SonyTV, That's great! We'r extremely pleased to hear you love your new Bravia TV and you're having an enjoyable watching experience with this TV. We're also thrilled to know you like its beautiful picture, especially the improved brightness and great audio quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for the fantastic review and for choosing Sony! -Jess

Hi Dolemite, That's fantastic! We really appreciate your superb review of the A80J. We're happy to hear you like the well-integrated features, impressive picture quality, and easy to use Google TV interface of the TV. Good to know you feel the A80J is the best TV that you've owned and you've seen the overall improvements of this A80J compared to your previous TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for upgrading to your new 77" A80J and for choosing Sony! -Jess

Hi Wows, That's excellent! Thank you for sharing your amazing experience using your new A80J OLED 4K TV! We're happy to hear you like the exceptional picture quality and features of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess

Hi Clarkhoon, That's amazing! We are thrilled to hear about your excellent experience with your new A80J OLED 4K HDR Google TV. We're also glad you appreciate the layout of the apps on the Home screen as well as the dedicated shortcut buttons to some video-on-demand services on the remote. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess

Hi Bacher2741, That's great! Choosing this TV will definitely be worth it. We're really delighted to hear you are very impressed with the OLED's perfect black level and rich, vibrant colors. Good to know you've seen the overall improvements of this Google TV over your previous TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for sharing this superb review and for choosing Sony! -Jess