Customer Ratings & Reviews
- Model:
- XR77A80J
- |
- SKU:
- 6455215
Customer reviews
Rating 4.7 out of 5 stars with 1743 reviews
(1,743 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is excellent and just what I was looking for in a smart TV. Still trying to figure out how to watch all the apps and switch between that and DISH Network without having to use multiple remotes. We had a Samsung for years, but Sony is a far superior product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dekanpeels,
Thanks for sharing your experience so far with your new A80J OLED 4K Ultra HD Google TV. We're very glad this TV meets your needs and that you like are also impressed with the excellent picture quality. With regards to your concern, performing [Cable/Satellite box control setup] in [Cable/Satellite box setup] allows you to control a cable/satellite box using the TV’s remote control. For more information on how to operate your cable/satellite box with the BRAVIA TV remote control, you may check this help guide link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-08_03.html
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for commending Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding TV and sound system. Best TV ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has outstanding clarity and options. It was pretty easy to set up and the sound from it is great. I will say that I opted for the 7.1 sound bar and subwoofer and that greatly enhanced the viewing experience. The TV easily connected with my network so it is fully smart enabled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FerrariF8, Great! We're extremely pleased to hear you're happy and satisfied with the exceptional picture and sound quality of your new Bravia TV. Glad to know you easily setup this TV and that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for sharing this awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
best tv in the world
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have purchased dozens of sony bravia's from best buy tv's over the last 25 years. all sizes. i have never been able to afford a large screen 4k until this 77" bravia xr a80j oled. it has EVERYTHING! this is the VERY BEST TV IN THE WORLD!!! I AM SO HAPPY WITH THIS TV AND WITH BEST BUY> the only place i buy every kind of electronics!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lfren, Choosing this TV will definitely be worth it! Thank you for choosing and purchasing Sony A80J 4K OLED TV. We are happy to hear you are very pleased with your purchase and you are enjoying everything about this exceptional TV. We're also thrilled to know that you feel this is the best TV you've owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for your purchase and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great image quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my TV purchase. I’m not up to speed on all the latest TV models but this TV came highly recommended. When I viewed the image versus other comparable size screens like LG and TCL, I thought the colors looked more natural. It’s been over a month now and I’m very satisfied with my purchase and my whole family enjoys the big screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ld91, Thank you for choosing and purchasing our BRAVIA XR A80J OLED 4K HDR Google TV. We're very happy to hear you like the superb features and you are enjoying its excellent picture quality. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for leaving us such a wonderful review of your new Bravia TV! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, beautiful color quality and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredArthur, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 77” A80J TV. We are happy to hear that you like the superb features as well as its ease of use and you're having an enjoyable watching experience with this exceptional TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your purchase! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great picture and this tv is bright in color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Navy, Awesome! We're very grateful for this amazing review! It's wonderful to hear you're satisfied with your purchase and you're very amazed with the stunning picture quality of this A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV picture and sound ever on a TV. The picture is super clear and the sound is perfect. I don’t even need to use my surround sound with this TV because the speakers have the perfect surround sound built in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coconut, Thank you for giving the product a perfect rating! We're glad to hear you like the super clear picture quality and sound quality of the built-in speakers of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture i have ever seen. 4k content is insane. 1080p content is not great due to size of tv and viewing distance being relatively close for that resolution and size. Either way my primary content is 4k streaming services and 4k gaming. By far the best picture in these scenarios.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clay, Wow! You've made an excellent choice! We're thrilled to hear you like the outstanding picture quality and you're having an enjoyable watching experience with your new A80J OLED 4K Ultra HD Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony oled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv to buy. Clear picture and color is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beast, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your A80J 4K OLED TV. We are also thrilled to know you feel this is the best TV that you've purchased. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for leaving us such a wonderful review of your new Bravia TV! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Incredible television at any price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs I have ever watched…. Period. Sony processing plus OLED panel is an unbeatable combination. The detail, color, light and black level are all incredible out of the box. If movies and TV are your primary use case, I’m not sure it gets better than this. The sound is good, but I used en external atmos system which works perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MDJ21, Perfect! We're really glad you appreciate your new BRAVIA XR A80J that is equipped with Cognitive Processor XR, delivering intelligence that reflects human cognitive characteristics. We're also thrilled to hear you like the amazing out of the box picture quality and you're having an enjoyable watching experience with this great TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Thank you for choosing Sony -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, dang this thing is thin, super bright
I would recommend this to a friendBrand response from SonyListens
Posted .Hi danb, That's awesome! You've made an excellent choice with this TV! We're truly glad to hear you're enjoying its stunning picture as well as the exceptional brightness and you like the elegant thin design of the product. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess
Rated 5 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product, nothing left to say thank you thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy is simply best !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TV with clear picture. I will speak here about BestBuy staff also. Starting from selling Team Lee was exceptional. She replied to all my texts in a timely manner and fixed all the issues. Installation staff was most courteous and knew what they are doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blackbeauty,
Awesome! We're glad that you like the picture quality of the TV and everthing was handled professionally. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really really really love this tv. The picture is fantastic. A part I was actually shocked by was the sound from the tv. Long term the plan is not to keep using the tv for the main sound but was impressed none the less that a flat screen has that good a sound. Interface is good, but use apple tv sourcing for most streaming items still.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheReviewer, Perfect! We are really thrilled to hear you are satisfied with the exceptional picture & sound quality of our 77" A80J. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for sharing this awesome feedback! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Andy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound is great , easy setup and installation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucy, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're truly glad you are happy and satisfied with the great features and exceptional picture & sound quality of your new Bravia OLED TV. It's also amazing to know the installation went well and you easily set up this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for choosing Sony! Have a great day! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony 77” review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, quality picture , true blacks, refresh rate good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred, Thank you so much for the fantastic review of your new Bravia TV! We're truly pleased to hear you are satisfied with the great black levels and exceptional picture quality of this TV. And glad to know you appreciate the superb features, especially the support for 4K120. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Lovely
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Graphics and sharp..This was a great buy and
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to get another Samsung TV. While I was there at Best Buy, the last one was sold online. Ended up with the Sony and couldn't be happier! Great, Great Picture and Sound. Awesome for watching Football, Basketball, along with any sports. Very Satisfied!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dango15, Choosing this TV will definitely be worth it! We're extremely pleased to hear you like fantastic picture and sound quality and impressive performance of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome picture, poor EARC/ARC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv with an awesome picture. Unfortunately it’s plagued with EARC/ARC problems, which prevent sound from being played reliably through an external sound bar. I contacted Sony & they were no help
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Travesty83,
Thank you for your feedback. While we are glad you like the amazing picture quality of your new TV, we're sorry to hear that you are having issues with sound when connected to EARC/ARC. We'd like to help troubleshoot and isolate the issue. Try some of the steps on this link to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00020051
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony BRAVIA OLED 77"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had some great TVs over the years but this is by far the best I've ever had. Sony has even improved the performance of the OLED with the additional colors the added. I put this over the fireplace and everyone is amazed at the crisp, perfect picture. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakeLeg, Awesome! We are extremely pleased to hear you feel this is the best TV that you've owned and you're enjoying the features and overall picture quality this TV delivers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for the recommendation and for choosing Sony! -Jess



























