Customer Ratings & Reviews
- Model:
- XR77A80J
- |
- SKU:
- 6455215
Customer reviews
Rating 4.7 out of 5 stars with 1743 reviews
(1,743 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony BRAVIA OLED 77"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had some great TVs over the years but this is by far the best I've ever had. Sony has even improved the performance of the OLED with the additional colors the added. I put this over the fireplace and everyone is amazed at the crisp, perfect picture. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakeLeg, Awesome! We are extremely pleased to hear you feel this is the best TV that you've owned and you're enjoying the features and overall picture quality this TV delivers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome picture, poor EARC/ARC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv with an awesome picture. Unfortunately it’s plagued with EARC/ARC problems, which prevent sound from being played reliably through an external sound bar. I contacted Sony & they were no help
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Travesty83,
Thank you for your feedback. While we are glad you like the amazing picture quality of your new TV, we're sorry to hear that you are having issues with sound when connected to EARC/ARC. We'd like to help troubleshoot and isolate the issue. Try some of the steps on this link to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00020051
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome OLED TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Sony OLED we have purchased from Best Buy for our home in the past 18-months. We had Geek Squad relocate the 65” to another room and wall mount this one. While the picture quality is just as good, I cannot find the word to express how awesome the difference is when jumping from 65” to 77”.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleFan, We're glad that you are happy with your purchase! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thank you for being a loyal customer of Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
excellent quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm very happy with the purchase. The TV is beautiful and looks great in any room.The picture quality is better than expected especially in 4k although the quality of 4k is still dependent from the source (cable, Netflix, etc) and varies even if you have the best internet speed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TK66,
Amazing! Thank you for such a great review. We're happy to hear that you are enjoying the excellency of your new TV particularly with its picture. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and very easy to navigate. Excellent overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gorgeous, Awesome! We're really glad you're happy and satisfied with the exceptional picture quality and overall features of your new A80J OLED 4K Ultra HD Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia XROED 77 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was a great selection. I never watch TV; however, since my purchase I have been watching it. The Youtube channels are the best for the 4k scenes. Regular cable shows great aw well. I can even have the blinds open and from the glare of the sun the TV shows great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AusetNoble, Great! We're happy to know you've made an excellent choice! It's really nice to hear you are enjoying the exceptional picture quality of the TV and it performs well in a bright room. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Watching sports and fast-moving movies just got a whole lot better. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. The A80J includes a Light Sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it in dark ones so you get the perfect view. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
OLED is the way to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is absolutely beautiful. It integrates perfectly with our existing home theater system. The Google features integrate perfectly with our existing smart home items. The screen is thin and the lines are clean. So glad we spent the extra on an OLED set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cody, That's wonderful! You've made an excellent choice with this TV! We're pleased to hear you like your new Bravia TV! We're also thrilled you are enjoying the Smart Google TV features and that the TV integrates well in your smart home devices and home theater entertainment setup. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Picture on the A80J
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can budget it, definitely go for the 77 inch version as the screen is very immersive while maintaining an incredible picture quality. The XR processor does a wonderful job bringing out detail in both high and low res content.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THood,
Wow! We appreciate to hear that you are enjoying the amazing picture quality with your new TV. We're also glad that you've noticed the XR processor that is one of the feature of your TV so you can able to enjoy more of your viewing experience. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Met and exceeded our expectations
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were back and forth on which brand. I have always been a samsung girl, after talking with the salesperson and what we wanted from the rv he gave us all the details on the sony. It has not disappointed, clarity and picture is clear. Movie watching has become a weekly ritual in our household.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, GAvila! You've made an excellent choice! We are happy you are very pleased with the Smart Google TV features, superb 4K HDR picture and amazing clarity of your new A80J 4K OLED TV. It's wonderful to hear you're having an enjoyable watching experience with this exceptional TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I've ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever bought right out of the box. Also the most expensive TV I've ever bought but money well spent in my opinion. The picture is great and have had people over and didn't mention anything about the TV but they noticed and complimented on how good the picture was.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appleluver, Wow! Thank you for the positive feedback! We are happy to hear your purchase went well and you are enjoying the features and excellent picture quality of your A80J OLED 4K Ultra HD Smart Google TV. We are also thrilled to know you feel this is the best TV that you've purchased. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Papa Smurf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy set up and pairing with sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Papadot, Thanks for this amazing review of your A80J! Choosing this TV will definitely be worth it! We're extremely pleased you are enjoying the outstanding picture quality and it works great with your Soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEAUTIFUL!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful display of colors, picture quality and details. This is a GREAT OLED TV. I have had two (2) previous 77" LGs that have had burn-in image & color deterioration problems. Keeping my fingers crossed with this 77" Sony. After 2 months, It looks great though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Installation, Wow! Thank you for giving the product a perfect rating! We are glad to hear that you are very satisfied with the outstanding picture quality and incredible performance of your new A80J Sony OLED 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony all the way.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture! Couldn’t be happier with my purchase. I love Sony tvs! I have 4 tvs at home, all Sony, even my older tvs still have a beautiful picture. I know this one will be good for at least 10 years, incredible colors and picture. Highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesAmy, That's very generous of you! Thank you for giving the product a perfect rating and for sharing your wonderful experience with our BRAVIA XR A80J! We're really glad you're happy and satisfied with the outstanding picture quality of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Your continued support means so much to us. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
#Loving our Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love our new Bravia OLED TV! It fit perfectly into the space we had for it. The picture is unlike any TV we have owned previously. It has enhanced the details of the sports that I like to watch and the movies that my wife likes to watch! Glad we purchased this over the TV we went in to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, Great! You made the right choice! We're truly pleased to hear you love your new Bravia TV and you are very impressed with its top-notch picture quality and you like the very good upscaling performance of the TV. Whatever the content or source, you'll enjoy entertainment close to 4K resolution with XR 4K Upscaling. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Didn't know I needed this much quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is sooo much smarter than my previous "smart" TV...always suggesting things to watch. Has made it simple to get into "streaming". The picture is almost 3D...still amazes me after several months of watching it. I bought the bluetooth soundbar and it makes the room vibrate even with lower volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi toofoodie,
Fantastic! We are so happy to hear you are satisfied with the amazing smart TV (Google TV) feature, exceptional picture quality, and outstanding performance of our XR-77A80J. We are also thrilled that it perfectly works with your Bluetooth soundbar.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great Picture, Sound and new TV experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. What a TV. This is my first OLED TV. My 14 year old 60” Mitsubishi DLP final died on me. Fortunately it gave me plenty of warning signs and I was able to scout both the A90j and the A80J. Both are pricey and I really wanted the A90J, but there was no 77” model, so I went to the A8J. The blacks are so awesome and the bright colors are amazing. I love the adjustable feet that allow different configurations, but it sucks that you need two people to change the feet, as I found out when I bought a Sony sound bar. 4K channels from DTV is amazing and it feels like I haven’t watched sports until now. Movie night with the kids is now a real treat with the new sound bar. Overall I love the TV and glad I made the smart economic choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy, We appreciate your feedback with this TV. Carry the TV with the adequate number of people; larger size TVs require two or more people. Refer on page 3-5/44 for more details: https://www.sony.com/electronics/support/res/manuals/5026/1f532036e2639cc870c360e506e3065e/50263481M.pdf
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80J OLED TV! Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Happy yet Diappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality amazing, Installation of TV on wall was perfect, setup with existing system not so much. Really not sure how this could have been better, but the gist is I could not use my Apple TV after installation, which is where all my content resides. Also cables are not hidden, that was disappointing, have to call electrician to hide cables, which means additional cost. Also, since the home is wired for Ethernet, was disappointed this option was not used instead of wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Demonsmooth,
Thank you for taking the time to review your new BRAVIA XR A80J OLED TV. It's unfortunate to know you're experiencing some issues accessing the Apple TV on your Google TV. We have some good information on what to do about Apple TV access issues or unable to pair Apple devices to your TV using the AirPlay app or HomeKit in this helpful link here: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00260396
If you can't connect to Wi-Fi or play movies, or other content on your Apple TV device, it would be best for you to follow up with Apple support regarding your concern. Despite your concerns, we're glad to hear you appreciate the exceptional picture quality this TV delivers and the installation went well. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEST TV YET!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING TV!!! The color and quality of the tv are BY FAR THE BEST!!!!! I have been eyeballing this tv for a while and finally said “ time to buy!!!” Best Buy staff was top quality making sure it’s the tv that will fit my setting in the living room!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayjay832, Perfect! We really love to hear you are very impressed with its exceptional picture quality! Glad to know your purchase went well and everything was handled professionally. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the 5-stars review & feedback and for choosing Sony!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent in its picture. Wall placement was easy. Working with the HDMI E-ARC outlet and my SONOS ARC Soundbar gave me great sound. On screen set-up was easy. Using the APPS of the TV were also easy and helpful. No complaints or suggestions so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taylor, That's excellent! We're really happy to hear your purchase went well and that you like the features, especially the ease of use, exceptional picture quality, and it works great with your soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess
Rated 5 out of 5 stars
Great OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was comparing the A80 and A90. In the end the size/price of the A80 won out. I am not disappointed. This TV does an excellent job with 4k streamed content of course. But the upscaling of 1080i from cable tv is impressive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cackalacky, That's fantastic! Thank you for sharing such an excellent experience so far on using your new A80J. We are thrilled to hear that you are satisfied with your purchase and you like the very good upscaling performance of the TV. Whatever the content or source, you'll enjoy entertainment close to 4K resolution with XR 4K Upscaling. Our Cognitive Processor XR accesses a vast amount of data, intelligently recreating lost textures and detail for real-world pictures. See details such as naturally defined animal fur and sharply outlined rock. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Thank you so much for your purchase and for giving the product a perfect rating! -Jess



























