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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,742 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great video quality -Very good sound for a TV -Great up-scaling of non HD content Only ding is the remote- for this price, should have a lighted remote. Kind of lame IMO. The two person installation team were efficient and nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RushMore, That's cool! Thank you so much for sharing your impressive experience so far with your A80J Sony OLED 4K TV! We are extremely pleased to hear you appreciate the exceptional picture and sound quality of your new Bravia TV. Glad to know you're enjoying everything you watch that automatically be enhanced thanks to the XR 4K upscaling. which brings the quality of any movie or show as close to 4K as possible. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Your feedback regarding the backlight remote is greatly appreciated. Thank you for sharing this fantastic review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a solidly built TV with great features. My wife can listen with Bluetooth headphones when she can't sleep. The picture is amazing. No dead pixels (Is that still a thing?) and the size is perfect for our family room. Prices have really gone down for these products,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ubuntu, Perfect! We really love to hear your purchase went well and you're having an enjoyable watching experience with your new Bravia OLED TV. It's great to know you are amazed with its superb features and excellent picture quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for the amazing review! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few weeks in but the clarity, complete lack of lag, and the streaming platform alone make it worth it. This TV is awesome! I was trying to decide between this TV and the LG OLED G series and I’m happy with my decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BdaVizzle, Choosing this TV will definitely be worth it! Thank you for choosing and purchasing Sony A80J OLED TV. We are happy to hear your purchase went well and you appreciate the superb features and impressive performance of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Sony big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV! The picture is so clear, setup was easy and only took about 10 minutes. Sony walks you through the settings. I was a little nervous about Android TV but it works great. It’s quick and the apps work with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickJ,
      Awesome! We're glad to hear you love the big screen, clear picture, easy setup, Android operating system and smart features with your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Graphics Ever; You won't regret it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! I am in LOVEEEE! This TV has such great quality we have been getting compliments left and right. Our friends and family love it and so do we. We have never owned an OLED so this is definitely a plus. Being that it was $1000 off original price? Had to take up on that offer along with SONY's soundbar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephanie, Perfect! Thank you for taking the time to write such an amazing review of your experience with your new Sony Bravia TV! We are extremely pleased to hear you're enjoying the exceptional picture quality of your A80J OLED 4K TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 2016 Sony 85 inch 850d to this 77 inch OLED. This TV is Fantastic. My first time owning an OLED and i am very pleased and empressed with the picture quality and Sony's new xr processor. I would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyguy, You've made an excellent choice! Thank you for upgrading to your new Sony A80J. We're very happy to know that you are satisfied with your purchase and you're enjoying the exceptional picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the recommendation and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Sony OLED TV ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Sony 77" OLED. It has proven to be everything we hoped for. Great pictures with outstanding depth and clarity. It is like being in a theater. The Best Buy delivery and setup was outstanding. Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigJim, Awesome! Thank you for this wonderful review of your 77" A80J. We're so glad to hear that you extremely love your new Bravia TV and you are enjoying the superb picture quality this TV delivers. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Oled TV.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this TV on sale at Best Buy and decided it was for us. It was and it has a beautiful picture. Setup was not very complicated and did not take very long. It has been a great buy for us. We have always loved Sony TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidE, Thank for the kind words and for this amazing review! Choosing this TV will definitely be worth it! We're truly happy to hear you like the exceptional picture, and good to know that you easily setup this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for commending Sony! -Jess Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    It even has google tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get past the fact that Oled will eventually burn in and you don’t mind the price of this tv then this is one of the best televisions You can buy in this price range. The google tv included make it even better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stumpjumper, Thank you so much for the 5-stars review and for sharing your excllent experience with our A80J! We're delighted to hear you're happy and satisfied with the exceptional picture quality and impressive Google TV features of your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tv. Even shows that are not in HD are still great on this tv. Watched Rocketman on a Sony blu ray player last night and the 4K and sound were incredible!! I would strongly recommend this tv. Also sports look amazing too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KevinC,

      Thank you for the 5-star rating and we are glad you like the sound quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony is unbeatable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I've ever owned. Dolby vision is insane at 120hz

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GiancarloP, We are glad to hear that your new Sony BRAVIA 4K smart Google TV is the best TV you have ever owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    From XBR 65 to XR-A80J... Wowie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XR-A80J Upgraded from an 8 year old 65" XBR and the picture quality and black levels are just astounding. *** Maybe someone can answer having trouble having volume on my Bose receiver being controlled by the Sony remote control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi golf18mike,
      Thank you for a positive feedback! We're glad you like the amazing picture quality and black levels with your new TV. This is definitely a great choice for an upgrade. We also would like to apologize for encountering issues with the TV. We'd like to help and resolve the issue. You may follow the steps on this link if you're having trouble controlling the volume of your Audio system using the supplied TV remote. https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00161073

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv because we enjoy watching movies and sports! It is perfect and beautiful l. The installation team was quick and professional. The tv was not in stock but came quicker than anticipated which is alway great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LOsborne,

      Awesome! We are glad you had a great experience with our customer service representative. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, that is great for watching movies, TV shows and playing video games. From unboxing to attaching the legs, to setting up, this TV is a great experience. Requires at least 2 people to unbox and setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fayte, We're very grateful for this positive feedback! Thank you for this fantastic review of your XR-77A80J. We're truly happy to hear you are enjoying the excellent picture quality. Glad to know the setup went well and you're now having an enjoyable watching experience with this great TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clean and Sleek

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a great TV manufacturer. This Bravia 77" is a beautiful TV to mount on the wall and offers exellent quality pictures. The ability to side-mount speakers makes the overall installation clean and sleek.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, Thank you for the 5-star rating! We are delighted that you like the TV features and you are enjoying its incredible 4K HDR picture quality. Glad to hear the installation went well and it looks clean and sleek. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can one tv rise above the competition like this. The new X1 Processor gives the A80J a significant upgrade from its predecessor the A9G. It’s like an A9G but with an added mode for bright vivid colors and hdmi 2.1 for gaming. The cinema-like experience is hard to describe and HDR gets knocked out of the park. I don’t know what to say, it’s perfect. If you’re debating this vs the 65” A90J, here’s a vote for the A80J. At 77”, this may be the TV of the year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wmyers97,

      We appreciate the positive feedback and we are glad you are happy with the performance of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Picture and Sound!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the TV is big-77" diagonally! The TV is very thin and has a nice dark edge. The picture is sharp and every scene looks realistic. The sound is also great and it comes out of the screen. No sound bar is necessary. A totally enjoyable experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheBest, Perfect! We're really glad you like the superb 4k HDR picture quality and thin design of the TV. We're also delighted that you appreciate the incredible audio quality this TV delivers without connecting an external soundbar. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for giving the product a wonderful rating! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing colors almost 3-D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch to oled with the A80j and I’m not disappointed AT ALL!!! Incredible!! All you ever here people say is… oled isn’t as bright as led. Lies. It is plenty bright and absolutely incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Expensivetech, Great! Choosing this TV will definitely be worth it. We're truly pleased to hear you like the amazing brightness and overall stunning picture quality of this TV. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a. Vizio which was pretty good but this Sony is simply incredible. My favourite features are the startup time, the beautiful picture quality and the eARC connection which allows our Sonos ARC to output Dolby Atmos. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HiNashville2020, Thank you for upgrading to your new A80J. We're so thrilled you are having an enjoyable watching experience with this great OLED TV. It's good to hear you like the superb features, especially the startup time, excellent picture quality, and you can pass-through audio formats supported with eARC including Dolby Atmos, DTS:X, etc. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your awesome feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have purchased.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best picture I have ever owned. We have had it only a couple of weeks so no issues to talk about. It's very user friendly. The sound is awesome so no need for a sound bar which leads to a cleaner look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StuGotz, Wow! Thanks for sharing your experience so far with your new 77" A80J TV. We're thrilled to hear you feel this is the best TV that you've owned and you're enjoying the outstanding picture and sound quality, and overall user friend Google TV interface. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US