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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,742 reviews
  • Rated 1 out of 5 stars

    VERY DISSATISFIED and disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to start but after 2 yrs the live movement has become totally pixilated and NO it's not my Internet or lose cables.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always liked Sony and moved from a 65: to this 77". There is no loss in picture quality with the bigger screen and is very clear. Close to being at a theater depending on your sound and distance away. Would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotLG, Thanks for upgrading to your new 77" A80J. We're really happy to hear you're enjoying the very clear picture and good to know that the combination of superior picture quality and great sound improves your home theater experience. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Our Cognitive Processor XR accesses a vast amount of data, intelligently recreating lost textures and detail for real-world pictures. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED TV ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV full of state of the art tech!! Sony hit it out of the park with this one. Picture is great and sound is awesome as well. If you're looking for a great OLED, go with this one. You won't regret it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moy2181, Thank you so much for such an amazing review, and we are so pleased to hear you like your new A80J especially the outstanding picture and sound quality! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    "Beyond your imagination"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is above Excellent ...picture quality excellent ..sound ...very slim . I'm so happy that I bought this Sony "77" class Bravia , Brighten my whole room ...looks beautiful on my wall .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reliable, Thank you so much for the fantastic review! You definitely made the right choice. We are really happy to hear you're enjoying the exceptional picture and sound quality of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77” OLED is top notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first OLED. I got the 77”. This thing is incredible. Picture is amazing for movies and PS5 play is flawless. Audio is surprisingly good as well. Just get one, you won’t regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PumpedUpKicks, Wow! We're extremely pleased to hear you're happy and satisfied with the outstanding picture & sound quality and that you're having an enjoyable watching and gaming experience with the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Verticle white line in middle of the screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Sony fan, but very disappointed in this TV. About months ago there is a while line in the middle of the screen. Try every things from Youtube recomended to fix but still not working. Very disappointed with this TV. Hope Sony can help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    if you can afford it, is worth every cent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best tv i have ever owned!the only this thats best is the sound on a a90K burt the picture in both is the same and is second to none!!! which is expected since is super expensive, but oh so totally worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erguevo, Thank you for the awesome feedback of your A80J OLED 4K Ultra HD Google TV! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of this TV. We are also thrilled to know you feel this is the best TV that you've owned. At Sony we strive to put forward the best possible products for our customers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Boy Bravias

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from beginning to end. Knowledgeable staff at the store and great work by Geek squad at the house. Best TV I've ever seen and owned. Go big. So worth it. Paired it with a soundbar and it's like a movie theater in here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayC,
      Thank you for sharing your great shopping experience! We're delighted to hear that your investment with your new TV is worth it. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Bravia and still have my first in another room. I did alot of research but it boils down to the picture, reliability and quality. All of which exceed the others. I paid more but you always pay more for quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyA80J, Wow! Congratulations on getting your new Bravia TV. We're glad that you've made an excellent choice with this TV. It's nice to hear you appreciate the quality, overall picture, and it exceeded your expectations. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for trusting Sony! Your loyalty means everything to us. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the tv and best buy tech services. Tech support is really help full. They are very friendly and professional. The product Sony TV 77” is really excellent picture quality. I don’t regret my decision of buying it l.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chhetry, Thank you so much for the fantastic review! We are really happy to hear you're enjoying the stunning picture quality and everything was handled professionally. It's good to know you are very satisfied with your purchase. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actualy meets advertising hype! The picture in my home same as in store! Fantastic 4K watched movies we had seen on LED and in OLED 4K we saw what we were missing before. Well worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlueDog, That's awesome! We're really glad you're happy and satisfied with the excellent picture quality and overall performance of your new A80J OLED 4K Ultra HD Smart Google TV. Good to know your investment is worth it. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Service = Meh - TV = Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I rec'd failed on the second day... had to wait a week for a replacement and had to rehang the set myself... Not a great experience. That being said, the picture is amazing and displays 4k content as well as I have seen on any other TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulM,

      We regret to hear about what happened to the first TV. Your feedback is greatly appreciated. We hope you continue to enjoy the picture quality of the TV and have a great experience with the Sony A80J.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is excellent! The picture is absolutely beautiful. The sound is really good as well. My only gripe is that the Direct TV app is not supported by this TV. Not sure if Sony and Google dropped the ball or if Direct TV did. Frustrating to have to go out and buy a Roku to just watch Direct TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madtatts,

      Thanks for taking the time to review your A80J. We're delighted to hear that you like the exceptional picture and sound quality this TV delivers. It is not currently possible to install the DIRECTV STREAM app onto this A80J series as of the moment. Please check with DIRECTV support about the supported devices and availability. However, you can use the built-in Chromecast feature to cast the content from the DIRECTV STREAM app on your mobile device to the TV.

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Sony customer and this TV did not disappoint me. The picture quality is absolutely amazing and exceeded my expectations. We are really enjoying watching everything on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, Wow! We're extremely pleased to hear that you are satisfied with your purchase and the outstanding picture of this A80J OLED 4K TV exceeded your expectations. We really appreciate you being a loyal customer and helping to share the word about us. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77” TV OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. OLED technology is easy to see the difference. Sound quality is excellent coming from Sony’s exclusive technology. We don’t need any external sound system with this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick Great! We're glad that you like the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony innovation = #1 & owns a ton of material!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase was to replace a 4K LG with similar specs, but the Sony is worth the additional cost. The difference is easily seen in picture quality and the access to built in programs that come with the Sony brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LostPairingTimesFour, Thank you for upgrading to your new Sony XR77A80J! We're pleased to hear you like the incredible picture quality and easy-to-access built-in apps of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply AMAZING!!! I rewatched the “Long Night” episode of Game of Thrones, which everyone complained about for being too dark. I saw every detail the directors intended to show the viewers. Can’t say enough good about this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenP, Thanks for the positive feedback! We are happy to hear you love everything, especially the exceptional picture quality of your new BRAVIA XR A80J OLED 4K Ultra HD Smart Google TV. We are also thrilled to know you're having an enjoyable watching experience with this great TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great realistic picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Glad I decided to go with this over the LG. I do wish it was slightly brighter while watching a dark movie. Maybe it will be once I decide to play around with the advance settings. Overall, very happy with my new TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Thank you for your feedback and offering a fantastic rating on the product! You definitely made the right choice with this TV! We are pleased to hear you are overall satisfied with your purchase and you are enjoying the great features and picture quality of your new A80J OLED 4K UHD Smart Google TV. Your feedback is greatly appreciated. Picture mode settings provide preset adjustments for the type of picture you are viewing. You can also change the setting Backlight, Picture, Brightness and adjust the brightness to your taste.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is unbelievable! Even older movies look a lot better. But the real magic happens with 4k streaming and/or Blu Ray. It feels like you can reach out and touch the images on the screen. It's mesmerizing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CCooper, Awesome! We are so glad to hear that you are happy with the picture quality and performance of your new Sony A80J TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV i've owned!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was very patient with me answering my multitude of questions. This is by FAR the best TV that i've ever owned & its not even close. The picture quality is so crisp/clean.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyOLED, Wow! Thank you for sharing your experience so far with your new 77" A80J TV. You definitely made the right choice! We're thrilled to hear you feel this is the best TV that you've owned and you're enjoying the outstanding picture quality. At Sony we strive to put forward the best possible products for our customers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US