Customer Ratings & Reviews
- Model:
- XR77A80J
- |
- SKU:
- 6455215
Customer reviews
Rating 4.7 out of 5 stars with 1743 reviews
(1,743 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
One nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and clarity!! Color is unmatched! Highly recommend because imax enhanced and Dolby vision with streaming services broadcasting it now gives you enhanced visuals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drronnyp, Thank you for giving this product a perfect rating! We're delighted to hear you like the overall picture quality, Imax enhanced and Dolby Vision feature of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Slightly Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technical reviews give OLED high marks so I expected a lot from the new Sony. While my 77" Sony a80q is a very good TV it's a bit disappointing. The picture is clear and natural but not as vibrant as my other TV - a 65" Samsung Q80. I think the Samsung 75" Q90 would have been a better choice for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AppleFan,
Thank you for sharing your experience on using the A80J. We appreciate your feedback regarding the picture color of the TV. Picture quality depends on the signal and content. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Select the appropriate picture setting for your Google TV,
The picture quality may improve if you change it in [Picture] under [Settings].
Press the HOME button, and select [Settings] — [Display & Sound] — [Picture] — [Brightness], and adjust [Brightness] or [Contrast].
For more information on how you can enhance your viewing experience, please visit this helpful link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 4-star rating! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
An amazing television watching experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A80J is an AWESOME television! I have been buying Sony XBR class televisions for over 25 years, and they have not let me down yet. They show super clear pictures with realistic skin tones for all nationalities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxMax, we're glad you are enjoying our your new TV! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I Love This TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. I purchased a floor model but you can't even tell. The size is just what I wanted. The picture quality is the best I've had. The sound quality is also good. I am very happy with this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanG, Thank you for the 5-star rating! We are extremely pleased it exceeded your expectations! It's wonderful to hear you're enjoying the outstanding picture and sound quality of your new A80J. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for leaving us such a fantastic review! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Top Tier TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Easy to use and picture quality is much improved from last years models. The OLED is not as bright as the LED models and we put it in our bedroom instead of main family room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Financialguru, That's amazing! Thank you so much for the 5-stars review and for sharing your awesome experience with our 77” A80J OLED 4K TV. We are delighted to hear that you like the features as well as its ease of use and the excellent picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did extensive homework. Went all out and purchased: Sony - 7.1 2 Channel Soundbar with Dolby Atmos, Sony SA SW5 subwoofer Sony SA-RS3S Wireless rear speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janeson, Wow! We are delighted to hear that your entire entertainment setup are all Sony brand. Thank you for sharing your thoughts and experience with the Bravia XR A80J 4K OLED TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A80J. Also, thank you for your purchase of the HT-A7000 speaker system. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Feathering your nest, this TV's the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is excellent, there is nothing to do. Just turn on the TV and start watching you. You and your friends and family pets... They'll think it's the best and feather your nest, with friends are the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Idontknow, That's cool! Thank you for this out of this world and fantastic review of your BRAVIA XR A80J. We are thrilled to hear you love all of the features and capabilities, especially the outstanding picture quality, and you're having an enjoyable watching experience with this incredible TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! Have a wonderful day! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
DSCMD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is outstanding. The voices clearly appear to be originating from the mouths of the persons speaking with the acoustic screen. I did a lot of research and comparisons -- glad I purchased this OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, Great! You definitely made the right choice! We're extremely pleased to hear you really like excellent picture quality this TV delivers and the advanced screen speaker technology, as the screen is the speaker on this BRAVIA. Good to know that the combination of superior picture quality and amazing sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia OLED Picture Quality Superb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very impressed with this TV. I did not want to spend the extra money but after seeing the picture quality - its so much sharper than my other sony flat screen that the price delta is acceptable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, Great! Thank you for this fantastic review, and we are so happy that your investment is worth it. We're delighted to hear you are very amazed with its superb 4K HDR picture quality and you've seen the overall improvements of this A80J over your previous Sony TV. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Your continued support means so much to us. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Amazing Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality and processing power. If within your budget and meets your room needs, then this is the TV to buy. Sound from TV is surprisingly good to come out of a TV, but suggest a sound bar/system for full experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raider111518, Great! We really love to hear you are enjoying your new X90J Full Array LED 4K Ultra HD Google TV, especially the exceptional picture quality. Glad to know you also appreciate the sound quality of the TV. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for purchasing our 75" X90J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a tv for over 14 years. Just used my pc monitor or tablet. Very nice image quality and scaling ability for old content. I am hoping it will last a long time. Or I'll simply buy a cheap TV next time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi martelmungo, Congratulations on getting your new TV. We are glad that you like the picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV at a great price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This television is fantastic. We replaced a 65" Sony Bravia OLED with this 77" and have not been disappointed. Set up was easy and the picture looks amazing. I would definitely recommend this television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi diverbarrett, That's great! We are thrilled to hear that you are enjoying the great picture and easy setup for your new BRAVIA OLED 4K TV. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a Vizio PQ90 and the difference is night and day. The picture quality and features of the Bravia are in a completely difference class. I would highly recommend this tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cmsuperr, Choosing this TV will definitely be worth it! We're glad to hear you appreciate the superb features and outstanding 4K HDR picture quality of your A80J. And good to know you've seen the overall improvements of this TV over your previous TV model. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your recommendation and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Looks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great packaging - could’ve been ungainly to get out of the box but some clever packaging from Sony made unboxing a cinch. Picture quality is subjective but looks good to us. Is it possible for the picture to look too real? Still playing with the motion settings but we’re very happy with this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonB, That's amazing! We're happy to hear you're happy with the overall picture quality of this TV, and good to know you appreciate the packaging. Picture quality depends on the signal and content. You can configure various settings related to the TV display such as motionflow and cinemotion settings for picture quality to smooth out any content and enhance your viewing experience. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a Samsung to Sony and am pleased with the T.V. The picture is clear and the colors are vivid. The sound is on standard speaker and sounds like built in surround sound. I am happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea, Great! Choosing this exceptional TV will definitely be worth it! We're thrilled to hear that your purchase went well and you are very impressed with its amazing features, especially the excellent picture this TV delivers. It's nice to know you appreciate the audio quality of the TV speakers that is also noteworthy. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV and great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and sound quality! The Geek Squad installation team did an exceptional job getting everything assembled and set up. Very satisfied customer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bowler, Thank you for this wonderful review of your 77" A80J. We're really glad that you are enjoying the excellent picture and sound quality and everything was handled professionally. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
NOT A90J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good. But we wanted a A90J but that was only available in a 65 and then an 83 inch which was to big for the mounting area. We have a 55 inch in another smaller room and we love that one. We would of gone with a A90J if it was available.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Defined, We really love to hear you like the incredible picture quality of your BRAVIA XR A80J. The A90J series is only available for 55", 65", and 83" class. We appreciate your feedback about TV sizing and availability. Please be assured it will be passed on to the appropriate department here at Sony. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Jess
Rated 4 out of 5 stars
Great TV, BUT...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, except for whatever reason, my tv has one problem. The built in wifi turns off randomly, I would say at least once a week and it is extremely irritating. For $3,000, I would expect this to work seamlessly, and not have to hard reset it by unplugging it for a minute every time this happens. Although Bestbuy has been great. They are delivering the same item to me in 4 days, didn't realize I was Elite after buying the tv, so when I went in to look at speakers, the customer rep brought it to my attention and I barely made the cutoff date. Now this review is going sideways because I'm stating how great bestbuy is, and not the tv. I hope my new tv does not have any issues. Plus, I didn't spend this kind of money to just hardwire my tv, so no, I ain't doing that. I know I'm not the only person with this issue, because when you go to Sony's FAQ, they have all this in their troubleshooting section.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuiltInWifiTurnsOff, We're sorry to hear you're having an intermittent WiFi connectivity issue with your Sony XR77A80J. If the Wi‑Fi signal on your Google TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/articles/00184183
If you're unable to resolve this issue, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77" Bravia OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the SONY BRAVIA. We did a lot of comparison shopping before purchasing an OLED television. Definitely recommend to others the picture quality is superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLEDTV, Great! Choosing this TV will definitely be worth it! We're delighted to hear you are very happy and satisfied with your purchase. Good to know you are enjoying the superb picture quality and features of your new A80J OLED 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for sharing your feedback! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
OLED at a reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our media room. Based on the room dimensions this was the right size tv. It delivers an incredible picture. Bought it on sale which made it even better. Total Tech a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JMMC, Amazing! We're truly glad to hear you've made an excellent choice! It's wonderful to know you're enjoying the exceptional 4K HDR picture quality and Smart Google TV features of your 77" A80J OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess



























