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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,742 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. Sony is a very good TV with bright vibrant colors. Its superior speakers was the tie breaker between this and LG.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ring,

      You made the right choice with the Sony A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv 4k movies have so much color i have never seen such reds and yellows coming out of the tv with such deep black tones love it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi A80j77inch, We're glad to hear that you love the color and deep black tones of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been great so far and has a wonderful picture. Went up from 65” to this one and couldn’t be happier with the decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Asianj, we are glad to hear that you are happy with the picture quality of your new TV! See colours that are natural and beautiful to the human eye. The Cognitive Processor XR enables our unique display to access a wider palette and reproduce each colour with the subtle differences seen in the real world. With extended hue and saturation, vivid shades and realistic texture can be seen in the flowers. Even pale colours look realistic. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV. Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Love it so much. So clear and beautiful imaging. 4K looks amazing from Disney + and netflix

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarv, Thank so much for leaving us such a wonderful review of your new Sony Bravia TV! We're happy to hear your purchase went well and you're enjoying the huge range of apps available and incredible picture quality with contrast and color that feels deep, natural, and real. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best tv I've had so far. The color and picture are amazing. I recommend this over the A90J because it's a better value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Wow! Thanks for the fantastic feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your A80J 4K OLED TV. We are also thrilled to know you feel this is the best TV that you've owned. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sonyxr77a80joled4khdrtv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my TV. The picture is amazing and sounds awesome. I would have wanted a better discount but with COVID I think it was good to get some savings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyxr77a80joled4khdr, Wow! Thanks for leaving us such a great review on the XR-77A80J! We are really delighted to hear you're satisfied with the incredible picture and sound quality this TV delivers. It sounds like we hit the mark with the A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Todd in WI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever owned! Once again Sony BRAVIA has made an amazing TV. The picture quality is out of this world !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blueray, That's really good of you to say. We are happy that you give the product a perfect rating! It's really wonderful to hear you are enjoying the superb picture quality and you feel this is the best TV that you've owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Go with LG!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok...I'm a LG OLED lover. I purchased this TV because of the display in the store. It was beautiful however when I got it home it's completely different. I look at the LG inmy bedroom compared to this in my living room and LG still looks better with everyday use. It looks great when playing 4k movies but the home screen and other movies look like a LED TV. Everything is great with my LG and i can't watch anything less anymore. I did my research and this TV and C1 suppose to have the same quality as a LG. I don’t believe it. I'm exchanging it and getting the old faithful LG again. You can't go wrong with their OLED. I'm sorry I tried to change. I did notice the sound is better but i purchased a soundbar to go with the C1 model. LG also has some extra benefits with the 2.1 ports that Sony doesn't have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    New Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Clarity and color are amazing. You can see every little detail. We are extremely happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ms365, Awesome! We're happy to hear that you love your new TV and that you find its picture quality amazing. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank for your purchase and for choosing Sony! ~Zarah Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77 Inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for 65" Sony and seeing this 77" blew it away, especially since price wasn't too much more. Great picture. And has Apple TV built in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin, Great! We're really glad you like the excellent 4K HDR picture of this incredible A80J OLED TV. We're also delighted to hear you are enjoying the superb features, especially the Apple TV built-in app and it allows you to access the Apple TV+, premium Apple TV channels, and buy or rent over 100,000 movies and TV shows within it. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Sony tv's and this one is the best yet!!!! The color and depth are unreal ........It is like sitting a theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SRCA, That's nice! We're really delighted you're happy and satisfied with the superb picture quality and overall performance of your new A80J OLED 4K Ultra HD Smart Google TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony makes a great OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV and buying/delivery experience. Excellent picture setup straight out of the box with decent sounding TV speakers. Well worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Thank you for sharing such an excellent shopping experience. We are really happy to hear your purchase went well and you are enjoying the outstanding picture quality out of the box as well as the amazing TV speakers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for sharing this awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying our purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and a clear, crisp picture (when the broadcast channel allows) . Great for the movie buff or the sports fan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pleased, We are thrilled that you are enjoying your brand new Sony 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77" Surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture Quality! I will say I am very pleasantly surprised by the excellent sound quality as well. I know I made the right choice in this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 196408da, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. It's really wonderful to hear you are very impressed with its exceptional picture quality and you appreciate the excellent sound quality of this TV as well. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Poor reflection handling but gorgeous picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and I really like the OS. Loses a star because of the reflection handling. When the screen is black or just a dark picture I see more reflection than video. I do have 3 large windows, but they're covered with room darkening blinds. Sadly I will have to exchange for an LED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulW, Awesome! While we are glad to hear that you like the picture quality and Operating System, we regret that the TV had to be returned due to reflections. This is definitely not the news we'd like to hear from you. May we contact you for help and get more information and help you out? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Case Number:
      Additional Information regarding your experience with the A80J



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Through my research, I feel this is a top of the line TV and the Black Friday price was also helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptainSafety, You definitely made the right choice with this TV! We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Bravia XR A80J OLED 4K HDR Google TV! We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for the amazing review and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Sony A90J 83 inch tv installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing that there is a blemish in the tv screen, but the technician found it…and said to replace/exchange the tv. A new tv will be installed in 4 days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salsadancer, Thank you for sharing your feedback on your experience using your BRAVIA XR A80J 4K HDR Google TV. We regret to hear that you had a display issue or blemish in the TV screen with the first Bravia TV you received. We hope that you will be able to enjoy immersive, engaging cinematic experience in your home once you receive the brand new replacement TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easily the most beautiful television I’ve ever pur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the most beautiful television I’ve ever purchased. The picture is pristine. Very easy to set up and use as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyA80J, That's great! Choosing this TV will definitely be worth it. We're happy to hear you like the exceptional picture quality and you find it very easy to setup and use as well. We're also thrilled you feel this is the best TV that you've purchased. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for this awesome feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv first 77 inch tv i everchad. You get great immersion. The only thing I would say is i miss the brightness of sony A90J i had and returned for this one. But this one is still very bright and has better depth in quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Legend30,

      Thank you so much for the 4 Star review! We are thrilled to hear you love your new A80J. We are also pleased you are satisfied with its incredible picture quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! No need for a sound bar, real life picture from every part of the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DKRRen, Wow! Thank you for this positive review of your new A80J OLED 4K Ultra HD Smart Google TV. We're glad to hear you're purchase went well and you're having an enjoyable watching experience on this great A80J. Good to know you like the excellent picture and sound quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess Sony_US