Customer Ratings & Reviews
- Model:
- XR77A80K
- |
- SKU:
- 6502608
Customer reviews
Rating 4.7 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not as good as it should be.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fantastc. The TV sound is ok but with the theatre add on system it is much better. However, i have a replacement TV coming. This one arbitrarly makes a loud noise and turns off and then back on but not to the same channel. It may not do it but once a week but it will do it 3 times in one hour!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard,
Thank you for reaching out to us. We're glad to hear you like the amazing picture quality of the A80K TV. However, we're sorry to hear that it will be replaced because of some issues that you are experiencing with the unit. This does not happen often and definitely not the buying the experience we want you to have. If you haven't yet, please check if the issue is happening on other input/source and Home menu. Performing reset on the TV may also help resolve if TV is making loud noise or rebooting. For steps, please try some solutions on this link https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80k/articles/00159487
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We do apologize for the inconvenience and thanks again for purchasing Sony. - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing OLED from Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing OLED from Sony, much better picture quality than LG and Samsung. I really can see any cons with this TV. Sony is also making better TV than any other brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MNOO,
Awesome! We are truly delighted to hear that you are satisfied with the exceptional picture quality of the XR77A80K compared to other brands.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in every way, this TV and actual operation is everything that I noticed in the store when displayed the picture is perfect and reliable and amazing for this OLED TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fredgf,
Awesome! We're glad to hear we were able to meet your expectations with your new TV. Your satisfaction with our product is our top priority. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mindblowing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic t.v. Never knew what we were missing. It is like being at the movies every time we watch something. Movies are so exciting and all the sporting events are unbelievable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelmN, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Contrast
Rated 5 out of 5 stars
Amazing contrast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great proce and works amazing in a darjer room. The contrast of the black makes it feel like a totally different experience from my last tv which was noN-OLED. So far very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinV, we're glad you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Incredible picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a Sony 900xf. Egg he at a great choice. The picture quality is amazing. Easy set up. Have already recommended this model to others!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJ23, Awesome! We're so glad you like the excellent picture quality of this TV and you find it easy to setup too. The A80K is a great choice for an upgrade. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 77" A80K and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful oled tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line tv beautiful colors bright and immersive best tv I've every had no regrets at all
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sonny 77 inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing has very clear picture no matter what andgle you stand. Cod on it is another level experience i honestly love this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAZZ, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Well, now I am totally spoiled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Over the last year I have swapped out almost all of the TVs in my house for OLED (one non OLED left Samsung QN90B) I had a 65" A90J in my lining room that was supurb , but decided I wanted 77". there is no 77" A90J (there is 83" but that was just too large I thought) So I bought the A80K and I am very happy. It is not quite as bright as the LG C2's or the A90J I have but it is bright enough for my moderately lit living room. I am very satisfied with this set... and it has the Google TV OS which I prefer to the LG OS or especially the very annoying (IMHO) samsung TIZEN
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregoryM, Thank you for the great review! We're very pleased to hear you like the peak brightness level and Google TV OS of your new Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
OLED is a significant improvement over the LED.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first OLED and WOW what an improvement! I had a Sony X900F 4K LED this one replaced. I thought the older Sony was good, but this one has much brighter colors, more colors and a lot more clarity. I actually love watching documentaries and travel channels now that take you to different locations in the world as it makes me feel like I am there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJMor, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this TV....great color, excellent size for my family room. Great picture quality at all angles! Super value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cazzie,
Thank you so much for the 5-star rating! We're really glad that your new TV perfectly suits your needs and expectations. Your satisfaction with the great colors, size, and superb picture quality of your TV is greatly appreciated. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth Every Penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation ! great product ! We are enjoying the programs , seems so lively. Color saturation is excellent. Like watching the tv whenever we are free.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KabitaD,
Many thanks for the 5-star rating! We're really glad your investment with your new TV is worth it. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture . Great Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was planning on buying a Samsung, but the picture of the Sony was superior to the nearest (but more expensive) Samsung. My only disappointment is with regard to "Smart" features. Samsung tends to be on top when it comes to technical advancement. Integration with Hue lighting is one such example.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WayneB, Thank you for taking the time to review the BRAVIA XR A80K TV. Use your voice to control smart-home devices throughout your home. Adjust room temperature, lighting, and more—just ask Google. Easily access all your favorite content and services hands-free. See 700,000+ movies and TV episodes, all in one place. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Quickly and easily enjoy your favorite videos, photos, games and more from your iOS or Android devices on the big screen. All your connected devices can be controlled with our smart remote. One-button-access to video-on-demand services brings shows and movies into your room in seconds. Our minimalist One Slate design with a single pane of tempered glass keeps you focused on the picture for truly immersive viewing without distraction. This BRAVIA XR A80K OLED TV looks and sounds beautiful, whether on a stand or mounted on a wall. An immersive OLED viewing experience with pictures and sound in perfect harmony, powered by Cognitive Processor XR™. For more details, please check the TV model at our support website (http://www.sony.com/esupport) for product specifications and features. Thank you for sharing this review. Jay
- Pros mentioned:Color
Rated 5 out of 5 stars
I don't know how I ever lived without it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned. The colors are so vibrant and the black is so dark you think the TV is off. I've rewatched movies and have noticed so many little details now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moose, we're glad you are enjoying the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A80K
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. I had 55” A90J and loved the experience that I had to get this 77” A80K. Only regret is buying it when it wasn’t on sale lol oh well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelM,
Thank you for the continued trust you have put in our brand! We're really glad to hear your enjoyable experience with your SONY TVs. Your patronage and satisfaction are what drives us to keep doing what we do. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks again for choosing SONY! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New 77
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv. When we watch sports it’s like being there. Our tv hangs on a swivel so we can see it at any angle. Picture perfect beautiful clear sharp picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanC, Awesome! We're thrilled to har you love the excellent picture quality, clarity, and sharpness of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this tv for eleven months and can’t say on thing bad. Best tv picture ever. It’s so clear it’s like being there in person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TBone,
Fantastic!We're delighted to hear your enjoyable viewing experience with your Sony TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Sony vs samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and good quality sound, but it frequently freezes and needs unplugged to fix the issue. I will definitely never by Siny again and stick with my Samsung TV's.
No, I would not recommend this to a friend - Pros mentioned:Color
Rated 3 out of 5 stars
Great TV, just not for family room.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Black and dark regions are true w/ no blooming Color is great out of the box and even better calibrated Minimal motion blur while gaming (PS5) Built-In apps work majority of the time and are fluid Cons: TV is too dark (especially in cinema mode) Reflection in bright room (requires downward tilt) Only 2 HDMI 2.1 ports Popping noises in home menu 4K vid sometimes displays green video (quality ctrl) Phone casting is subpar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MicroEnthusiast, Thank you for your honest review. For this, you can change the picture settings of the TV to your preferred setting. Please check our help guide link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
Also, best picture quality, do not expose the screen to direct illumination or sunlight also, avoid installing the TV in a room with reflective wall and floor materials.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I finally got my Sony OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Sony OLED but BB's customer svs rep talked me into the LG OLED. As I finished my purchase, I noted he had LG on his shirt. He explained that he is a BB employee, not an LG employee, but he felt LG was better. I left a little disturbed. So next day, I went to another BB store, and again an BB employee again with LG on his shirt (in smaller letters) told me LG was better. I had it installed, and was totally disappointed in picture quality. It was no better than the LG Nano cell I purchased some time back (although for not being an OLED, the LG Nano cell does produce a great picture.) I returned the LG OLED and finally insisted I wanted only the Sony OLED. What a difference in picture quality, better user-friendly streaming, and even the remote is easier to navigate. While LG is good, in my opinion, Sony is better. Even the Sony OLED sound quality without a soundbar was way better. I appreciate BB's easy return of the LG tv. They want a happy customer, which I am!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bred, We're glad to hear that you chose this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay




















