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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 904 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 904 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR OLED 10+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. We could not be any happier with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Web5, Wow! Thank you for sharing your fantastic experience on using your BRAVIA XR A80K. We're really delighted you are very satisfied with your purchase and you're enjoying the overall picture quality of the TV. It sounds like we hit the mark with the A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A GIFT TO MYSELF!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, especially the 77" size. Thought it may be too big but just right. My 15 yr old Sony finally quit working, so thought it was best to get another Sony which would hopefully last for another 15 yrs. I am not disappointed. The picture is fantastic. Since I am older than most and have some vision issues, the larger size is easier for me to read the guide and closed captioning, plus it is more of a theatre experience, especially on my favorite shows and movies. The Total Tech guys were fantastic with the mounting installation on the wall and setting it up. This was definitely a gift to myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaycee, Awesome! We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV are the best!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV is exceeding my expectations. I have owned several Sony older models and the one I purchase back in 2018 began having issues from a family member breaking it. I wanted to upgrade to an OLED and initially I went outside of Sony with the LG G2, yes it’s ok, but for was more money, I did not like the remote, menu, operating system etc. This tv has basically the same look but a few less features (a couple less 2.1 ports) and a few other things that I won’t or can notice, but the picture is spectacular and awesome. I haven’t quite dialed in all of the settings as we are going to be putting this into a new renovated living room shortly, but right now it’s in a stand and it’s amazing. Sound is great as well. We saved a huge amount of money. Go Sony all the way!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryG,

      Thank you for the 5-star rating! We're glad you like the picture and sound quality of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate the loyalty and thank you again for supporting Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality picture on a TV that we've ever had!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomL,

      Amazing! We are so happy to know your satisfaction with the incredible picture quality of our XR-77A80K.

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture and watching sports is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NOmoreGS, we're glad you are enjoying our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture quality. I recommend buying the sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sunny, We're very grateful for this positive feedback! Good to hear that you appreciate the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience
      Thanks for the recommendation. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The color and brightness are great and the blacks are true black. Decent size TV, but if you have the money, I would go with their 83" version. This is a great first OLED TV though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oxtor, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Outstanding Sony TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy from the beginning of my purchase to the end result. All staff from the store to the appointment to have my Sony hooked up was off the hook-fantastic! It is so clear and just beautiful on my wall! I will be buying all of my electronics from Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryB,
      Awesome! We're glad to hear your enjoyable shopping experience. Your satisfaction with your new SONY TV is greatly appreciated. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony, Sony, Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful! 4K movies, WOW! The 95 mini-led Sonys seemed to be a little brighter, but this oled is GREAT for my needs. Picture, sound, capability! I have owned many Sony televisions and a whole line of Sony products over many, many years. Sony BetaMax vcrs, headphones, receivers, speakers, VHS vcrs, turntable, Playstations, cameras. Only had ONE complaint where Sony was concerned, but the concern was not Sony’s fault. Sony customer service COMPLETELY went beyond the call! Customer service/assistance is second to none! Whole-heartedly recommend Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaleT, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77" OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my first generation 4K LED 65" with this Sony - 77" class BRAVIA XR A80K 4K HDR OLED TV. Because I wanted the most vibrant picture with the darkest blacks, I chose OLED and I'm NOT disappointed at all! Beautiful stunning picture and Sony delivers with well-built in sound. You'll want to look into a sound bar system to give you that true home theater experience. Sony went with the Google OS so it was super easy to reconnect all my favorite streaming services. OLED doesn't handle glare from lights or windows as well as QNED but I think the OLED is a better picture so do your research.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyOLED, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    An all around amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV - brilliant picture, amazing colors, and great sound. While we love the TV with 4K content, I was surprised at how well it upscaled regular cable TV content. An overall great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChipN, That's fantastic! Thank you for sharing such an excellent experience so far on using your new BRAVIA XR A80K. We are thrilled to hear that you are satisfied with your purchase and you like the very good upscaling performance of the TV. Whatever the content or source, you'll enjoy entertainment close to 4K resolution with XR 4K Upscaling. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressive TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding, especially when dark. Only negative relates to slight glare when light shines into room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricR, Thank you for taking the time to review the BRAVIA XR A80K TV. This TV includes a light sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it in dark ones so you get the perfect view. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 77" Bravia HDR OLED tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific picture and amenities, we absolutely love this tv. darks are very dark, beyond a doubt the best tv out there in this price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethF, we're glad you love the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Experience worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Samsung 7 series LED TV and were initially quite hesitant to buy such an expensive TV, with the LG C1 being our option, however we are glad we went with the Sony even with the price premium. The picture quality is amazing as is for an OLED, and in the dark it is a perfect home theatre experience. Even during bright days the TV doesn’t seem dull which was a big concern with OLED. We were especially surprised from the sound quality of the in built speakers. Our previous TV was paired with a soundbar but for this one the the built-in speakers were good enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi theunrealgeek, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You'll be Happy! Fantastic Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally gave up our 15+ yr. old 65" DLP. Yes DLP... that always had an awesome picture. The contrast, colors, and brightness are mind blowing on this screen! It's been a couple of weeks, and I keep saying out loud how awesome this picture is, especially when viewing 4K. Pros: > 77" screen is awesome in our livingroom and sits about 18' from our couch > The screen is very bright - no worries for those wondering if they should get the QLED > Motion is processed very well by Sony's XR Bravia platform Cons: > Volume control does not respond instantaneously when increasing or decreasing volume. I suspect this is a firmware issue that Sony needs to correct

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffTech, Thank you for sharing this wonderful feedback! We're thrilled you like the contrast, colors, brightness level, size, and overall features of your Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    jim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good replacing open box 2/18 like the set but it had a dent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG,

      Thank you for the review and we're glad to hear you like the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Contrast, Oled

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV, truly one of the best. The OLED really makes a wonderful difference, it’s one of the best difference in contrast that I’ve ever seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVperson, we're glad you are enjoying the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Check your internet before you buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with good picture however my internet spped is not fast enough to get the best picture possable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete, Thank you for taking the time to review the BRAVIA XR A80K TV! To improve the performance of the TV, please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.

      With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture sounds good easy installation definitely something I would recommend friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasB, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA OLED TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY OLED Delivers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Pioneer Plasma TV since 2009 but has not found a 4K TV with similar caliber color accuracy and black level in the comparable price range. This SONY OLED finally fits the bill. Regular 1080P content looks as good as the Pioneer plasma and 4K HDR content really feels like watching in a movie theater on this 77 inches screen. I am glad that I opted for 77 rather than 65. Even though Sony uses LG panels, their processing produces better fidelity. And Google TV software is better than WebOS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xman, Awesome! We are so glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US