Customer Ratings & Reviews
- Model:
- XR77A80K
- |
- SKU:
- 6502608
Customer reviews
Rating 4.7 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and works well for gaming also IMO. Would definitely recommend for rooms big enough
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after weeks of research on the web and looking a various appliance store's I found this model and it does not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeSmith7, Congratulations! We're glad that you are satisfied with your purchase. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Bigtv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great sound the colors are beautiful and the 77 inches covers the wall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigtv, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Ewww that picture!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded to this television for our podcast studio and paired it with a PS5. The only thing we have to say about Sony is… Long Live The King.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MysteriousRadio, We are glad that you like your new Sony BRAVIA 4K smart Google OLED TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony OLED 77
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent OLED tv. Colors are vivid and the images look great even in bright rooms
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pabs,
Thank you for the 5-star rating! We're glad you like the color quality of the televsion. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this TV! This is the first time I’ve ever bought a TV that I’ve brought home and I feel like the picture quality is the same at my home as it was in the store. A few weeks earlier I bought an 85” Samsung Qled and was disappointed. I returned it and bought this TV. The difference is night and day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BulletproofPig, We're glad that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
We were blown away by the quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a plasma tv that we loved for its quality. When we saw these oled’s in the store we were blown away by the quality. When we got this one mounted the furst thing we did was check out some uhd video options. Stuff we had seen previously just came to life with the enhanced quality of this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryB, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay
- Cons mentioned:Price
Rated 3 out of 5 stars
Just so-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I don't see much of a difference between this top of the line Sony and my old Samsung (which I moved to another room). I paid extra for OLED and could have gotten similar results at 1/2 the cost.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BobbyShoggy, We take all user input seriously and will make sure your comments reach the appropriate person. Please make sure your BRAVIA is up-to-date by performing a software update: https://www.sony.com/electronics/support/articles/00119543. The updates include key features, applications, bug fixes, and feature improvements. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. To know more about the useful features your TV has, you may find this link helpful: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-11.html. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a circa 2018 master series Bravia that got cracked by some careless Switch bowling. It’s been excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
Thank you for the 5-star rating! We're sorry to hear what happened on your other BRAVIA TV. This is definitely a great choice for a TV upgrade. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
I want to love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this TV, but I feel it is not as intuitive as our LGs. I'm slowly learning the format, but I am not 100% in love with this TV and potentially would switch back to an LG in the future.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoelleA,
Thank you for your time writing this review. We're sorry to hear we were not able to meet your full expectations with the features and difficulties that you are having with your A80K. We always strive to deliver the best quality with our products and always aim to provide the best experience to our customers. We'd like to help and do the best possible for you.
May we contact to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate you and thanks again for purchasing SONY. - Kris
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! The color is beautiful and the picture is so clear and sharp
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeneF, We're glad to hear that you love this BRAVIA XR A80K TV! With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV with a great picture. Excellent blacks with no bleedout. Good sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vernonn, We're glad to hear that you are happy with this TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Incredible 3D like picture quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia XR A80K is leaps ahead of any of the competitors. I was originally going to buy an 85” Sony LED TV, but nothing compares to Sony’s OLED TVS. So I sacrificed size for picture quality. 77” is plenty big enough! Images pop so much it’s almost like watching 3D. The only other tv thats a close rival is LG OLED panels. I love Sony’s products so I decided to buy this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nathometheatre, We're glad to hear that you chose the BRAVIA XR77A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Best Big Screen Ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and depth. Fantastic picture. Best big screen ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisU, Amazing! We're thrilled to hear you like the depth, color, and fantastic picture quality of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Upstairs TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to navigate and adds a new dimension to movie watching
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Envy, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay
- Pros mentioned:Picture qualityCons mentioned:Screen
Rated 1 out of 5 stars
Nice TV, but picture died.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the screen flickered and went black in two weeks. The red light at the bottom keeps blinking red, indicating there's a problem. It had a great picture until it died. The Geek Squad is coming out in 2 weeks to take a look at it. It's unfortunate it takes so long for a service appointment, but I'm glad they'll look at it. I expect it will need to be replaced.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JimR,
Thank you for your time writing this review. We're sorry to hear what happened on your A80K TV. This does not happen often and definitely not the buying experience we want you to have. All Sony products are manufactured to the highest level of quality control for the specific features for any model before distribution for sale. Please contact your dealer/BestBuy, if you suspect any damage or defects with your unit for exchange.
If you have concerns or need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and thanks again for shopping Sony. - Kris
Rated 5 out of 5 stars
Great gaming tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, especially with my PS5. Finally being able to play at 120hz is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelG,
Wow! Sony XR77A80K BRAVIA TV plus PS5! Definitely you are enjoying your PS5 with the awesome image quality at 120hz. Thank you for your purchase and for choosing Sony! Enjoy! - Marco
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV Ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Hands down the best TV I’ve ever owned. The picture quality is superb for all uses, movies, gaming, television, streaming. The built in speakers sound great and the Bluetooth Audio output is a welcomed bonus. Best purchase I’ve made in a long time. Run a gigabit Ethernet internet connection directly to it and prepare to be amazed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeryHappyCustomer,
Fantastic! We are so happy to know your satisfaction with the exceptional picture quality, great TV speakers' sound, Bluetooth audio feature, and superb performance of our XR-77A80K.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for sharing your amazing experience with our product and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Mrs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I enjoy it. Color clarity is very good.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Consumer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Sony OLED is unbelievable. True blacks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyuser, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay




















