Customer Ratings & Reviews
- Model:
- XR77A80K
- |
- SKU:
- 6502608
Customer reviews
Rating 4.7 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony Bravia XR A80K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best television we've ever purchased. We used to buy the Sony brand but switched to Samsung. Now, back to Sony and this was the best decision!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungUser, Thanks for sharing your amazing experience so far with your new 77" A80K OLED 4K TV. You definitely made the right choice! We're thrilled to hear you feel the BRAVIA XR A80K is the best TV that you've purchased and it meets your expectations! Good to know you're enjoying the superb picture quality and overall performance. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. You're always welcome in the Sony family! Enjoy your new TV! -Jess
Rated 5 out of 5 stars
Great Product and Set Up Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really enjoyed our new TV! Benjamin, Clint and their team were great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cindy, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Rated 5 out of 5 stars
Great tv at great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv at a great value offered by BestBuy. The geek squad service was awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abrai, Thanks for the 5-Star rating! We're glad that you were attended professionally by the dealer. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! -Craig
Rated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll definitely will change from Samsung tv to Sony now on, it’s worth the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sander4518, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Cons mentioned:Screen
Rated 1 out of 5 stars
BROKE AFTER 3 MONTHS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Stops working after 3 months of use. Blank screen and light flashing red. Bestbuy repair initiated for over a month and still no news no replacement.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi March,
Thank you for choosing and purchasing our XR A80K 4K HDR OLED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! Install people were great! Easy to order in Ohio and install in Fla!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulV, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
Rated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV wouldn’t turn on after 22 months. Every time I tried to power it on I was met with 5 blinking red lights. Took it to a repair shop where they told me it was not repairable due to a defective OLED panel. A high end TV that cost me over $3k should last longer than 22 months. Very disappointed in Sony.
No, I would not recommend this to a friendRated 5 out of 5 stars
Top Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a champ. Dolby Vision and Atmos rock. First OLED set and it is beautiful. Works great with my PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tood, Great! We're glad that you are enjoying your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Rated 2 out of 5 stars
so disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it freezes often even we delete unused apps and updated regularly, so disappointed
No, I would not recommend this to a friendRated 5 out of 5 stars
Super good clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and super good quality. Had Sony 55” and upgraded to 77” .. very happy with the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chanti,
Thank you for the purchase and we're glad you like the quality of the television. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
Rated 3 out of 5 stars
Just a lac of info given to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, but after the fact, found out it wasn’t compatible with xfinity stream, I had to purchase an additional device (ROKU STICK) in order to use my cable provider, or wire and move my cable box. Wish I was told b4 purchasing. Plus opened credit account, was emailed a credit for opening account. Wasn’t told I had until Feb 4 to use. Should have gotten no interest instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobbS, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the xfinity app on your SONY unit. As the app is not available from the built-in Google play store, you need other option like using the external devices.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 5 out of 5 stars
Blue Ray Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.John Brown knows is craft ! He listened , understood, and showed me several choices at different price ranges .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorah, Thank you for taking the time to review the BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and product; delivered on time and set up as promised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Streetdoc, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase sound could be better, all in all happy with purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewTV, We are happy to hear you are enjoying the picture quality of this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy I have ever purchased. The set up service was amazing. I will forever be a Best Buy customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobcno, We're glad that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I am very impressed. Definitely happy. Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachV, We're glad to hear that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review! Jay
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture. Geek squad mounted it for me and it is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekC, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
Rated 5 out of 5 stars
Good and bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good install BUT have issues turning tv sound system and cable all on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jshot00, We're sorry to hear that you're having issue with the TV. You can refer to this link for more troubleshooting steps: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80k/articles/00200862.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Excellent colors, good blacks. Could be a little brighter but otherwise looks great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marvelfan221, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Rated 5 out of 5 stars
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good value I am impressed good buy and etc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawna, We're glad to hear that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay




















