Customer Ratings & Reviews
- Model:
- XR77A80K
- SKU:
- 6502608
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.
This summary was generated by AI based on customer reviews.
My Sony Bravias
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony Bravia - because I liked the one I bought a few months ago so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrandmaH, We're glad to hear that you purchased Sony TV's! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. We're looking forward to your next purchase! Thank you for choosing Sony! Jay
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv an love it. I’mynis in our second home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLEDTV, we're glad you love our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! ~Earl
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three words. A. May. Zing!!!! Really glad I went big…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raja, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay
Nice movie quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great tv, colora are great and blacks are better. Easy on the eyes and no glitching.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roberth, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv we are very happy with it!!!!!!!!!!!!!!! !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denise, We're glad to hear that you are happy with this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, I’m Very happy with my purchase from your store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Skippy, That's really awesome! We are glad that you are very happy with your new Sony BRAVIA smart Google TV. This TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're learning from our Smart TV and The Geek Squad!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewTV, That's great! We are happy to hear that. Your new A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome addition to our home theater. Watching 4K movies is a blast!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarDog, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
Sony - 77" class BRAVIA XR A80K 4K HDR OLED TV O
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional to say the very least! I will recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kobby, We're glad that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
Larger than life TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fantastic. Now we are just waiting to get our internet working again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey JudyM,
Fabulous! Thanks for the perfect star review! It is really lovely to hear your satisfaction with the superb performance of the XR-77A80K.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for your purchase and for choosing Sony!
- Romeo
Sony OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an awesome upgrade vs other Sony models. Expert staff was a big help!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marshallminispeaker, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
Great Black Friday Pirchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!!!! Only gripe is for an OLED…. It’s not as bright as the LG. But still very happy with the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JesseY,
Awesome! We're glad to hear that you're happy with your purchase.With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
MYSONY77
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high quality TV. Highly recommend it BUY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MYSONY77, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Best TV Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great Product I would recommend it to anyone looking for a new TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DewayneO, We are glad that for you, your new Sony BRAVIA 4K smart Google TV is the best TV ever. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. You chose the best brand. Thank you for trusting Sony! Vincent
Sony :)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.………………Love it best TV I bought sony is the best tv for disney movie……..
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! Thanks for commenting, Great! We are thrilled that you love your new XR-77A80K. We are also delighted that you are having an enjoyable viewing experience with this TV.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for the perfect star review and for choosing Sony!
- Romeo
The Squad is Geek #2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice delivery and setup. No mess and easily gave usage instructions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EarlHeel,
Very nice! Thank you for the purchase and we're glad to hear that you like the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.Thank you for choosing Sony!
-David
Next Gen. Turner doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wouldn’t recommend this tv tuner for the next Gen. worked for a few days then it just stopped channels didn’t come in unless you waited 2-4 min and the extras don’t function. This was a real disappointment as I use antenna to watch tv and was looking forward to the next gen experience. Sony customer service had me return the first one to exchange for different tv as maybe it was defective but no difference. Not worth the money spent!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi techman, we regret to hear that you're having the same issue with your second TV. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Case Number:
Additional Information regarding your experience with the A80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Decent but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is decent. Not great though. The screen pixelats regularly. I'm not sure if this is due to having a 77" tv or just the TV itself. The remote is super slow to respond and I typically have to press buttons more than once to get them to do what I wanted. I bought the A7000 sound bar to go with it and when I change the sound it is also super slow to change. Typically it goes way past the volume I tried for and I have to readjust after. I paid much less for a competitors TV and am much happier with it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam,
We're sorry to hear about your issue with this TV. We apologize for the inconvenience. In this case, we recommend following the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80k/articles/00200862.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony 77"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing display. May be best I ever had. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxxton, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for the recommendation! Jay
Good one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet figure out all the features/difference. But so far so good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunils, Thank you for taking the time to review the BRAVIA XR A80K TV! With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay