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Customer Ratings & Reviews

Your price for this item is $2,849.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 904 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lamborghini of TVs, hands down the best tv I’ve ever bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goose, Awesome! We're thrilled to hear you're enjoying the BRAVIA XR A80K TV! With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is so good .. everything you want in a TV. I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babacute, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super just love my screen everything about it, excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceB,

      You made the right choice with the Sony XR77A80K! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and geek squad setup went above and beyond.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pookie2022, Thank your the perfect rating. We're glad that you are attended professionally by the geeksquad. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV. -Craig Sony_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv and it looks really good but it’s very pricey. Go with a cheaper tv. Same difference.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Made4ABoss, Thank you for taking the time to review the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      In any case that you need our assistance, please chat with us from Sony’s e-support webpage. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Happy Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the TV they did a great job on install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dman,

      Awesome! We're glad you're happy with your new Sony television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Sony 77”tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the tv one of the employees recommended it and also didn’t tell me it was an open box just it was on clearance. I have to turn the volume up to 40 to hear and the color isn’t as great as he told up

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't out perform the A80J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the mat finish. The upscaling is just ok. IMO this is a step down from the A80J

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi A80K, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your review! Jay Sony_US

  • Rated 3 out of 5 stars

    Screen view could have been much better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent display but I would have loved the Infiniti edge or at least silver edge so it’s less visible. There is another few millimeters of black boundary on the sides and a bulky black line or boundary on the bottom which makes the size of over an inch of black screen line at the bottom which looks terrible

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imran, thank you for choosing and purchasing our newest product! We appreciate your feedback on the design of the XR77A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love oled is the best from sony ❤️ amazing picture so real

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyroneY, We're glad to hear that you love this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice but check out Lg C1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality but does not compare to the LG C1 family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Samsung75, Thank you for taking the time to review the BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience.

      In any case that you need our assistance, please chat with us from Sony’s e-support webpage.

      Thank you for choosing Sony! Jay Sony_US

  • Rated 1 out of 5 stars

    Circuit board

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 1/2 years and the circuit board went out. You would think as much money you pay for it it would last alot longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Do It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this October 8th, 2022. It’s now December 17th, 2023. It’s dead and useless, search “red blinking light of death” before you purchase. Do what you will, dear reader, but I will not buy Sony TV’s ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Housewarming Ruined.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible third party company dropped both of my 77” Sony televisions multiple times. Ultimately I had to refuse delivery. My house warming is in a few days and now I’m left scrambling. Most disappointing experience from BestBuy to date.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not truly happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble from the install , they sent another person out .. he wasn’t a happy person and showed it while he was hear… cause a damage to my cabinet .. not sure I would recommend your company ..your date of purchase is wrong

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Samsung that was less money and picture seemed better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi b1234, Thank you for taking the time to review the BRAVIA XR A80K TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review. Jay Sony_US

  • Rated 4 out of 5 stars

    sound doesn't work rightg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, mounting is great. Soundbar and subwoofer don't work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 83’ inch and 77’inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture’s not bright. But still alright,but the price is ok.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoG, We're sorry to hear that you're having concern with the picture quality of this TV. We apologize for the inconvenience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage. Thanks for choosing Sony! Jay Sony_US

  • Rated 4 out of 5 stars

    Sony 77" bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nit had it installed yet. Nov is install daye for geek squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kauper, Thank you for taking the time to review the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review! Jay Sony_US

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the positive things said about this tv were true, I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrAcula, We're glad to hear that you love this TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US