Customer Ratings & Reviews
- Model:
- XR77A80K
- |
- SKU:
- 6502608
Customer reviews
Rating 4.7 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color, and OLED display of the 77" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV. They describe the picture quality as fantastic, with excellent clarity and vibrant colors. Customers also appreciate the deep blacks and top-tier contrast of the OLED display. However, some customers find the TV to be expensive and express disappointment with the installation service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, does really well with dark pics and shades of black. Doesn’t do well with glare though.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TDI77,Thanks for the 5-star rating! We're glad that you love the picture quality. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. As for the glares, this TV includes a light sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it in dark ones so you get the perfect view. Hope this helps. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture qualityCons mentioned:Price
Rated 5 out of 5 stars
Robert Hyatt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this Sony TV is great. Love the picture quality. Price is a little high but you got to pay for quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertH, Choosing this TV will definitely be worth it! Thank you for choosing and purchasing the 77" A80K Sony OLED TV. We are happy to hear your purchase went well and you appreciate the excellent picture quality and overall performance of the TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the BRAVIA XR A80K. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your awesome feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
77" Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture, great color, sound excellent, over all a good TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimE, Thank you for giving the A80K a perfect rating! We're thrilled to hear you like the excellent picture quality, vivid colors, and great soudn quality of your new Sony TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Oled!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, picture is awesome. Sound is great. The remote is way to use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickS, Thank you for the amazing review! We're so glad to hear you like the superb picture quality, great sound, and intuitive remote control functions of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
don't know till you see lcd to oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.moving from a lcd the blacks are amazing and love the clarity of colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ksq711,
Many thanks for the 5-star rating! We're happy to hear you love the black level, clarity, and colors of your new TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Best TV Ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding!! Best TV have ever bought. Beautiful picture and very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveM,
Perfect! We're really happy that you found the best TV that matches your needs and expectations. Nice to know you are enjoying the outstanding picture quality and ease of use with your new TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony, always a great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, really works well in our low light room. Very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandralM, Excellent choice! We're also happy to hear that you like the picture quality. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! - Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. All colors are really vivid and blacks are sharp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonitorLib,
Perfect! We're glad that you are pleased with the exceptional picture quality of your new TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV although pricey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a really good picture and sound, but should for the price point. Not even using a sound bar with it at the moment. It took a bit to get used to the menu as I had never used a Google TV menu. Would recommend the TV if you have enough viewing room. We have it in a family room that is open to the kitchen. From the stove to the TV is about 35 feet and looks / sounds good from even that distance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, We're glad that you are enjoying the picture and sound quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BIG Difference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a 55 inch Sony OLED to the 77 inch Sony OLED. It makes a BIG difference in my living room. The action adventure movies come to life on the screen. We love it. We had the Geek Squad install it. The two guys were very efficient. They took their time and did it right. Would highly recommend. We added a Sony Soundbar so I can't evaluate the TV sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HazTaz, we're glad you are enjoying your new TV! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing SONY! ~Earl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding very pleased. Outstanding picture, brightness and color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryB,
Perfect! We're glad that you are enjoying the picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony OLED picture is amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've not had this TV for very long and I'm just getting used to it. However, the picture is very clear and sharp. The TV fitted onto the original mount I had for my earlier Bravia 55in TV, luckily the TV has adjustable mounting points which worked with my older mount which was a relief. I'd recommend the OLED technology, even if it is a bit more expensive, the picture is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Cockneywanker! We're glad that you are enjoying your new Sony TV. We appreciate that you'd recommend this TV to others. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently had this model installed and it is Fantastic, we had a Panasonic Plasma and the quality of the Sony A80K Bravia is outstanding, would recommend anyone looking for a upgrade, this is the 4K TV to get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A80K, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Enjoying my TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, love movies with space scenes and western movies with scenes of mountains. The movies on this tv almost make you feel you’re at the movies. I will look into to buying a speaker bar and sub woofer to give more clarity for hearing talk. When watching some channels I have to increase the volume to hear some tv shows. Great overall tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HowardF, we're glad you are enjoying our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony is a #1 brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned several Sony televisions over the past 40 years. Sony puts out quality products and this television is an excellent model. The picture is as high of a quality as you would expect from a top of the line manufacturer such as Sony. The combination of the television and the sound bar makes for a very enjoyable listening and visual experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RockGuy, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect but still Giving it 5 stars. Picture visual quality is the best I’ve ever experienced. 24p plays good for the most part but that is my only gripe. It works great in summer scenes but as soon as it tries to pan on a bright screen, it judders. And I use an Apple TV because the apps usually only push out at 60hz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrellM,
Thank you for the 5-star rating! We're glad to hear you are enjoying the amazing picture quality of your new A80K TV. We're sorry to hear some issues that you are experiencing with the unit. Please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements. You may also find these article links below helpful:
"Troubleshoot picture-related issues":
https://www.sony.com/electronics/support/televisions-projectors/articles/00032635
"4K HDR: Experience high quality picture with your 4K TV":
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80k/articles/00245141
In case you need help with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! - Kris
- Pros mentioned:Oled, Picture quality
Rated 5 out of 5 stars
Nothing but Oled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inwouldnt buy any TV unless its an OLed. Beautiful tv, the right size
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BDOGG, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Impressive TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The a80k is an excellent TV. Sony took everything that was great with the previous model, the a80j, and made it better. Screen uniformity, brightness, processing and sound all improved. They also made the OS much less buggy, it’s a lot snappier than the previous versions of Google Tv. Buy this TV, you will not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanB, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
much needed upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its perfect, great picture and color! the upgrade we needed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaC, we're glad you like the picture quality of our product. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
OLED There is a difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome picture and was easy to put together
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseyWales, We're happy that you like the outstanding picture and you find it easy to setup. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess




















