Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Really like Sony

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a Sony large screen TV. I have always bought Samsung. The new Samsung 2024 NEO QLED model didn’t work so well for me, so I bought my first Sony and I have loved it. The OLED picture is wonderful. All of my electronics worked well immediately, my TIVO Edge, my Verizon DVR, my Nvidia Shield, and my Samsung Blueray player. My older SONOS sound bar took some work to get it working with the Sony remote. I had to turn off Bluetooth, because my sound bar only used infrared. The Sonos sound bar started working with the Sony remote immediately. The Dolby digital works extremely well with my Sonos sound bar, Sonos sub and two Sonos Play One speakers in a surround sound configuration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBennett, That's awesome! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Color is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and clarity is everything we expected. Te remote is not as user friendly as we are used to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SouthernGent,

      Very nice! We're glad to hear that you like the picture color and clarity of the TV. Your feedback is noted. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Big Screen prior to the Super Bowl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything is perfect about this TV. Every manufacturer should consider the various remote controls with which their TVs may have to interface. Not a knock on Sony at all. An example is turning off voice announcements of program content while using the channel guide. The internet content provider's remote should be considered if it overrides the television's remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KirkW, We appreciate the feedback. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US