Customer Ratings & Reviews
- Model:
- XR83A90J
- SKU:
- 6456201
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 83" Class A90J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its colors and clarity. The TV's brightness and sound quality also receive positive feedback, contributing to an immersive viewing experience. While some customers find the price to be a drawback, many believe it is justified by the outstanding features and performance of the TV.
This summary was generated by AI based on customer reviews.
Wow, what an item!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sure tickled my fancy. I’m a tickle toon tycoon, baby!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Humpteedumptee, We're happy to hear that you are enjoying your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin
nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv i like it. had to get use to the google format but i like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rasean12457, Great! We're glad that you are enjoying your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! Erin
The Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best 4K Oled Tv for 2021, I bought 2 from BestBuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We're thrilled to hear that you are enjoying the picture quality of your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin
TV PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Sony OLED out there. Go for the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVCRAZY2022, Good to hear that you are enjoying your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificent viewing experience. Makes feel you in the event.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Display, Wow! We are thrilled to hear that you are enjoying your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! Erin
Sales topnotch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very knowledgable. Pick up was flawless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Limbo, Excellent service! We're sure that you will love this TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Not so smart
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Sony that we have had the same problem with. The picture is great and when it works it is wonderful - that is where it ends. Will not hold the internet connection - why am I buying a smart tv if it will not connect to the internet? I know it is not my wireless set up as everything else works fine. So dissappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lifesaver, While we're glad you like the amazing picture quality of this TV, We regret to hear you're having an intermittent internet connection issue. This is usually not the case for our TVs nor the experience we want you to have. If the Wi‑Fi signal on your Google TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/articles/00184183
If you're unable to resolve the issue, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
A90j
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting to be installed. Overall opinion from in store observation is that the unit offers an overall premium user experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A90j, thanks for your feedback. This TV will give you an overall premium user once installed. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin
Wrong bracket
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold a bracket that was too small for this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
Thank you for reaching out to us and we do apologize for the inconvenience. May we know if you have contacted the store where the bracket was purchased? If not, please contact them at your most convenient time so they can replace it for the correct size.
Also, the XR83A90J works with any VESA Complaint wall mount bracket with a screw hole pattern 15 3/4 x 15 3/4 in (400 × 400 mm). For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals. Wall mounts come in many shapes and sizes. The various shapes and sizes are meant to try and meet the performance needs, space or wall requirements, desired styles and safety. For more detailed wall mount specifications and Sony recommended wall mounts, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors/articles/00124300
We appreciate your feedback and thanks again for purchasing Sony. - Kris
No comment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok, but I’m not so empress with the product.the brightness must improved….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoG,
Thank you for your time writing this review. We are glad you like the A90J TV. However, we are sorry we were not able to meet your full expectations with the brightness of the TV. Allow us to help make this a better experience. Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. You may check this link on how you can adjust the picture settings to your preferences and enhance your viewing experience: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a90j/articles/00263533
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. We appreciate your feedback and thanks again for purchasing Sony! - Kris
Tv Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv just a tad bit underwhelming for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willie, Great! We're glad that you like your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Erin
Picture quality and color not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the quality of the picture or color. Grainy pic and color was overexagrated in many cases. We did n't like and returned it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LongTimeCustomer,
Thank you for choosing and purchasing our BRAVIA XR A90J.
We are sorry to hear that the picture looks grainy and had to be returned. This is definitely not the experience we want you to have with our premium TVs.
You can configure the display settings that adjust the picture quality. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
Reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/07_08.html
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still does not work as advertised. I have been calling Sony now on issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RonC,
Thank you for your time writing this review. We're sorry to hear we were not able to meet your expectations with your new TV. This is definitely not the experience we want you to have. To better assist you, could you provide additional information of the issues that you are experiencing with the TV and case number. We'll check it right away and will do the best possible for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Could Not Do Negative Star!!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be the worst purchase ever!!!! After only 2 weeks of owning this TV a large white line appeared across the entire screen. Now going on 8 months back and fourth with SONY customer service still no replacement. This is no reflection on BEST Buy but SONY and their customer service are horrible!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RandallH,
Thank you for bringing this to our attention and we do apologize for the inconvenience. Sony takes all such reports seriously and will investigate appropriately. May we know the case number so we can review your file and do the best possible for you?
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We're very sorry for the inconvenience this may have caused you and hope to speak to you to resolve this matter. - Kris
Looks great, operates terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks great but the interface is garbage, it freezes 1ce or 2ce a week and the only way to fix it is to unplug it from the wall. Changing menus is slow and clunky, adjusting the volume is slower.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JacobW,
Thank you for reaching out to us. We're sorry to hear some issues that you are having with your TV. Allow us to help troubleshoot the problems. Please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements. Please use this link as your guide to troubleshoot if your TV hangs/ freezes or remote is slow/unresponsive: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a90j/articles/00200862
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Sony Masters TV malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is inoperable out-of-the-box. I am very disappointed with the Sony quality management of this high end TV!! I would expect to be remunerated for my trouble and time!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bda1959nc,
We regret to hear about your experience with the unit is not working as intended out of the box. This is usually not the case with our premium TVs and definitely not the buying experience that we want our customer to have. We would like to know a little bit more detail about the situation you faced with the TV and turn this into a better experience.
For troubleshooting information, refer to this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a90j/articles/00200862
We want to make sure you get taken care of. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
- Pros mentioned:Black levels, Picture quality
BJ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, colors are awesome, blacks are best we have seen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WRJr,
That's great! We're glad to hear that you like the color picture quality of the TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Know this before you buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV, however, the picture you see in the store in NOT what you will see at home. Only the programs and movies that are 4K will give you the picture you see in the store. That said, the picture, when watching non 4Ki is VERY good, very clear with good contrast. I would recomend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynB,
Thank you so much for the 5-star rating and recommendation! We really appreciate you like the picture quality of your new TV. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing SONY! - Kris
Talked into a product , i am sorry I bought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an LG and was talked into a Sony Wish I bought the LG
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TomP,
Thank you for choosing and purchasing our A90J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For further assistance regarding your concern, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Brightness, Picture quality
BUY THIS TV!!!! You will love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thr nee sony 95k and this TV and put them side by side. I immediately returned the 95k mini led tv. It is horrible. This TV is amazing!! It is very bright and the picture is the best i have ever seen. Period. The colors are and true to life and vivid but not fake like samsung. The OS is fast and responsive. I am do happy with this tv. I am watching marvel movies and it is like they have been remastered.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyfanedmond,
Thank you for a 5-star rating! We regret to hear we were not able to meet your expectations with the X95K and unit had been returned. However, we're really glad you love the A90J TV. Nice to know how much you are enjoying the amazing picture quality, brightness, vivid colors and overall performance of the TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! - Kris