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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $4,999.99

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 83" Class A90J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its colors and clarity. The TV's brightness and sound quality also receive positive feedback, contributing to an immersive viewing experience. While some customers find the price to be a drawback, many believe it is justified by the outstanding features and performance of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-490 of 490 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sony XR83A90J

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, amazing picture and sound. Expensive but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard, That's really good to hear. We are thrilled that you like the picture and sound quality of your new Sony BRAVIA OLED TV. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Just Wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great Service from Besybuy! I try to buy all my products thru them.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    LOVE THE SONY OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing and detailed. The colors are vibrant and beautiful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chrflgrl, We're glad that you are loving the picture quality of your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Another awesome Sony!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly the best yet from Sony! It is very easy to fall in love with this OED 4K HDTV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fun2Fly, we're glad you love our product! The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Fantastic Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is an utterly incredible display, huge, gorgeous, high contrast, surprisingly effective even with reflections on it. It's the center of my home theatre set up and has been delivering gorgeous movie experiences since setting it up. The fact that it is Android TV is a big win, VLC playing music in the background with Project M providing visualizations is utterly incredible. Best Buy also price matched the $2000 drop in price from when I bought it, which makes me feel very well taken care of. Overall a fantastic TV and a fantastic shopping experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cormac, Amazing! We're pleased to hear that you are loving the picture, features, and overall quality of your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great Set, questionable pricing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Absolutely. However, the pricing is overstepped. You can buy two 77" A80Js for one 83" A90J and have 97% of the same performance. Food for thought. The XR Cognitive processor is amazing though. No Doubt about it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronKing, Awesome! We're glad that you are enjoying your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to own. This transformed our living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Niyi, Awesome! We're glad that you are satisfied with your purchase. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    OVERPRICED & OVERRATED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED shows good picture quality but is overpriced & overrated. I have a Sony X91J & it shows just as good as an OLED. OLEDs are good tvs but definitely NOT worth the price. OLEDS are nothing but a modern plasma tvs so ignore the reviews that bash negative reviews

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntiLiberal,

      Thank you for taking the time to review the BRAVIA XR A90J OLED TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. XR 4K Upscaling accesses and utilizes a vast amount of data, analyzing patterns in scenes and recreating subtle details. XR Super Resolution detects individual objects in a picture and reproduces virtually real-world textures on screen. XR Smoothing creates smooth, natural 4K pictures as you watch, without the “banding” that can occur on other TVs. Scenes are reproduced with thousands of tones, shades and gradations, making them look incredibly real. With XR HDR Remaster, this TV can detect each object on screen, analyze its color and adjust contrast for even more realistic pictures.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the A90J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 1 out of 5 stars

    Don’t waste your money on this Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv on August 2022 and Today is 3rd time my tv is not turning on just Red Light blinking I spend almost $6k on this tv I recommend don’t buy this tv Sony is garbage Company

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amandeep, We regret to hear about what happened. This is usually not the case for our TVs nor the experience we want you to have. First, let's try to resolve this issue by following the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/articles/00153674

      If you are unable to resolve your concern after performing the troubleshooting steps, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR83A90J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    dont do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These reviews are from people owning less than a year. do not buy this product. sony does everything they can to not fix it when something goes wrong. dont make the same mistake i did.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeC, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. We need more details regarding the issue to best assist you.

      Please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Case Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A80K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Earl Sony_US