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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 262 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 85" Class BRAVIA 3 LED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the overall quality and size of the television, finding it a great value for the price. However, some customers note the TV's considerable weight and have experienced issues with the remote control's responsiveness. The large screen size is a significant positive for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 262 reviews
  • Rated 5 out of 5 stars

    LARGE Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was selected after we had purchased another one. They came and picked up old and delivered the new. This has "clear" picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cindi, we're delighted to hear you've chosen the Sony - 85" Class BRAVIA 3! This TV is the perfect choice for everything you watch, is exceptionally easy to use with a variety of all-in-one smart features for stress-free viewing. With a large screen, detailed pictures full of color and dynamic sound, everything you love feels so much more exciting. Thank you for choosing Sony and enjoy your new viewing experience! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything I wanted and expected. The color and the quality are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spot,

      Great! We're glad that you are enjoying the picture quality and performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great TV with small issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a great TV! At first it had its moments where it would just shut off by itself or have trouble loading the home page but that seems to have subsided!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoraM,

      Thanks for sharing your review and experience with the TV. It's unfortunate that you had issues with the TV's functionality. For optimum performance, make sure that the software version of the TV is up-to-date. Resetting the TV may also help resolve those issues. You may find these links helpful:

      https://www.sony.com/electronics/support/articles/00028577
      https://www.sony.com/electronics/support/articles/00159487

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store. Our new tv looks amazing and excellent picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizaP,

      Perfect! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had my 85” sony bravia delivered last Wednesday ( a week ago ) and now the tv has lines going through. One across and one from too to bottom. GET THIS, IVE GOT TO WAIT UNTIL MONDAY TO HAVE IT REPLACED! A week old and already went out. COME ON… I should’ve bought another brand

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jeannie,

      We sincerely apologize for the disappointing experience you've encountered with your new Sony K85S30 TV. We understand how frustrating it is to wait a week for a replacement of a product you were excited to enjoy. Your feedback is incredibly important to us, and we want to assure you that we will take your experience into account as we strive to improve our services and products in the future. We appreciate your support as we strive for continuous improvement. Thank you for choosing Sony.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Officer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv very kind person esly install little electric

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YakupT,

      Perfect! We're glad you like this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the best TV’s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Sony Bravia is one of the best LED TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorR,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very nice I love it this TV it's too big very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice I love it this TV it's too big very good picture sound music all things is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhmadnawidA,

      You made the right choice! We're glad that you like the sound, size, and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy Sony never regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv picture looks great purchased for basement love Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devon, Fantastic! We're extremely pleased to hear about your satisfaction with the amazing picture quality of your BRAVIA 3 and that it looks great in your basement. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty tv and great quality, awesome sound and fits

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaL,

      Great! We're glad that you like the sound, picture quality, and size of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice TV - frustrating set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and beautiful color. Set up was a bit much. Way to many set up steps with Google. What happened to easy set up?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottH,
      Thank you for sharing your thoughts! We’re glad to hear you’re enjoying the beautiful color and performance of your Sony BRAVIA 3 TV. We understand that a lengthy setup process can be frustrating, especially with all the steps involving Google integration.
      Your feedback is valuable to us, and we’ll make sure it’s shared with the team to help improve the setup experience. If you have any questions or need assistance, feel free to reach out—we’re here to help! please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 3

      Thank you for choosing Sony, and we hope we can make this the best experience for you! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price. But returned for a 85in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ttaylor,

      You made the right choice with the Sony BRAVIA 3 TV! We're glad that you like the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Exactly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, was super easy to set up and fits perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottS,

      Awesome! We're glad that you like the picture quality, size, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with no edge distrortion or viewing issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi princely,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best purchase from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service with knowledgeable insights. Will buy from Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie theater at home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Addition to our entertainment experience! Great quality and looks really good mounted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerrellJ,

      You made the right choice! We're thrilled that you like the picture quality and design of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t v . Best in class ! The bigger the better the picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinR,

      You made the right choice! We're glad that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loved this tv great purchase for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlesC, Thank you sharing your positive review on the Sony BRAVIA 3! We're delighted to hear that you and your family loved this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanks for your help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great picture. Good installation by geek squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllanR,

      Amazing! We're glad that you like the sound and picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, great picture and sound .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaB, Thank you for taking the time to share your experience! We're delighted to hear that you are enjoying your Sony BRAVIA 3 TV's picture and sound quality. Thank you for choosing Sony, and enjoy more viewing moments! -Maria Sony_US