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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 256 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 85" Class BRAVIA 3 LED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the overall quality and size of the television, finding it a great value for the price. However, some customers note the TV's considerable weight and have experienced issues with the remote control's responsiveness. The large screen size is a significant positive for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 256 reviews
  • Rated 4 out of 5 stars

    Little fustrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new tv, took it home from the store. Got it home and opened it up set it up and plugged in. Wouldn’t turn on, got flashing red light. Contacted customer service, was told they would ship me a new tv. The next couple of days called to verify appointment and was told they have no record of anything. Was super frustrated. Now I have an expensive paper weight. Was transferred to another agent and was told they will be shipping me a new one for exchange. Finally got the new tv. Now it works like it’s supposed to. Just wish this would have happened the first time. The last agent I talked to was super helpful and easy to work with. Handled all my concerns the way it should have been done the first time. After all that it now works well. The delivery guys were awesome and on time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmautotech, Thank you for sharing your experience with us! We sincerely apologize for the initial challenges you faced with your Sony BRAVIA 3 TV and any confusion regarding our records. We're thrilled to hear that all issues have been resolved, and you can now fully enjoy your Sony TV! Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony, nothing else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony brand has never disappointed! I have bought other brand electronics and had several good and bad experiences. I learned that having all of your entertainment components from the same brand makes it a breeze when syncing all of the devices. Awesome quality and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorL,

      Thanks for the 5-star rating! We're so glad to hear you're loving the Bravia 3 TV! Having all Sony products definitely makes it easier and better, we hope you enjoy your setup and we appreciate you sharing your experience. Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price, this was an easy decision to make. This is my second Sony TV and the picture is terrific, the sound is impeccable, and the Google OS is easy to navigate, once you get used to it. This display is impressive without breaking the bamk. I didnt necessarily need all the bleeding edge tech features, just a tv that would be immersive. This fit the bill perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jak97, Thank you for your 5-star review! We're thrilled to hear that you're enjoying your second Sony TV and that it has met your expectations in terms of picture quality, sound, and ease of use with the Google OS. We're glad you find the display impressive and that it fits your needs perfectly without breaking the bank. Your feedback about not needing all the latest tech features but still achieving an immersive experience is greatly appreciated. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the Sony Bravia TV, and I’m absolutely thrilled with its performance. This Bravia offers exceptional picture quality with vibrant colors, deep blacks, and crisp 4K resolution. The sound is rich, and the interface is user-friendly, making it easy to navigate. With smart features like Google Assistant, it’s both convenient and high-performing. A great choice for anyone seeking a premium viewing experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wentzville, Thank you for the 5 stars! We're pleased to hear that you are enjoying your Sony BRAVIA 3. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality Excellent sound Good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DiegoR!

      We are so pleased to hear that you are completely satisfied with the excellent quality and excellent sound of your new K-85S30 television. It's rewarding to know that you feel it offers such great value for the price!

      Your feedback is a wonderful validation of our commitment to delivering a premium experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, picture and sound. 85 fits perfectly wall mounted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkA!
      Thank you so much for sharing your feedback! It brings us great joy to hear that the quality, picture, and sound are standing out for you.

      The 85-inch BRAVIA 3 is designed to deliver stunning visuals with its advanced display technology and immersive audio experience, making it a fantastic choice for wall mounting. We're glad it's fitting perfectly in your space and enhancing your viewing experience.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Sony 85" Bravia Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 85" Bravia Smart TV.......absolutely wonderful. The color is great. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baby,

      Perfect! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for a budget tv. Easy to hang on wall with the help of one other person. I like the google tv operating system and the included apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewB,

      Thank you for your review of the BRAVIA 3!

      We're glad to hear you're impressed with the picture quality for a budget TV, and that you found it easy to hang on the wall—with a little help!. It's also great to know you're enjoying the Google TV operating system and included apps.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ok Tv Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a good picture but not as clear as other tv's we were looking at. Wasnt told that Sony doesnt stream with Spectrum and a few other apps we use which forced us to purchase another item to be able to stream our apps we normally watch. We went in for one tv and went out with a different tv the sales person said that it was one of the best tv and picture that the tv we were looking at wasnt such a good brand and was returned alot with issues. We have been back in the store a couple times since the purchase and other tv's a bit cheaper have a more colorful/vibrant picture then the sony we purchased.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamaraC,

      Thanks for sharing your review and experience with the BRAVIA 3. It's unfortunate that you were not completely satisfied with the TV. Picture quality may vary depending on the source content. You can adjust the settings of the TV to fine-tune the picture quality depending on your needs. Aside from connecting an external device for the app that you are looking for, you can also use the Chromecast built-in function of the TV to cast or display your favorite websites and app screens of your mobile device directly to the TV.

      Sony's commitment to customer satisfaction is our top priority. Your feedback is extremely important to us and is very much appreciated. Thanks again for sharing your review and we hope you will consider Sony for your future purchases.

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is the best. It looks great on my livingroom wall. The picture is pristine. It feels like you're in the movie theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaM,

      We are thrilled to hear you're enjoying the BRAVIA 3 TV! The 85-inch model is designed to provide an immersive, cinematic experience right in your living room.
      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony 85inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase was Awesome. The customer service team was amazing at getting us the best deal possible as well as making sure the tv would be delivered on time as promised. This is the reason why I’ve been with Best Bye as a Total Tech Support member for so long. They NEVER fail.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, RosalynW! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big and Bright!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Sony products. Nearly all of the devices in my home are Sony made. This is my first LARGE television and I'm still trying to get used to watching people who are taller than me. I've had this tv nearly a week and no regrets going from a 46 inch to an 85 inch. I've been trying to figure out the settings for this unit but it's rather difficult to find the manual---even online. The picture of this tv is really good. Other features are too many to mention here. This is a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElectricMan,

      You made the right choice! We're glad that you like the size, picture quality, and amazing features of the TV. Manuals and help guides are available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85s30/manuals

      Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Job Chesapeake Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to say thank you to the whole TV entertainment team at the Chesapeake Best Buy store. They informed me that my original TV that i ordered was on back order and tbey were willing to work with me with substituting for either a step up in television or a step down in a television. With both they were willing to work with me for both. I wound up going with a step down in TV so it balanced out with a soundbar and a sub.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuShawnM,

      We're truly heartened to learn that the TV entertainment team at the Chesapeake Best Buy store provided such attentive support during your purchase journey. We hope that you can get to fully enjoy your BRAVIA TV and its magnificent audio and video quality, alongside the rest of great features that makes it an amazing choice!

      Thank you for choosing Sony—wishing you a truly enjoyable day!
      DiegoV. Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. Highly recommend for purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaR,

      Awesome! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far I enjoy the size and quality, great brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Virginia,

      You made the right choice! We're thrilled that you like the size and performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than you expect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is what you would expect from a much more expensive tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyS,

      We're excited to hear that your Sony BRAVIA TV is delivering picture quality on par with much more expensive models! Thank you so much for your fantastic 5-star rating—the brilliant visuals and immersive display of the K85S30 are designed to truly elevate your viewing experience.

      Thank you for choosing Sony—wishing you an amazing day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchase review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it, I had bought an LG returned it within a day to buy this Sony. Best purchase yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior,

      Thank you for your amazing review of the Sony -BRAVIA 3! We could not be more pleased to hear it's been your best purchase yet and that it stood out even after comparing with another brand. With its stunning picture quality, immersive size, and advanced processing, the BRAVIA 3 is designed to bring every scene to life—and we're thrilled it's delivering that experience for you.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience at Best Buy! The staff was incredibly knowledgeable, friendly, and eager to help me find exactly what I needed. They answered all my questions patiently and provided useful recommendations. The checkout process was smooth and efficient. I truly appreciated the attentive customer service and personalized assistance. Highly recommend for anyone looking for great service and quality electronics!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH,

      Thanks for sharing your experience!

      We love to hear you're enjoying now your BRAVIA 3 and that the staff at Best Buy provided such excellent service—We're glad they helped you find a TV with excellent picture quality, sound, and many great features that we're confident you'll love!

      Thanks for choosing Sony, we appreciate your recommendation.

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    85 in. Bravia 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! The colors are very vivid! The screen savers are beautiful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaroldK, Great! We're delighted to hear you like the excellent picture, vivid colors, and beautiful screen savers of your Bravia 3. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the TV, high quality, great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElenaS,

      Thank you for the excellent 5-star review of the Sony BRAVIA 3. We are very pleased to know that the TV is hitting the mark for both high quality viewing and great sound performance!

      We appreciate you choosing Sony.

      Best regards,
      Dominick Sony_US

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