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Customer Ratings & Reviews

$1,999.99
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Comp. Value: $2,399.99

Customer reviews

Rating 4.8 out of 5 stars with 151 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the 85" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025), particularly regarding its picture quality. Many reviewers highlight the great picture quality. The size is also appreciated, with some finding it suitable for specific room dimensions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 151 reviews
  • Rated 1 out of 5 stars

    Sony NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever purchasing a Sony TV, I thought for the purchase cost I would be receiving top quality. After watching the TV it goes into a loop, only displaying the Sony logo, I checked the software, but apparently this is a known issue. Hopefully Best Buy will stand behind this sale.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieG,

      We are deeply sorry to hear about the boot loop issue on your new BRAVIA 5. To resolve this, please first perform a power reset by unplugging the TV for two minutes and then plugging it back in; if the logo remains, perform a forced factory reset by unplugging the TV, then holding the physical Power button on the unit while plugging it back in until a white or green LED light appears. If these steps do not break the loop, please contact us directly so we can immediately assist you with a resolution under your manufacturer's warranty.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony succeeds again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. My husband had been eyeing an 85" tv for the living room and this one checked all the boxes. My only "feedback" on it that's worth noting is the remote doesn't light up- at all. Not a deal breaker in anyway but when you're in a dark room trying to remember where the button is, it can be a bit tricky. Colors are fantastic, interface is great - definitely worth the splurge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bella,

      We’re thrilled to hear the Bravia 5 Mini LED is the perfect "bang for your buck" for your living room! We appreciate the feedback regarding the remote; while this model includes our standard remote to maintain that excellent value, you can actually use the "Sony | BRAVIA Connect" app on your smartphone to control the TV with a backlit interface in dark rooms. It’s wonderful to know the colors and interface have made the splurge worth it for you and your husband.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Bravia 5 for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV’s picture is gorgeous. Setting it up was a breeze, the menus are easy to navigate. The black levels look fantastic, pretty darn close to achieving what an OLED can do but at a fraction of the cost for the same size TV. Be warned! This is a heavy TV, definitely a two or three person job if you’re wall mounting. Overall I’m very pleased with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Rasputin013!

      We are absolutely delighted to hear that you are very pleased with your BRAVIA 5 television purchase! It is incredibly rewarding to know that you find the picture "gorgeous" and that the black levels look "fantastic." We also appreciate you noting that the setup was a "breeze" and the menus are easy to navigate.

      Your warning about the weight is valuable advice for anyone planning to wall mount; safety and preparation are key for such a large television!

      Thank you again for choosing Sony for your large-screen home theater experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality, Sound system

    Rated 5 out of 5 stars

    Tv and sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and sound the picture is very clear and crisp

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ResaS,

      Thank you for choosing Sony!

      We’re honored to hear that your K85XR50 TV delivers clear, crisp picture quality along with excellent sound. Your appreciation encourages us to continue providing products that enhance your entertainment experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and looks really good. Had it for 2 months now. It’s in the basement, so need a sound bar since it seems like the sound is limited to around a small distance from the TV. But picture quality is great. I connect my phone remotely and works fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amit,

      We are thrilled to hear you are enjoying the excellent picture quality and look of your BRAVIA 5 Mini LED 4K UHD Smart Google TV! We understand that the acoustics of a larger basement space might require the added depth of a soundbar, but we are glad the wireless connection feature for your phone is working well for you.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought Samsung tv’s in the past as I’ve never really rated Sony but how I was wrong. This Sony Bravia 5 has changed my mind completely. I use this tv for mostly gaming and the resolution and refresh rate are very impressive. The picture quality is also top notch and the ability to alter settings to achieve the perfect picture is very easy.I would highly recommend to anyone looking for a tv for gaming or sports viewing. A +++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MarkH!

      We’re thrilled to hear that the BRAVIA 5 completely changed your mind about Sony! It’s awesome that you’re finding the resolution and high refresh rate impressive for your gaming sessions. We designed our TVs to be the perfect companion for gamers, so knowing that it’s hitting the mark for you—and making it easy to dial in those perfect settings—is exactly what we like to hear. Thank you for making the switch and choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Vividity, Brightness, and Clearness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The picture is clear and vivid. I am a big fan of Sony TV and currently own 5 Sony TVs, ranging from 43", 2 of 55", 75", and 85" in size. They have not disappointed me. I love its color and brightness. This particular 85" TV is a beast! Love to watch sports and 4K movies on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mikedinh,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying your K85XR50 TV! It’s wonderful to know that the clear, vivid picture and vibrant colors are enhancing your sports and 4K movie experiences. Your loyalty as a long-time Sony fan with such an impressive collection means a lot to us. Thank you for sharing your enthusiasm—it truly inspires us to continue delivering exceptional quality.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv online based on all of smart options featured. Best Buy delivered on time and was friendly and professional with the delivery. Setup was quick and easy thanks to the step-by-step instructions offered when starting up the tv. Picture size and quality are great. No transition lags or gaps from screen to screen. I use a Sonos Arc and subwoofer for sound. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigD,

      That is fantastic feedback! We are thrilled to hear that the smart options and great picture quality of the 85" BRAVIA 5 Mini LED TV met your expectations. We are also glad that the setup was quick and easy, and that the performance is seamless when moving from screen to screen. We appreciate you recommending the TV!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Bravia 5 Mini LED 4K UHD Smart Google TV (2025) 85". This is a premium-quality television that offers outstanding picture quality and overall performance. It provides a truly immersive viewing experience, comparable to being at a live sporting event from the comfort of home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI LindaM,

      That is wonderful feedback! We are absolutely delighted to hear that your 85" BRAVIA 5 Mini LED 4K UHD Smart Google TV is a premium-quality television that offers outstanding picture quality and overall performance. The immersive viewing experience, especially one comparable to being at a live sporting event, is precisely what the advanced Mini LED backlight and powerful processing are designed to deliver on this expansive screen. Thank you for choosing Sony for your home entertainment!

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is so clear, setup was at as easy I’ve had some issues with initial setup b it it might have been me, I was getting “this item is not available in your country” for apps like Sling, Disney+ which I use daily. The image is perfectly clear, love this TV so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RazvanP,

      Thank you for your 5-star review of the Sony BRAVIA 5!

      It brings us great satisfaction to hear that you love the TV and find the image to be "perfectly clear". We also appreciate you noting that the initial setup was generally easy.

      We're confident you'll continue to love the stunning picture quality for all your daily viewing. If you experience any further issues with app availability, please feel free to reach out to our support team for guidance:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent big screen TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace my old one and I have to say that the image quality is exceptional for each price. Sony makes amazing TVs and this one was nothing less. It’s a huge TV, a bit heavy, but with a little help, the install installation was not too difficult. The colors and the audio are excellent. Plenty of hook up ports as well as sleek design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gandolph,

      That's wonderful feedback! We are so pleased that the exceptional image quality, color, and audio of your 85" BRAVIA 5 Mini LED have hit the mark for you!

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV has great picture and sound. It’s light weight even though it’s so big. It looks awesome in our living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SandraVroman,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the K85XR50 TV’s picture and sound quality impress you, and that its lightweight design makes it easy to handle despite the size. It’s wonderful to know it enhances the look of your living room with style and performance.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Football

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color quality is great this TV is the best TV I’ve ever had. I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BrandonI!

      We are absolutely thrilled to hear that the K-85XR50 is the best TV you’ve ever owned! It’s wonderful to know that the color quality is making such a great impression on you. We designed the BRAVIA 5 to deliver a truly vibrant and cinematic experience, and hearing that it’s hitting the mark for you makes our day.

      Thank you for choosing Sony and for being part of the community!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy set up. Not so easy unboxing.Heavier than I thought it would be. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RussellM,

      Thank you for choosing Sony!

      We're excited to hear that the K85XR50 TV offers a great picture and was easy to set up. We appreciate your honesty about the unboxing experience and the weight—your feedback helps us improve the overall user experience. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality & clarity delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and performance for Sony’s mid tier performer! We love it! Especially with the 120hz refresh rate! Keeps moving images smooth…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Matte!

      We are absolutely thrilled to hear that you love your new K-85XR50 television!

      We especially appreciate you highlighting the smooth viewing experience delivered by the 120Hz refresh rate. We design these panels to keep even the fastest moving images crisp and clear for a superior home entertainment experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Sony 85" Bravia is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85" Sony Bravia 5 Mini LED 4K UHD smart google TV is the best choice for having a small home theatre of your own the colors are wonderful and the speakers are great too. Inspite of the small speakers on the back which are located on the left and right, they sounds good and it seems that the growl on the movie seems real. But in fact your speakers that you have are the one's that are on its back. I like this tv eventhough it's on a little bit pricey but it will last as long as you own it. I recommend this sony 85" class Bravia 5 Mini LED if you want to have immerse viewing and your movie seems to be that you are in a theatre watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelL!
      We are thrilled to hear your thoughts on the Bravia 5 TV and truly appreciate your feedback!

      The 85" screen gives you amazing, true-to-life colors, while the Mini LED technology delivers crisp images and deep contrast. Plus, the speakers at the back give movies a richer and more immersive sound making it feel just like a theater experience at home.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    bravia 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright super good picture, and was surprised that even viewing it from side was no dropoff! Great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robodoc,

      We are pleased to hear you are enjoying the impressive brightness and picture quality of your new BRAVIA 5 Mini LED. It is great to know that the wide viewing angles are providing a consistent experience for everyone in the room.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    85" Don't Bravia 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Sony and worth the extra money to get a large TV. Easy setup and great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback, NickM!

      We are absolutely thrilled to hear that you are enjoying the superior performance of your new, large K-85XR50 television! Your loyalty means a lot to us, and we are pleased that you feel the quality is worth the investment. It's great to know that you found the setup easy and the picture quality great.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality, Sound system

    Rated 5 out of 5 stars

    Sony bravia 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Great price on Black Friday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, JoseN!

      We are so glad to hear that you are enjoying the picture and sound quality of your new 85" BRAVIA 5! There is nothing quite like the immersive experience of an 85-inch screen, especially when you land a great Black Friday deal. It’s wonderful to know that you're happy with the value and performance of your purchase.

      Enjoy the big-screen experience, and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Bavaria 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really bright and shiny screen, but a little bit slow to process input usps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amir,

      It’s rewarding to hear that you are enjoying the bright and vibrant screen of your new BRAVIA 5!

      We appreciate you bringing up the slight delay you've experienced with input processing. To quickly refresh the system and improve performance, we recommend performing a soft restart: press and hold the power button on your remote control for about 10 seconds until the TV restarts.

      This simple step often optimizes the TV's performance.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

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