Customer Ratings & Reviews
- Model:
- K85XR50
- SKU:
- 6623849
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the product for its excellent picture quality, vibrant colors, and brightness, with many appreciating its smooth 120Hz refresh rate and wide viewing angles. They also found the TV easy to set up and noted its impressive size. However, some customers found the product to be heavier than anticipated.
This summary was generated by AI based on customer reviews.
Sony NOT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time ever purchasing a Sony TV, I thought for the purchase cost I would be receiving top quality. After watching the TV it goes into a loop, only displaying the Sony logo, I checked the software, but apparently this is a known issue. Hopefully Best Buy will stand behind this sale.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieG,
We are deeply sorry to hear about the boot loop issue on your new BRAVIA 5. To resolve this, please first perform a power reset by unplugging the TV for two minutes and then plugging it back in; if the logo remains, perform a forced factory reset by unplugging the TV, then holding the physical Power button on the unit while plugging it back in until a white or green LED light appears. If these steps do not break the loop, please contact us directly so we can immediately assist you with a resolution under your manufacturer's warranty.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture qualityCons mentioned:Weight
Heavy and beautiful picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture on this tv but the sound is awful but nothing a sound bar cant fix. This tv is extremely heavy if you are mounting it on the wall. I like the features to connect to everyrhing including my phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimboC,
We are very glad to hear that you are enjoying the beautiful picture quality and the seamless connectivity features of your new BRAVIA 5. It is great to know that integration with your phone has been a highlight of your experience!
Regarding the audio, we would love to help you fine-tune your experience. While a soundbar is a fantastic addition, this TV also offers extensive customization options for the built-in sound that might help you achieve a profile more to your liking. You can find detailed instructions on how to adjust these settings here: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675536.html
We also appreciate your feedback regarding the weight of the unit; its robust build is a testament to the premium technology housed within, though we certainly understand the extra effort required for wall mounting.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Picture quality
Sony succeeds again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck. My husband had been eyeing an 85" tv for the living room and this one checked all the boxes. My only "feedback" on it that's worth noting is the remote doesn't light up- at all. Not a deal breaker in anyway but when you're in a dark room trying to remember where the button is, it can be a bit tricky. Colors are fantastic, interface is great - definitely worth the splurge
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bella,
We’re thrilled to hear the Bravia 5 Mini LED is the perfect "bang for your buck" for your living room! We appreciate the feedback regarding the remote; while this model includes our standard remote to maintain that excellent value, you can actually use the "Sony | BRAVIA Connect" app on your smartphone to control the TV with a backlit interface in dark rooms. It’s wonderful to know the colors and interface have made the splurge worth it for you and your husband.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture qualityCons mentioned:Weight
Bravia 5 for the win
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV’s picture is gorgeous. Setting it up was a breeze, the menus are easy to navigate. The black levels look fantastic, pretty darn close to achieving what an OLED can do but at a fraction of the cost for the same size TV. Be warned! This is a heavy TV, definitely a two or three person job if you’re wall mounting. Overall I’m very pleased with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Rasputin013!
We are absolutely delighted to hear that you are very pleased with your BRAVIA 5 television purchase! It is incredibly rewarding to know that you find the picture "gorgeous" and that the black levels look "fantastic." We also appreciate you noting that the setup was a "breeze" and the menus are easy to navigate.
Your warning about the weight is valuable advice for anyone planning to wall mount; safety and preparation are key for such a large television!
Thank you again for choosing Sony for your large-screen home theater experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always bought Samsung tv’s in the past as I’ve never really rated Sony but how I was wrong. This Sony Bravia 5 has changed my mind completely. I use this tv for mostly gaming and the resolution and refresh rate are very impressive. The picture quality is also top notch and the ability to alter settings to achieve the perfect picture is very easy.I would highly recommend to anyone looking for a tv for gaming or sports viewing. A +++
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MarkH!
We’re thrilled to hear that the BRAVIA 5 completely changed your mind about Sony! It’s awesome that you’re finding the resolution and high refresh rate impressive for your gaming sessions. We designed our TVs to be the perfect companion for gamers, so knowing that it’s hitting the mark for you—and making it easy to dial in those perfect settings—is exactly what we like to hear. Thank you for making the switch and choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:PerformanceCons mentioned:Weight
Looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Really heavy. Get some help to install it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the detailed feedback Alexis.
We are so glad to hear you are loving the TV. You are definitely right about the weight, an 85 inch screen is no joke to lift and those boxes can be pretty awkward to handle alone. Having a friend or two around makes unboxing and setting everything up on the stand or wall mount a whole lot safer.
Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Brightness, Picture quality
Vividity, Brightness, and Clearness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great! The picture is clear and vivid. I am a big fan of Sony TV and currently own 5 Sony TVs, ranging from 43", 2 of 55", 75", and 85" in size. They have not disappointed me. I love its color and brightness. This particular 85" TV is a beast! Love to watch sports and 4K movies on this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mikedinh,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying your K85XR50 TV! It’s wonderful to know that the clear, vivid picture and vibrant colors are enhancing your sports and 4K movie experiences. Your loyalty as a long-time Sony fan with such an impressive collection means a lot to us. Thank you for sharing your enthusiasm—it truly inspires us to continue delivering exceptional quality.
Best regards,
-Fred
- Pros mentioned:Performance, Picture quality
Great Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv online based on all of smart options featured. Best Buy delivered on time and was friendly and professional with the delivery. Setup was quick and easy thanks to the step-by-step instructions offered when starting up the tv. Picture size and quality are great. No transition lags or gaps from screen to screen. I use a Sonos Arc and subwoofer for sound. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigD,
That is fantastic feedback! We are thrilled to hear that the smart options and great picture quality of the 85" BRAVIA 5 Mini LED TV met your expectations. We are also glad that the setup was quick and easy, and that the performance is seamless when moving from screen to screen. We appreciate you recommending the TV!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Size
SONY BRAVIA TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMPRESSED WITH PICTURE AND SOUND QUALITY ALONG WITH THE SHEER SIZE OF UNIT. SONY ALWAYS SEEMS TO INNOVATE DRASTICALLY YEAR AFTER YEAR, THIS MODEL TENDS TO PROVE THIS TRUE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottD,
Thank you for sharing your experience with the Sony BRAVIA 5. We are glad to hear that the picture and sound quality, along with the impressive scale of the unit, have made such a positive impact on your viewing experience.
At Sony, we strive to lead the industry through constant innovation, and we are happy to know that this model stands as a testament to those efforts. Integrating high-fidelity sound with our advanced display technology is a top priority, and it is rewarding to see that work resonate with you.
Thank you so much for trusting Sony!
Regards,
Dominick
- Pros mentioned:Picture qualityCons mentioned:Weight
Excellent big screen TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV to replace my old one and I have to say that the image quality is exceptional for each price. Sony makes amazing TVs and this one was nothing less. It’s a huge TV, a bit heavy, but with a little help, the install installation was not too difficult. The colors and the audio are excellent. Plenty of hook up ports as well as sleek design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gandolph,
That's wonderful feedback! We are so pleased that the exceptional image quality, color, and audio of your 85" BRAVIA 5 Mini LED have hit the mark for you!
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Picture quality
Tv and sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and sound the picture is very clear and crisp
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ResaS,
Thank you for choosing Sony!
We’re honored to hear that your K85XR50 TV delivers clear, crisp picture quality along with excellent sound. Your appreciation encourages us to continue providing products that enhance your entertainment experience.
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup ease
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image is so clear, setup was at as easy I’ve had some issues with initial setup b it it might have been me, I was getting “this item is not available in your country” for apps like Sling, Disney+ which I use daily. The image is perfectly clear, love this TV so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RazvanP,
Thank you for your 5-star review of the Sony BRAVIA 5!
It brings us great satisfaction to hear that you love the TV and find the image to be "perfectly clear". We also appreciate you noting that the initial setup was generally easy.
We're confident you'll continue to love the stunning picture quality for all your daily viewing. If you experience any further issues with app availability, please feel free to reach out to our support team for guidance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Great TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and looks really good. Had it for 2 months now. It’s in the basement, so need a sound bar since it seems like the sound is limited to around a small distance from the TV. But picture quality is great. I connect my phone remotely and works fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amit,
We are thrilled to hear you are enjoying the excellent picture quality and look of your BRAVIA 5 Mini LED 4K UHD Smart Google TV! We understand that the acoustics of a larger basement space might require the added depth of a soundbar, but we are glad the wireless connection feature for your phone is working well for you.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Setup easeCons mentioned:Weight
Good so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was easy set up. Not so easy unboxing.Heavier than I thought it would be. Great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RussellM,
Thank you for choosing Sony!
We're excited to hear that the K85XR50 TV offers a great picture and was easy to set up. We appreciate your honesty about the unboxing experience and the weight—your feedback helps us improve the overall user experience. Thank you for sharing!
Best regards,
-Fred
- Pros mentioned:Picture quality
The Sony 85" Bravia is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 85" Sony Bravia 5 Mini LED 4K UHD smart google TV is the best choice for having a small home theatre of your own the colors are wonderful and the speakers are great too. Inspite of the small speakers on the back which are located on the left and right, they sounds good and it seems that the growl on the movie seems real. But in fact your speakers that you have are the one's that are on its back. I like this tv eventhough it's on a little bit pricey but it will last as long as you own it. I recommend this sony 85" class Bravia 5 Mini LED if you want to have immerse viewing and your movie seems to be that you are in a theatre watching.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelL!
We are thrilled to hear your thoughts on the Bravia 5 TV and truly appreciate your feedback!
The 85" screen gives you amazing, true-to-life colors, while the Mini LED technology delivers crisp images and deep contrast. Plus, the speakers at the back give movies a richer and more immersive sound making it feel just like a theater experience at home.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
98" Sony TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This tv is awesome. Bright screen, very clear and vivid colors. Easy to use smart features. I would recommend adding external audio for a better cinematic experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Happybuyer!
We are absolutely thrilled to hear that you find your K-85XR50 television to be awesome! It's incredibly rewarding to know that you are enjoying the bright screen, very clear and vivid colors, and the easy-to-use smart features.
We also appreciate your recommendation to add external audio for a better cinematic experience. We agree that pairing the TV's stunning picture with a quality soundbar or home theater system is the perfect way to achieve true immersion.
Thank you again for your strong recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Quality & clarity delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and performance for Sony’s mid tier performer! We love it! Especially with the 120hz refresh rate! Keeps moving images smooth…
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Matte!
We are absolutely thrilled to hear that you love your new K-85XR50 television!
We especially appreciate you highlighting the smooth viewing experience delivered by the 120Hz refresh rate. We design these panels to keep even the fastest moving images crisp and clear for a superior home entertainment experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony 85” mini 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 85” mini 5 is a great Tv Beautiful picture, great smart features!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jj76,
We are thrilled to hear that your 85" BRAVIA 5 is delivering a beautiful picture and that you're enjoying the smart features!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony is always a good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, takes some time to set the right colors and sound, once you figure that out, you will be happy with your purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HugoS,
We’re glad to hear you’re enjoying your 85" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV. Adjusting the settings can make a big difference, and we’re happy you found the right colors and sound for your satisfaction.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality, Size
Don’t tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv nice picture big tv good quality loud speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanJ,
It makes us really happy to hear that your new BRAVIA 5 is checking all the boxes for you. We are thrilled that you’re enjoying the vibrant picture quality and the impressive scale of the screen, but we’re especially glad you mentioned the speakers. We worked hard to ensure our sound processing delivers that loud, clear audio to match the big-screen experience, and knowing you feel the quality is top-notch is wonderful feedback.
Thank you for making Sony part of your home entertainment.
Best regards,
Dominick