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Customer Ratings & Reviews

$2,199.99
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The comparable value is $2,399.99

Customer reviews

Rating 4.8 out of 5 stars with 167 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent picture quality, vibrant colors, and brightness, with many appreciating its smooth 120Hz refresh rate and wide viewing angles. They also found the TV easy to set up and noted its impressive size. However, some customers found the product to be heavier than anticipated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-167 of 167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia at its BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRUE this tv is not OLED however side by side ( i have one ) and when you factor in the cost , its a good buy !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, ARTHURJ! It is most rewarding to hear your perspective on the k85xr50.

      We appreciate your honest side-by-side comparison with an OLED television. We agree that while OLED technology offers a fantastic experience, when you factor in the cost, the value of the k85xr50 is truly compelling. With our high-end LED TVs, our goal is to deliver an incredible picture quality powered by our Cognitive Processor XR, providing a premium viewing experience that offers a brilliant balance of performance and value.

      Thank you again for being a Sony customer and for sharing such valuable feedback with us! We hope you continue to enjoy all your favorite content.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Tha.ks To Tommy amd his boss!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best number one instalation team Tommy was excellent and professional with Physicality added to get it upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my 85" Sony Bravia 5 television. The television is terrific and I am so impressed with the technicians that installed it. Keep up the good work BB.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darrellsbank,

      We are truly heartened to learn that your 85" BRAVIA 5 is bringing you so much joy! This model truly shines at that scale thanks to our advanced Mini LED backlight, which uses thousands of tiny, high-density LEDs to produce incredible brightness and deep blacks simultaneously. When combined with our XR Backlight Master Drive, it ensures that every scene on that massive screen is delivered with precise contrast and vibrant, lifelike detail that transforms your living room into a true cinema.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony 85"TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Size and Quality of this SONY 85" TV SONY is a well recognize Television producer. I used to have Sony TV but for many years I had Samsung but now I'm back to Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioC,

      Welcome back to the Sony family! We’re happy you’re loving the massive 85" screen and Mini LED quality on your new BRAVIA 5.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Mr Teran

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more explanation of TV functions from seller before leaving. Everything is great so for, but the sound should be much more better, for the size and prices shoyld have a better stereo sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Nestor!

      We are glad to hear that everything is going great so far with your new K-85XR50, though we appreciate your honest take on the sound and the sales experience. We aim for our TVs to deliver a premium audio experience, and we're sorry to hear the internal stereo sound hasn't fully met your expectations for a screen of this size.

      If you're looking to elevate the audio to match that massive 85" picture, we often recommend pairing it with a Sony Soundbar for a true cinematic feel. We also hear you on the need for more guidance at the point of sale—thank you for helping us understand how we can improve.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    My 85 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally satisfied with my 85Inch TV the greek squad installation was perfect my 85 inch TV was placed perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, Peggy!

      We are so glad to hear you are loving your 85-inch BRAVIA 5. It’s fantastic that the Geek Squad installation went smoothly and that the TV is perfectly placed for your home. On a screen that massive, our XR Processor really shines, making every detail look sharp and cinematic.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option compared to other brands within the same class, highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elle,

      We are honored to hear that the BRAVIA 5 stood out to you as the premier choice in its class. With so many options available today, we take great pride in engineering a television that delivers superior picture processing and natural color reproduction, ensuring our customers feel the difference the moment they power it on. Your high recommendation truly means the world to us.

      Thank you for trusting Sony to bring a higher standard of entertainment into your home.

      Best regards,
      Dominick Sony_US