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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 261 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 85" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)'s great picture quality and brightness. The TV is also praised for its ease of use and setup, with the Mini LED feature being particularly appreciated in bright rooms. Some customers have reported issues with the remote control and viewing angle, while others have noted its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 261 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    85 inch giant TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good easy to use help. Good software.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdH1,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv recently and has very good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArenA, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is extremely excellent, but the tv is seven months old and it turns itself off for no reason, I contacted Sony they are ignoring my issues

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudioM,

      Thank you for choosing and purchasing our BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV. We're glad to hear that you like the picture quality of the TV. We're sorry to hear what happened and please allow us to help you and turn this into a better experience.

      We need more details regarding your concern. For further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the K85XR70

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new 85" Sony Bravia 7 Mini LED QLED 4k UHD TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLP1954,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV! Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color, This tv is as advertised..so far so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA,

      Awesome! We're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv for the living space that has a lot of natural light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Paul! We are delighted to hear that the K-85XR70 is a great TV for a living space with a lot of natural light.

      We designed it to deliver a brilliant picture with anti-reflection technology, so it's rewarding to know that it is performing perfectly for your room.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints, great quality, image and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaloSantos,

      Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Kinda disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this 85” tv is huge and doesnt look bad watching most shows, but its not impressive for the price, my almost 3 year old top of the line TCL blows this out of the water on most things. I will say the colors are true, and blacks are black, but everything else falls short, it was supose to be bright (it is because its 85”!) but everything is muted with brightess and ive tried every setting and have adjusted everything i can for a week now spending countless hours, and the motion is horible no matter what the settings, i may return it it shortly and save half the money on the UH8 or the QM7 or 8, or buy darker curtains and go oled which was my first choice but best buy talked me out of one and shouldnt have listened

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy, We are sorry to hear that the Bravia 7 did not meet all of your expectations. If you still have the TV, we'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV in every respect. Have only owned Sonys. Delivery was smooth and easy. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User105296, thanks for the 5-star rating! We're thrilled to hear you're loving every aspect of the Sony - 85" class BRAVIA 7. This TV is well-known due to its wonderful picture quality, thousands of Mini LEDs are precisely controlled to deliver authentic contrast and our brightest ever 4K TV. Thank you so much for your loyalty and for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    85 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up service by geek squad. Delivery was on time. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience our salesperson Kat at Wesley Chapel handled the sale very well great experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Countless settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are vast menus and innumerable choices. Would be nice to have a menu which was made up of most-used settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user325505,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Quality Television Viewing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Television and my first choice to replace my first Sony. The quality of this product is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ag71, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Bravia 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but minor issue with glares from lights

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user588483,

      We're so pleased to hear you're enjoying the excellent picture quality of your 85" BRAVIA 7, and we understand that glares from lights can be a minor concern. While the BRAVIA 7 delivers impressive brightness and contrast with its Mini LED panel, it features a semi-gloss screen and doesn't include our X-Anti Reflection technology, which is designed to significantly minimize glare and is found on some of our higher-tier Mini LED models like the BRAVIA 9. To enhance your viewing experience, we recommend adjusting your room's lighting, using curtains or blinds, and optimizing the TV's placement to reduce direct light sources, which can help significantly alleviate reflections.

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 1 out of 5 stars

    Waste of Money - Dead after 14 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this TV. I was always a Samsung guy and decided to splurge the cash for a "higher end" Sony Bravia. 14 months into ownership the TV just turned off. Did everything Sony recommended to reset the TV and nothing worked. Paid for Geek Squad to come out and take a look. It was not any of the changeable parts in the TV but the screen its self failed. No replacement parts available. Called Sony and they were no help. Told me I was outside of warranty by 2 months. Not Best Buy's fault. Technology in the TV is no good. Most Samsung TV's I have last for years and years. The Sony Bravia was a waste of money. Stick with Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisR,
      Thank you for sharing your feedback with us. We’re really sorry to hear about your experience with your Sony BRAVIA TV and understand how frustrating this must be. We want to help make things right.

      Please email the following information to [email protected] so we can better assist you.

      Full Name
      Username
      Telephone Number
      Model Number
      Issue/Concern
      Case number (if you have one)

      We appreciate you giving us the chance to look into this further.

      Thanks for considering Sony products and bringing this issue to our attention.
      Warm regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    It's a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think all the hype is a little overrated,it looks about the same as any other good tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR,
      Thank you for sharing your thoughts on the K-85XR70. It is most rewarding to hear you consider it a "good TV." We appreciate your honest feedback. We're always working to deliver the best possible viewing experience and feedback like yours is valuable as we continue to innovate.

      Thanks for considering Sony products.
      Best regards,
      Stephanie Sony_US

  • Rated 4 out of 5 stars

    Bravia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV although sometimes disconnects from wifi. Good TV overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephG,
      We're glad you got this fabulous Bravia 7 TV and we're sure you'll enjoy watching your favorite movies and shows on it! At the same time, we're sorry you're experiencing issues with it dropping the internet connection. To address this issue, please make sure the TV is within 20-25 feet distance from the main router.

      If the TV is within the recommended distance, consider trying the steps listed in the next article: https://www.sony.com/electronics/support/articles/00184183?utm_source=glean

      In addition, make sure you enable Simple IP control by going into Settings > Network and Internet> Home network > Simple IP control.

      Should you need further assistance or it keeps happening after these troubleshooting steps, call us at 239-245-6354 or contact us via chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Our team will be happy to help.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Great TV, OK OS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great art of features. The Google tv is sometimes a bit sluggish, but doesn’t matter as much is you have a streaming device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosM,

      Awesome! We're glad to hear that you like the picture quality and smart features of the TV. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase so far really tried to find defects in the screen but for the most part can't find any dirty screen effect very tickled with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikemc1958, we're glad you are very happy with your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    85 inch Sony tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very pleased with the TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkC, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

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