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Customer Ratings & Reviews

$2,498.00
Save $301.99
Comp. Value: $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 269 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 85" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)'s great picture quality and brightness. The TV is also praised for its ease of use and setup, with the Mini LED feature being particularly appreciated in bright rooms. Some customers have reported issues with the remote control and viewing angle, while others have noted its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-269 of 269 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new purchase. The picture quality and sound are wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethW,

      Thank you for choosing Sony!

      We're excited to hear that you love your new K85XR70 TV and that the picture quality and sound are delivering such a wonderful experience. Your enjoyment inspires us to continue creating products that bring entertainment to life.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!!!! I would recommend this TV to everyone!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexA!
      Thank you for your feedback. We are thrilled to hear that you're enjoying the picture quality of your K-85XR70 TV!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Sony 85” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the tv, but the picture really isn’t that much better than my 10 year old tv I replaced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BLIRISH,

      It is rewarding to hear that you are enjoying the impressive scale of your new BRAVIA 7, though we want to ensure you are getting the absolute most out of its advanced Mini LED technology.

      The BRAVIA 7 offers extensive customization options that can significantly enhance your viewing experience beyond the factory defaults. To help you fine-tune the settings to your personal preference, we recommend visiting our specialized guide here: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

      Additionally, if you are using an external device like a cable or satellite box, please ensure you are using High Speed HDMI cables and that your provider is delivering content in 4K resolution to truly see the difference in clarity and detail.

      Thank you for making Sony part of your home entertainment!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, great picture, excellent sound, the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CesarV,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying the quality, picture, and sound of your K85XR70 TV. Knowing that it stands out as the best for you inspires us to continue delivering exceptional products that enrich your viewing experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony 85 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, quality is good, sound could be better. But love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormaBerumen,

      We are elated to hear that you are loving your new BRAVIA 7 and find the picture quality to be excellent. We appreciate your honest feedback regarding the audio, and we would like to advise that this TV offers extensive sound customization options designed to significantly improve the audio experience based on your specific room environment.

      To help you get the most out of your speakers, you can follow our official guide on adjusting the sound quality here:

      https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675536.html

      By utilizing features like the Acoustic Auto Calibration or manually adjusting the Equalizer, you can fine-tune the output to better suit your preferences. Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, always loved Sony tvs. It fit perfectly on our wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DorisW,

      It’s a true pleasure to hear that your new BRAVIA 7 is a perfect fit for your home and that you continue to choose Sony for your television needs. We designed this model with a sleek, minimalist aesthetic specifically so it could complement any living space while mounted, allowing the stunning Mini LED picture quality to take center stage. Knowing that we have maintained your trust over the years is the highest compliment we can receive.

      Thank you for being a loyal member of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    85” YV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and an excellent experience purchasing it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review!

      We are thrilled to hear that you are having a great experience with your new K-85XR70. It is also wonderful to know that the purchasing process went smoothly for you. We hope you enjoy the massive screen and the premium picture quality for a long time to come.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 1 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Not worth a 3k purchase. I thought this tv would have an amazing picture and the quality would be good. Purchased for that Super Bowl and I was disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennifer,

      We appreciate you sharing your feedback regarding your recent experience with the Sony BRAVIA 7. To ensure you are seeing the full potential of this 4K television, we would like to provide a few optimization steps that can significantly impact the picture clarity and color depth.

      If you are using a cable box or an external streaming device, we highly recommend using a Premium High-Speed HDMI cable. Additionally, to ensure your TV is receiving the highest quality data signal, please update your HDMI settings with the following steps:

      Go to Settings > Channels & Inputs > External Inputs > HDMI Signal Format > Select the HDMI input > Set the format to Enhanced.

      Furthermore, your BRAVIA 7 features extensive customization options, allowing you to fine-tune the picture quality to your specific viewing environment and personal preference. For a comprehensive guide on how to adjust these settings, please visit:

      Adjusting the picture quality
      https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

      We believe these adjustments will allow you to enjoy the high-quality performance the BRAVIA 7 is designed to provide. Thank you for considering Sony.

      Best regards,
      Dominick Sony_US

  • Rated 1 out of 5 stars

    Don’t Waste Your Time Or Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed is the best word to describe this TV. We purchased it and the picture quality was horrible. Sony needs to also fix the issue with their software because the Sony TV keep disconnecting from WiFi, we had this issue with our previous Sony TV as well. Plus you had to constantly change the picture quality depending what you were watching which is super inconvenient and frustrating for such an expensive TV. When we took it back to Best Buy to return they noticed that the TV was really dim and that the TV should have been brighter. They tried to convince us to exchange for the same TV and try again, we said no thanks and went for a Samsung instead and we are happy we went to Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpecialNeedsMom, We sincerely apologize for the issues you've encountered with your television. This is certainly not the experience we strive to provide. Our support team is always ready and could have assisted you with your TV, and if it is indeed defective, they can facilitate an exchange as well. We truly appreciate your understanding, and we hope you will consider our other products for your future purchases.

      Best regards,
      Craig Sony_US