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Customer Ratings & Reviews

$2,498.00

Customer reviews

Rating 4.6 out of 5 stars with 278 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 85" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)'s great picture quality and brightness. The TV is also praised for its ease of use and setup, with the Mini LED feature being particularly appreciated in bright rooms. Some customers have reported issues with the remote control and viewing angle, while others have noted its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 278 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia 7 85' TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, with one minor exception. Crisp clear colors, vivid and just love it - but it keeps powering-off and restarting. I am currently working wit the Best Buy Geek Squad to resolve. We have completed the following: 1.Power Cycle: Turn off your TV and unplug it from the wall outlet. Wait for about 10-15 minutes before plugging it back in and turning it on again. This can sometimes clear up any glitches. 2. Disable Eco Settings: Some TVs have eco or power-saving settings that can cause the TV to turn off. Go to the settings menu and disable any eco or power-saving modes. I will be engaging the Squad again as the issue with powering off and restarting on it's own continues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardM,

      We're thrilled to hear you love the crisp, clear colors and vivid picture quality. It’s great to know the TV is delivering on that front. However, we’re sorry to hear about the powering-off and restarting issue, and we appreciate you taking the time to share the troubleshooting steps you’ve already tried. If your TV turns on or off at regular intervals, such as 30 minutes to an hour, it's likely caused by power saving functions such as Idle TV Standby, On Timer, and Sleep Timer. If you haven't yet, follow the steps from the link below to make sure that the TV settings that can turn the TV ON or OFF at certain times or regular intervals are disabled.

      https://www.sony.com/electronics/support/articles/00032613

      If the issue persists and you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the BRAVIA 7:

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is adjusting on this Sony Bravia TV! We've bought only Samsung's for years. The sales consultant showed us what Sony has and we were sold! Went from 75" to 85" but with the clarity, blacks, whited and contrast plus the mind blowing colors this blows away the Samsung and our minds with the detail and depth!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WolveRon,

      Thank you for your detailed feedback on the BRAVIA 7! We are absolutely thrilled to hear that the TV's clarity, contrast, and mind-blowing colors are blowing away your expectations and leaving you amazed by the detail and depth. The BRAVIA 7, powered by our XR Processor™ and Mini LED technology, is engineered precisely to deliver those deep blacks and dazzling whites you described, ensuring a truly cinematic, stunning picture. Welcome to the Sony family—we appreciate your business!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, bright screen. TV turns on and automatically goes to correct HDMI when I turn on my Playstation. Love the adjustable screen size in gaming mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ELDUB,

      Thank you for the purchase! We're glad to hear that you like the picture quality and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot be disappointed with this TV with a great picture quality perfect for any kind of living space even if your space is pretty much lighted or dark it blends it perfectly. Highly recommended for everyone again it is an exceptional picture Quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmritK,

      It's a true pleasure to hear that you found the perfect balance of high-end sound and impressive bass at an affordable price point!

      We are committed to making exceptional audio quality accessible, and your five-star review validates that effort. Thank you for recognizing the value and performance we strive to deliver.

      We really appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and can be seen clearly from any angle. Not really wild about the remote. The buttons are very tiny and there is no lighting on the remote when using in the dark, Otherwise the TV is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoisH, Thank you for your feedback on the Bravia 7 TV. We're glad to hear that you are enjoying the picture quality and viewing angles. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV Has great pictuure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, no complaints whatsoever. Buying it through BB not so good. TV was purchased directly from BB website and was farmed out to some 3rd party vendor "Walts TV" Original order was December 4th with promise date of 12/7 with Signature verification. Stayed home 3 days waiting and no status provided by "Walts TV". TV showed on on the 13th damaged so rejected delivery. My family christmas present for arrived on 12/30 - So nice. BB takes no responsibility whatsoever after farming out your order. I would never go through this process ever again with BB. While I recommend this unit - I also recommend ordering from a company that does not farm out your order without your knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 85” review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 85” Bravia was exactly what I was looking for in a TV. The brightness, super clear picture and huge viewing screen makes watching movies especially an experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanM, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Mini led, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini LED was the perfect option for me. Looks great even in my living room which sometimes is bright. The colors are bright and blacks look good. The remote is fine, but wish it was back lit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vegasbuddha, Thank you for the fantastic 5-star review! We're thrilled to hear that the Sony BRAVIA 7 TV is the perfect fit for your bright living room and that you're impressed by its picture quality. We also appreciate your feedback about the remote control. Thank you for choosing Sony, and we hope you continue to enjoy your BRAVIA experience! -Maria Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like bright colors and clear images, this TV is for you. This TV will light up a dark room. It is pretty amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanS, thanks so much for the awesome review! It makes us really happy to hear you're enjoying the vibrant colors and clarity of the Sony - 85" class BRAVIA 7. It's great to know it's lighting up your space. Thank you for trusting Sony and enjoy your amazing viewing experience! Regards, - Dominick Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    tv is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is simply amazing. excellent picture and sound. I am extremely light sensitive; however, this tv does not hurt my eyes. This is the best purchase I ever made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToniM,

      That's awesome! We're glad to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacment for a Sony Bravia Original we had from 2018. Good TV, great picture, only wish we could see our ring camera on it and that the remote had bgger buttons and was backlit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMK1,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mesmerizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most gorgeous TV I've ever owned! No question! Skyrim in native 4K/60 FPS is mesmerizing! Plus I literally just price matched it for an additional $300 off!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Rivers!

      We are absolutely thrilled to hear that the 85" BRAVIA 7 is living up to its reputation as the "most gorgeous TV you've ever owned!" It is incredibly rewarding to know that the picture quality is delivering a truly mesmerizing experience, especially while enjoying gaming titles like Skyrim in native 4K/60 FPS.

      We're also glad to hear you were able to take advantage of a great deal!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Mini led
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Nice and bright but with caveats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini LED is great for bright rooms but this TV needs better reflection treatment and viewing angles (but that’s saved for the Bravia 9).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Thank you for the review and we're glad to hear that you like your new Sony television. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best investment I've ever made. The picture is absolutely stunning. The salesperson Cole was an absolute pleasuer to work with figuring out my television needs. I am now convinced about Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesB,
      Thank you for sharing your review of the K-85XR70!
      We are immensely pleased to hear that you consider this TV the best investment you've ever made and that the picture is absolutely stunning.

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Big TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent. The colors really pop. The setup is quick. Due to the size it is a two person job to unbox and attach the feet. Packed very well. I would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinR,

      That's awesome! We're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture, Awesome value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture. I went from a 110” projector screen and I’ll never look back! I could not be more pleased with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimA,

      We couldn't be happier to hear that you are absolutely pleased with your new TV! Moving from a 110” projector screen is a big change, and it is fantastic to know that the beautiful picture quality of the BRAVIA 7 has convinced you to never look back. We are thrilled to provide you with such a stunning cinematic experience.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an excellent smart TV. No problems setting it up for better viewing. Standard, Professional or Cinema settings are great options to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      That is great to hear! We are delighted that you are enjoying the brilliant performance of your 85" Class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV and are taking advantage of the various picture modes like Cinema and Professional to fine-tune your viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely clear picture. Should have updated to sooner. Can’t wait to spend more time in front of it watching movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickK,

      We are honored to hear that the clarity of your new BRAVIA 7 has made such an immediate impact and that you're excited to dive into your favorite movies! It is fantastic to know that the upgrade was worth the wait. This model utilizes our advanced XR Backlight Master Drive™ to precisely control thousands of Mini LEDs, delivering incredible brightness and deep contrast that makes every cinematic scene feel more lifelike.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, Best tv 2k, good picture, good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ALEX!

      We are so glad the BRAVIA 7 is hitting the mark for you! It’s great to hear that both the Mini LED picture quality and the Acoustic Multi-Audio sound are delivering that "best TV" experience you expected.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony is top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting edge quality! Geek Squad set up was awesome. I'm loving watching all things on an incredible 85in bright screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, Thanks for the perfect rating! We're glad you are amazed with the TV and we're also happy to hear that you were attended professionally by your dealer. Enjoy and thanks for choosing Sony. -Craig Sony_US