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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 264 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 85" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)'s great picture quality and brightness. The TV is also praised for its ease of use and setup, with the Mini LED feature being particularly appreciated in bright rooms. Some customers have reported issues with the remote control and viewing angle, while others have noted its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 264 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is still the one to beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With very minimal changes to the default settings, the image on this Bravia 7 is spectacular. While there are others that you can save a few bucks on, why sacrifice the processing power of Sony for something that's "close". Streaming content in 4K HDR or Dolby Vision is just amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelL, Awesome! We're glad to hear you like the spectacular display, amazing 4K HDR and Dolby Vision viewing experience, and excellent processing power of your new Sony BRAVIA 7. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is outstanding. Third Sony TV purchase. Can't say enough about it. If you are considering it, just buy it. This replaced qa90 85 inch Samsung. Only lasted 3 years and had to be repaired 4 times. Thank goodness for Total Tech.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boywonder, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good sound quality and nice price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, Ramana!

      We are so pleased to hear that you find the K-85XR70 to be an excellent product with good sound quality and a nice price. Delivering premium performance and value is always our goal!

      Thank you again for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me so far it has been a good investment with this TV, it looks spectacular and the sound is good, it looks better than the Samsung I have at home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. Picture quality for the size is unbelievable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRADB,

      That's great to hear! We are thrilled that you're enjoying the picture quality of your new BRAVIA 7 TV. Our team works hard to ensure that even at a massive 85" size, the Mini LED and QLED technology deliver a truly stunning and immersive viewing experience. We appreciate you taking the time to share your feedback with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Bravia7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, Best tv 2k, good picture, good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ALEX!

      We are so glad the BRAVIA 7 is hitting the mark for you! It’s great to hear that both the Mini LED picture quality and the Acoustic Multi-Audio sound are delivering that "best TV" experience you expected.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony 85” BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)! The picture is massive, vibrant, and crystal clear, making every movie and game feel immersive. The smart features are seamless, and it’s perfect for my home theater setup. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhmedA, We're happy to hear that you like the picture quality and TV features. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Monster TV that delivers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I've been waiting to get this size TV for years and finally came down to a realistic price point. I've always had Sonys because in their quality, still have a crt that's 20 years old. I hope to have this one for at least half that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasC,

      Thank you for the 5-star rating! We're glad to hear that you like the price point and quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..many compliments on quality of picture Looks great in basement bar/rec room.Delivery/ installers were great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwardG, thanks for the fantastic 5-stars!

      We're thrilled to hear the BRAVIA 7 is receiving so many compliments on the picture quality and overall product experience. It's wonderful to know it looks great in your basement bar/rec room – that's exactly the kind of immersive viewing experience we aim to deliver!

      We're also happy to hear that you had a great experience with the delivery and installation.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system in this TV is great. The picture quality is excellent and the integration with streaming services is the best I have had yet. Absolutely recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephen,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    QLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive screen, stunning color, true theater feel. wow!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AmberP!

      We are absolutely thrilled to hear that your new 85" BRAVIA 7 has given you that "true theater feel" right at home! It is wonderful to know that the massive screen and stunning color detail are delivering that wow factor you were looking for.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound and easy to set up. Would definitely recommend to friends and family!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClarenceH,

      It is truly wonderful to know that you are enjoying the great picture and sound of your new television and that you are already recommending it to your friends and family!

      This TV is powered by our advanced Mini LED technology, which uses thousands of tiny LEDs to provide incredible brightness and contrast. This is managed by the XR Backlight Master Drive, which controls each zone of light with surgical precision to ensure deep blacks and sparkling highlights. To match the visuals, we’ve included Acoustic Multi-Audio, which uses sound-positioning tweeters to ensure the audio follows the action on screen. We also prioritized a user-friendly experience, ensuring the initial setup is intuitive so you can spend less time configuring and more time enjoying your favorite content.

      Thank you for choosing Sony to enhance your viewing experience!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Fantastic for football games, and movie night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cheap,

      We're delighted to hear that your BRAVIA 7 TV has made football games and movie nights fantastic for you. Thank you for awarding it 5 stars—its vibrant picture and immersive sound truly bring every moment to life, making it perfect for both sports and cinema at home.

      Thank you for choosing Sony—hope today is fantastic!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Happy but frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television about 3 weeks ago. I've been very happy with the quality of the picture and the vibrant colors it can create. However, I have also experienced numerous frustrations as the screen has been freezing up repeatedly on a daily basis to where the only way to reset it was to unplug the screen everytime. After attempting just about every possible troubleshooting option (soft restart, hard restart, software update, etc.), I finally performed a factory reset and just set the TV up to it's most basic levels of use. So far, that SEEMS to have greatly reduced the number of freezes (hopefully eliminated), but it is extremely frustrating to encounter issues like this on a television of this price as well as not being able to consistently use it to it's full potential.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your new television. This is not always the case for our BRAVIA TVs. We appreciate your efforts on troubleshooting the unit. You can also find this link helpful:

      https://www.sony.com/electronics/support/articles/00141896?utm_source

      May we contact you to help? If so, please email the below information to [email protected] .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the K85XR70

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV in the open box section and it was a great decision! We love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FernandoM,

      Thanks for your fantastic review! We're pleased to hear that choosing the BRAVIA 7 from the open-box section was a great decision for you.

      It's wonderful to know that you and your family are loving the TV—We're absolutely confident that its stunning picture quality and immersive features will provide you with a brilliant viewing experience for years to come.

      Thank you for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I ever looked at the color and picture is super bright and mini settings you can change. I love it when I’m gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC,

      We're so happy to hear you're enjoying the Bravia 7 TV! Its brightness, great picture quality and built-in options make it perfect! And you're right, it comes with a lot of options and mini settings so you can make the most out of it. Have amazing gaming sessions!
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best investment I've ever made. The picture is absolutely stunning. The salesperson Cole was an absolute pleasuer to work with figuring out my television needs. I am now convinced about Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesB,
      Thank you for sharing your review of the K-85XR70!
      We are immensely pleased to hear that you consider this TV the best investment you've ever made and that the picture is absolutely stunning.

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving the 85"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial display settings may have needed some tweaks, but the picture is amazing! Great upgrade from a 65" as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GageS, congratulations on your upgrade! It’s rewarding to hear you're enjoying the stunning picture quality of the Sony - 85" class BRAVIA 7. It is great to know you managed to get the settings to your liking and we really hope you continue enjoying your new viewing experience! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an excellent smart TV. No problems setting it up for better viewing. Standard, Professional or Cinema settings are great options to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      That is great to hear! We are delighted that you are enjoying the brilliant performance of your 85" Class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV and are taking advantage of the various picture modes like Cinema and Professional to fine-tune your viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my Sony 85 inch TV and we totally enjoy watching vivid color on this new TV. Also it was a good idea to have Best Buy deliver and install our new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

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